I don’t usually leave bad reviews but I think I should warn everyone about eating at this place. I placed an order on DoorDash and I was quite surprised at how bad this food was. I ordered a sops de res a calamari and a tamal de polli which came out to 45.00 . Everything was so bad that me and my wife could only taste the food before throwing in the garbage. I’ve had bad food before at a restaurant but this food was beyond bad. Then to make matters worse began trying to contact the restaurant to speak to a manager to get a refund for the food we couldn’t eat and I called about 10 times and no answer! When I finally got a hold of someone she was no help at all , she just said that there was no manager there and she couldn’t do anything for me. And then to top it off she just hung up the phone on me while I was asking her a question. Terrible FOOD , Horrible Customer service , this place should close down. DO NOT ORDER FOOD FROM THIS PLACE!!!!’nnn
Atmosphere: 1
Food: 1
Service: 1
orlando Serrano
I liked the food
Atmosphere: 5
Food: 5
Service: 5
Portillo Maria Ines
Great music love the dj always fun when I
Atmosphere: 5
Service: 5
only one real
Love their sopa the Mariscos and sopa the Mondogo
Steven Taylor
They left off my plantains from my DoorDash order then canceled my reorder. I called the restaurant to inquire as to why. They hung up on me because nobody there spoke English. It was rude and unacceptable! When I delivered food in college I'd have to go back to the store and pick up items or recook them if necessary. Horrible customer service by both DoorDash and the restaurant. DoorDash always puts this stuff on the restaurant and does nothing to fix it! But even worse the restaurant has nobody address my issue so they hung up on me!
Service: 1
Oscar Hernandez.
Excellent service, good atmosphere, I recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Con Tajadas
Emily Henriquez
Excellent place the best of Herndon goes ?
Atmosphere: 5
Food: 5
Service: 5
Mario Brizuela
Great food music customer service this place is amazing I always use to go to DC to have fun before because it was nothing good close from home. But this place is good don't need to drive 50mn to DC no more they play all kind of music reggaeton hip hop and more.
Atmosphere: 5
Food: 5
Service: 5
Kelly R
Great place for food.Great live dj. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Trey Kelley
Great dj great manager and great foodParking: Great food. Great people. Great service!!!!!
I never knew the food would make me sweat. My worst mistake was ordering the honey sriracha mixed with tons of hot sauce; not even a glass of water could make it disappear. Great food, by the way, might come back later for seconds.
Atmosphere: 5
Food: 5
Service: 5
Sophia Reid
Truly delicious food!
Atmosphere: 5
Food: 5
Service: 5
Claudia Garay
Terrible place, nothing familiar, apart from the fact that they charge you $9 for a baleada that on the menu clearly says that it is worth 4.59, it is a steal and nothing is that they are raw and ugly.
nicole sewell
The food was average. The steak was bit well done for my taste. They did separate my puppusa, but they not lable them. For the money it wasn't bad, just not the quality that I have had from other places.Parking: The parking sucks!
Mike G.
April 24, 2023 - no one speaks (or pretended not to speak) English. Ok - we could possibly work around that. Showed waitress my voucher from restaurant.com and they would not honor the voucher, despite having the restaurant's name and address on the voucher. Luckily, we did this before ordering. Supposed to be a fun date night - well not here!! We left and had a great time at another restaurant.
I don’t usually leave bad reviews but I think I should warn everyone about eating at this place. I placed an order on DoorDash and I was quite surprised at how bad this food was. I ordered a sops de res a calamari and a tamal de polli which came out to 45.00 . Everything was so bad that me and my wife could only taste the food before throwing in the garbage. I’ve had bad food before at a restaurant but this food was beyond bad. Then to make matters worse began trying to contact the restaurant to speak to a manager to get a refund for the food we couldn’t eat and I called about 10 times and no answer! When I finally got a hold of someone she was no help at all , she just said that there was no manager there and she couldn’t do anything for me. And then to top it off she just hung up the phone on me while I was asking her a question. Terrible FOOD , Horrible Customer service , this place should close down. DO NOT ORDER FOOD FROM THIS PLACE!!!!’nnn
Atmosphere: 1
Food: 1
Service: 1
I liked the food
Atmosphere: 5
Food: 5
Service: 5
Great music love the dj always fun when I
Atmosphere: 5
Service: 5
Love their sopa the Mariscos and sopa the Mondogo
They left off my plantains from my DoorDash order then canceled my reorder. I called the restaurant to inquire as to why. They hung up on me because nobody there spoke English. It was rude and unacceptable! When I delivered food in college I'd have to go back to the store and pick up items or recook them if necessary. Horrible customer service by both DoorDash and the restaurant. DoorDash always puts this stuff on the restaurant and does nothing to fix it! But even worse the restaurant has nobody address my issue so they hung up on me!
Service: 1
Excellent service, good atmosphere, I recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Con Tajadas
Excellent place the best of Herndon goes ?
Atmosphere: 5
Food: 5
Service: 5
Great food music customer service this place is amazing I always use to go to DC to have fun before because it was nothing good close from home. But this place is good don't need to drive 50mn to DC no more they play all kind of music reggaeton hip hop and more.
Atmosphere: 5
Food: 5
Service: 5
Great place for food.Great live dj. Great experience!
Atmosphere: 5
Food: 5
Service: 5
Great dj great manager and great foodParking: Great food. Great people. Great service!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tacos
Restaurantji Recommends
I never knew the food would make me sweat. My worst mistake was ordering the honey sriracha mixed with tons of hot sauce; not even a glass of water could make it disappear. Great food, by the way, might come back later for seconds.
Atmosphere: 5
Food: 5
Service: 5
Truly delicious food!
Atmosphere: 5
Food: 5
Service: 5
Terrible place, nothing familiar, apart from the fact that they charge you $9 for a baleada that on the menu clearly says that it is worth 4.59, it is a steal and nothing is that they are raw and ugly.
The food was average. The steak was bit well done for my taste. They did separate my puppusa, but they not lable them. For the money it wasn't bad, just not the quality that I have had from other places.Parking: The parking sucks!
April 24, 2023 - no one speaks (or pretended not to speak) English. Ok - we could possibly work around that. Showed waitress my voucher from restaurant.com and they would not honor the voucher, despite having the restaurant's name and address on the voucher. Luckily, we did this before ordering. Supposed to be a fun date night - well not here!! We left and had a great time at another restaurant.