Placed an order through the app and said it would be ready at 9pm that day. Said in the app the store is open until 1am that night. Get there, everything is closed. Already charged. No option to cancel or get a refund.
Atmosphere: 1
Food: 1
Service: 1
Nguyen Long
Get doordash order but they forgot my drink 3 TIMES !!!! Very bad service!
Atmosphere: 1
Food: 2
Service: 1
Troy Dubya
Dirty restaurant. Disgustingly dirty. Staff is often telling jokes and playing around and not tending to customers. I've been there 4 times and none of those times was there ice in the machine
Atmosphere: 1
Food: 3
Service: 1
Brittany Justus
The food is always great, however orders are never ready in the time frame you are given.
Atmosphere: 2
Food: 5
Service: 1
Timmy Hensler
Very good wings. The place was clean and the food was fantastic
Atmosphere: 5
Food: 5
Service: 5
Claire Haden
Got it delivered through doordash and they forgot to put in my fries that I paid a good amount of money for. UNACCEPTABLE! Not only that, but the wings were dry aswell. I would not recommend this location to ANYONE.
Brad McGetrick
Most importantly, the wings are great. I think they are better than the local options and chains in this area. The service was not great last time I ordered. We realized our pickup order was missing a couple items when we got it home (15-20 minutes away). Called the store to let them know, they asked us to come back to get them. Not doing that, asked for delivery. Not available. Said we could call the GM the next morning for a refund. Any manager should be able to process a refund.
Daniel Ambrose
This place sucks, I place my order. Every one in the kitchen went out side to smoke leaving me waiting until they all got off break together.
Duriel Wood
Food came quick. Customer service was outstanding.
George Bahi
This place was disgusting the floors were dirty. The soda machine looks like it has never been washed. The food tasted awful. I took one bite of my chicken and it was inedible same with the fries. DO NOT GO HERE
The 2 stars come from having good crispy tenders, everything else was poor. I put in a pickup order as I was strapped for time. The email confirmation says order will be ready in 16-21 minutes. I went in and waited at least another 5 minutes at the designated pick up area while there were 2 other gentlemen waiting to order at the register and a delivery service driver waiting at the pick up windows. Not once did any of the 4 gentlemen working in the back acknowledge any of us or attempt to help us so I helped myself. I was able to grab my order and let them know I was grabbing my cup for my drink too. I believe one of them were saying hey but I didn't care at that point. My tenders were good, but just as I was trying to avoid, my fries were cold not even warm. Definitely not coming back here, would rather go to America's Best Wings with this service.
Colleen Roane
We just recently started ordering In a business a customer should be satisfied are they always right no But as a manager it should never be stated we are training people and we are not perfect I’m not asking anyone to be perfect just to have a little consideration for the customer If you are out of a product don’t assume you can replace it with anything communicate that to a customer in the last week we have been there several time I’m not asking for any refund Just for the Manager to always remember customer are important that’s why you have a pay check and the lights stay on Thank You for your time
Tneil White
I messed up my own order and this location was patient with me on getting my order fixed and ensuring I was satisfied. They went above and beyond on a busy Friday night for me !!
Placed an order through the app and said it would be ready at 9pm that day. Said in the app the store is open until 1am that night. Get there, everything is closed. Already charged. No option to cancel or get a refund.
Atmosphere: 1
Food: 1
Service: 1
Get doordash order but they forgot my drink 3 TIMES !!!! Very bad service!
Atmosphere: 1
Food: 2
Service: 1
Dirty restaurant. Disgustingly dirty. Staff is often telling jokes and playing around and not tending to customers. I've been there 4 times and none of those times was there ice in the machine
Atmosphere: 1
Food: 3
Service: 1
The food is always great, however orders are never ready in the time frame you are given.
Atmosphere: 2
Food: 5
Service: 1
Very good wings. The place was clean and the food was fantastic
Atmosphere: 5
Food: 5
Service: 5
Got it delivered through doordash and they forgot to put in my fries that I paid a good amount of money for. UNACCEPTABLE! Not only that, but the wings were dry aswell. I would not recommend this location to ANYONE.
Most importantly, the wings are great. I think they are better than the local options and chains in this area. The service was not great last time I ordered. We realized our pickup order was missing a couple items when we got it home (15-20 minutes away). Called the store to let them know, they asked us to come back to get them. Not doing that, asked for delivery. Not available. Said we could call the GM the next morning for a refund. Any manager should be able to process a refund.
This place sucks, I place my order. Every one in the kitchen went out side to smoke leaving me waiting until they all got off break together.
Food came quick. Customer service was outstanding.
This place was disgusting the floors were dirty. The soda machine looks like it has never been washed. The food tasted awful. I took one bite of my chicken and it was inedible same with the fries. DO NOT GO HERE
Restaurantji Recommends
The food was good, I'll be coming back
The 2 stars come from having good crispy tenders, everything else was poor. I put in a pickup order as I was strapped for time. The email confirmation says order will be ready in 16-21 minutes. I went in and waited at least another 5 minutes at the designated pick up area while there were 2 other gentlemen waiting to order at the register and a delivery service driver waiting at the pick up windows. Not once did any of the 4 gentlemen working in the back acknowledge any of us or attempt to help us so I helped myself. I was able to grab my order and let them know I was grabbing my cup for my drink too. I believe one of them were saying hey but I didn't care at that point. My tenders were good, but just as I was trying to avoid, my fries were cold not even warm. Definitely not coming back here, would rather go to America's Best Wings with this service.
We just recently started ordering In a business a customer should be satisfied are they always right no But as a manager it should never be stated we are training people and we are not perfect I’m not asking anyone to be perfect just to have a little consideration for the customer If you are out of a product don’t assume you can replace it with anything communicate that to a customer in the last week we have been there several time I’m not asking for any refund Just for the Manager to always remember customer are important that’s why you have a pay check and the lights stay on
Thank You for your time
I messed up my own order and this location was patient with me on getting my order fixed and ensuring I was satisfied. They went above and beyond on a busy Friday night for me !!
My favorite store I’ve been to!
Loading...