Unfortunately the vibe has shifted away from a friendly coffee shop to more of a fast food restaurant, with not-so-fast service. Be prepared to wait about 20 minutes for an order, even in the drive through.
Atmosphere: 3
Food: 2
Service: 1
Cory Tuzzo
3 times in a row now. More ice than drink. Not filled to the top. Last time going to
Atmosphere: 2
Food: 2
Service: 5
Angel Vu
My best friend and I decided to get Starbucks after I was done with my shift and usually this is my go to location drive through has always been so friendly but today we decided to come inside and no one was in line.
Waited about 20 minutes and no one greeted us at all, one of the workers look like she didn't want to take the register and was complaining about something. They all saw us waiting and no one took the time to come and say anything.
Also could tell alot of them were annoyed and glaring at the front.
Waited another 20 minutes and still nothing went to a different location on broad Street and they were more friendly and bubbly.
Atmosphere: 1
Food: 5
Service: 1
Jeff Hooper
I love the gang at Regency Sbux!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Pop
Michelle Voytko
We used the drive-through. The man serving us was friendly and kind. The service was wonderful. The drinks were great, as always.
Marc Quick
This location is closing for upgrades, but it is usually on point with speed and consistency.
Atmosphere: 3
Food: 4
Service: 4
Sully 7758
ALWAYS SLOW! YOU NEED TO HIRE COMPETENT EMPLOYEES! It shouldn't take 15 minutes to get through the drive-thru. Literally 15 minutes.
Salina Tropper
My fav Starbucks location! Everyone is always super friendly and the drinks and food are always consistently good!
Atmosphere: 5
Food: 5
Service: 5
Kayla Woodfin
I had a very friendly person ring me out at the front, but I couldn’t help but overhear a manager (his name was Braxton I believe) bragging about firing a person in front of customers. An employee who has regularly been there everytime I’m there and works hard and seems to be well liked by every person who worked under him. In this economy I find it disturbing and disgusting of a person especially in management making that kind of statement in front of paying customers. Not only was he quite jovial about it as he seemingly took enjoyment in doing so, his comments were just entirely inappropriate as a member of management to be talking to regular employees about a former employees personal business. He seems like a hateful person and shouldn’t be in management as that role requires looking out for the good of the overall business rather than to take out personal vendettas on people who literally seem to do their job and do it well. As someone who’s worked management roles, it was distasteful.
Service is extremely poor, seen that they got my name wrong, called the wrong about three times, complained that I didn’t get my food when first called and denied having put the wrong name in the order. Truly embarrassing. I hope you guys find better and more competent people to work for you <3
Service: 1
Sam Ibrahim
I ordered an iced caramel macchiato but it looked and tasted like a regular iced coffee . There was no sweet vanilla taste or caramel drizzle on top. Whoever was working there on Monday October 21 around 5:30 pm needs to learn how to do it.
Atmosphere: 5
Food: 1
Service: 5
Shannen Rainey
I usually don't have any issues with the way their drinks are made but every now and then I'll get one that doesn't taste right, but they have no problem remaking it or making something that I would like instead.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Vanilla Biscotti with Almonds, Birthday Cake Pop
Kim Johnson
Great service and vibes. They always get my order right! I want more comfortable seating instead of the little stools.
C S
Thank you for consistently kind and helpful service. Grateful.
Unfortunately the vibe has shifted away from a friendly coffee shop to more of a fast food restaurant, with not-so-fast service. Be prepared to wait about 20 minutes for an order, even in the drive through.
Atmosphere: 3
Food: 2
Service: 1
3 times in a row now. More ice than drink. Not filled to the top. Last time going to
Atmosphere: 2
Food: 2
Service: 5
My best friend and I decided to get Starbucks after I was done with my shift and usually this is my go to location drive through has always been so friendly but today we decided to come inside and no one was in line.
Waited about 20 minutes and no one greeted us at all, one of the workers look like she didn't want to take the register and was complaining about something. They all saw us waiting and no one took the time to come and say anything.
Also could tell alot of them were annoyed and glaring at the front.
Waited another 20 minutes and still nothing went to a different location on broad Street and they were more friendly and bubbly.
Atmosphere: 1
Food: 5
Service: 1
I love the gang at Regency Sbux!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake Pop
We used the drive-through. The man serving us was friendly and kind. The service was wonderful. The drinks were great, as always.
This location is closing for upgrades, but it is usually on point with speed and consistency.
Atmosphere: 3
Food: 4
Service: 4
ALWAYS SLOW! YOU NEED TO HIRE COMPETENT EMPLOYEES! It shouldn't take 15 minutes to get through the drive-thru. Literally 15 minutes.
My fav Starbucks location! Everyone is always super friendly and the drinks and food are always consistently good!
Atmosphere: 5
Food: 5
Service: 5
I had a very friendly person ring me out at the front, but I couldn’t help but overhear a manager (his name was Braxton I believe) bragging about firing a person in front of customers. An employee who has regularly been there everytime I’m there and works hard and seems to be well liked by every person who worked under him. In this economy I find it disturbing and disgusting of a person especially in management making that kind of statement in front of paying customers. Not only was he quite jovial about it as he seemingly took enjoyment in doing so, his comments were just entirely inappropriate as a member of management to be talking to regular employees about a former employees personal business. He seems like a hateful person and shouldn’t be in management as that role requires looking out for the good of the overall business rather than to take out personal vendettas on people who literally seem to do their job and do it well. As someone who’s worked management roles, it was distasteful.
Atmosphere: 1
Food: 5
Service: 5
Robyn was very helpful and efficient
Atmosphere: 5
Service: 5
Restaurantji Recommends
Service is extremely poor, seen that they got my name wrong, called the wrong about three times, complained that I didn’t get my food when first called and denied having put the wrong name in the order. Truly embarrassing. I hope you guys find better and more competent people to work for you <3
Service: 1
I ordered an iced caramel macchiato but it looked and tasted like a regular iced coffee . There was no sweet vanilla taste or caramel drizzle on top. Whoever was working there on Monday October 21 around 5:30 pm needs to learn how to do it.
Atmosphere: 5
Food: 1
Service: 5
I usually don't have any issues with the way their drinks are made but every now and then I'll get one that doesn't taste right, but they have no problem remaking it or making something that I would like instead.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Vanilla Biscotti with Almonds, Birthday Cake Pop
Great service and vibes. They always get my order right! I want more comfortable seating instead of the little stools.
Thank you for consistently kind and helpful service. Grateful.
Service: 5
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