Teppanyaki Grill & Buffet
9043 W Broad St, Henrico
(804) 747-5590
Recent Reviews
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Food was not presentable no food was cooked for everyone place is disgusting spent 45 dollars wasnt worth two Pennies go to Golden Corral way better worth the money this establishment was closing 1hr and 15 min before actual closing time this place isn’t a go to !!!!!!!!!!!!
Food was horrible absolutely no seasoning of any kind I will not be back I’m sorry , Service was A1 though thank you
Atmosphere: 3
Food: 1
Service: 4
They gave me old plantains ,I got sick from here and they had an attitude when I addressed the situation
Atmosphere: 3
Food: 1
Service: 3
So I've never been to this buffet before and this was my first time let me tell you about my first time coming in the door the ladies customer service that's supposed to greet you nicely it was a little girl's 8 year old birthday she acts the little girl mother did she have her birth certificate or identification to prove that today was her birthday it was very very baffling to me all the lady asked for was for a refund for her daughter because the lady had charged her for her birthday the lady at the front desk was very rude and did not give the woman a refund.. What kind of person would ask a child for ID to prove it on her Birthday and she had a 8 Balloon and they sang to her.. so your overall score is a 2 Star on customer service because that is important for a restaurant to run successfully.. Second the Beef and Broccoli had NO BEEF One piece of Beef .. I had to go and ask the women to fix it and it took them a Minute but they Did..
Atmosphere: 5
Food: 3
Service: 5
I went there with some friends and we were all disappointed. The food tasted like it was just defrosted then served. The "waitress" made sure we left a tip before we even sat down. The restaurant used to be a decent buffet to go to. They have fallen off.
Atmosphere: 2
Food: 1
Service: 1
The waitress was terrible and the old lady really started yelling for the tip and said bad words. The waitress's service was bad. Start by correcting your employees to treat their customers well.
Food: 5
Service: 1
Is ok!
Atmosphere: 3
Food: 3
Service: 3
It was our first time there and my husband who is a USMC veteran was not pleased when they make you pay before service . Some meats were not at the right temperature and the hibachi grill had an extra charge. The server makes us feel better but it looks like she was the only one that day. The only thing that I liked was a mousse pie that was particularly reminding me of a classic French pie.
Vegetarian options: Everything was clean but some trays of food were cold.
Dietary restrictions: Not sure but you can ask.
Parking: Control the temperature of the food please.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken and Broccoli, Variety of Sushi, Fried Chicken Egg Roll Stuffed Shell, Spring Roll Egg Roll Crab Rangoon Etc from the Buffet, Buffet Grilled Fish and Chicken Crab Salad, BBQ, Wonton Soup
Love the food! Bathroom needs to be redone (very dark and seem unclean). Dinning area is also dark; suggestion to light in the dinning area. Service is reasonable.
Atmosphere: 3
Food: 5
Service: 4
Joyyyyy she is the very bad server you can ever meet she is not respectful 😠 any customer I can't even think how they hiring her she is talking too loud after she charged me she want to charge me extra for no reason 😔 she is lier 😠 very very disappointed about this place and also if you want to eat good quality food for sure not this place most of the food smells expired dessert chocolate so 0 0000000 customer service 0 food never ever advice anyone to go there I already reported the health of department this restaurant after my daughter ate there and she got very bad stomachs
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Decent ayce Chinese buffet. Food is kept full,sushi selection is decent. Workers would rather be somewhere else. Decor is a little shabby and leaks on floor abound. Restrooms were a mess .
Atmosphere: 3
Food: 3
Service: 3
Food was cold. Service was lacking.
Atmosphere: 2
Food: 1
Service: 2
This was horrible. I went here almost 3 hours before closing. The food was not getting replenished. The things they had out were stale. They were mopping right next to eating paying customers . The place reeked of sewage .I am highly unsatisfied, and I will never waste my money again. This is a review as of January 19, 2025 so save yourself the money and go to Golden corral.
Atmosphere: 1
Food: 1
Service: 2
The food appeared hot and ready, but unfortunately, it was cold. When I mentioned it to the manager, she seemed uninterested. I also saw a cook go to the bathroom, use it, and leave without washing his hands.
Atmosphere: 1
Food: 1
Service: 1
When you walk into the restaurant looks fairly nice. Food was cold and had a strange taste. Had an upset stomach with an hour of leaving. Will not go back. $18 for lunch with a drink.
Atmosphere: 2
Food: 1
Service: 3
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