Baskin-Robbins

Best BR I’ve possibly been to in Northern Virginia, the new owners are so sweet, the store is beyond clean and looks fancy with the new cabinets. Definitely recommend!!

Kid-friendliness: So kid friendly!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Fudge, Banana Split

I recently visited Baskin Robbins, and it was a great experience! The ice cream was as delicious as always, with so many flavors to choose from.

The staff was friendly and welcoming. They were patient as I decided on my order, offering helpful recommendations and even letting me sample a couple of flavors before choosing. The store was clean and well-maintained, creating a pleasant atmosphere to enjoy a sweet treat.

Atmosphere: 5

Food: 5

Service: 5

Only one person from the staff is doing everything ( cashier,serving).

Service: 1

My husband and I just purchased ice cream at this Franklin Farm location. The young man and young lady who waited on us were so polite and chipper even though it was close to closing time. We hadn't been to this location in many years, but we will certainly be back again soon. Thanks for our great ice cone and shake and for the excellent service!

Atmosphere: 5

Food: 5

Service: 5

Employee, the kind of old lady doesn’t have any welcoming qualities at all. She doesn’t smile, any positive/welcoming attitude. Tables were dirty. We as a family love the ice cream to it here but didn’t enjoy this time. ?

Atmosphere: 1

Service: 1

Recommended dishes: Birthday Cake

Fantastic experience and ordering. My children have severe allergies and the staff were extremely helpful and knowledgeable!!

Atmosphere: 5

Food: 5

Service: 5

Wonderful people and gave me a generous portion even though I only bought a small ice cream. Also it was pretty clean, so most of the old reviews 1 star reviews might not be valid. Highly recommend and will definitely be coming back here!

Atmosphere: 5

Food: 5

Service: 5

Shorted on hand pack quart of ice cream. I figure 30% light. Ought to be ashamed of themselves. Stick with Ben & Jerrys. Rip off.

Best Experience I had and a lady Ivan have suggested guided me while placing Ice cream cake such a wonderful

Atmosphere: 5

Food: 5

Service: 5

Baskin-Robbins ice cream isn't my favorite chain, but this location is just fine. Decent sized scoops for a decent price and the flavors are okay. Service was pretty quick and they had some outdoor seating so we could enjoy the weather with our ice cream. I'll probably be by again for the convenience and the variety and if you've never had Baskin-Robbins before, you should give it a try and see if it's your scoop.

Came here around two weeks ago, met the nicest young man with curly hair. I told him I had a severe allergy and he took the upmost care of it while being nice. I wish I had tipped the young man more. Best service I’ve had in a while!

My young adult son with autism wanted to get some Baskin Robbins as an after-dinner treat. We were greeted by a very nice, friendly young man. He didn't look upon my son flapping with happiness in any strange way, but with a smile of appreciation on his face. A song came on in the store, and my son started singing the lyrics, and the young man smiled and asked him if he liked this song too. He was so kind and genuinely accepting of my neurodiverse son, and I so appreciated it. The receipt says the cashier was "Enas." Not sure if that was him or another associate logged into the register. Wish I could have tipped this young man more. Thank you for your kindness and hospitality. You made our night.

The tiniest scoop of ice cream I’ve ever come across..

The owner made me feel very uncomfortable. If I could give it 0 stars I would

I LOVE BASKIN-ROBBINS, its so cool and the ice cream is amazing and everything there is awesome and breathtaking and stunning.