Domino's Pizza
3063 Centreville Rd Ste C, Herndon
(571) 349-8600
Recent Reviews
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Horrible experience at this store.better close this store
I ordered three items from Domino’s — wings, a half cheese/half pepperoni pizza, and stuffed cheesy bread. I placed my order about an hour and a half before closing and picked it up around midnight on Saturday.
When I arrived, I greeted the employee at the counter, but instead of a friendly response, he seemed annoyed, stayed on his phone, and simply said “carryout, right?” He was the only person working. When I thanked him after receiving my food, he didn’t respond at all.
When I got home and opened my order, the pizza was made incorrectly (it was about 3/4 pepperoni instead of half-and-half), and the stuffed cheesy bread barely had any cheese. Overall, both the service and the food quality were disappointing.
I understand it was late, but professionalism and quality should be consistent regardless of the time. This experience left me very dissatisfied with this location.
Atmosphere: 1
Food: 2
Service: 1
Slower than a snail riding another snail.. that’s dead.
Atmosphere: 1
Food: 1
Service: 1
They take order online and after one hour they respond saying if you cnat wait you can cancel the order , shit service of dominos ever
Atmosphere: 1
Food: 1
Service: 1
I ordered pizza. The tracker showed 33 minutes. It was never delivered. I called the store, and was told it would be at my home in 10 minutes after a 50 minute wait. I signed up for GPS tracking. The driver never left the store. I drove to Domino's and the staff were standing around. I go in to ask for a refund. They tell me we have your pizza here. The driver, Hosea brought it back. I said, LIES.....YOU NEVER CAME TO MY HOME. Run that refund back. I will be calling corporate. Then Onslaught tells me they cannot provide the Domino's guarantee for a future order. Onslaught also said he would not credit our account with one pizza, even though we ordered two. The customer service was deplorable.
Atmosphere: 1
Food: 1
Service: 1
This is my go to spot. Best deals through the app. The store is always clean and the staff are kind. Kitchen is open and everything looks nice and clean.
Atmosphere: 5
Food: 5
Service: 5
This is one of the best operated pizza franchises I've experienced. We order there 2-3 times/month, the pizza is always fresh & hot. Service is great. I always order take out as I live close by and typically see one of the manager's (Hoang), who's always very courteous and friendly.
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery to a hotel less than 2 miles away on a weekday evening. Took an hour and a half to get the food delivered. The delivery time was so long that the food was no longer warm when it arrived. Chicken dish was overcooked, partially burned and dry.
Food: 2
Service: 1
I never got my pizza delivered yesterday and it said it was delivered but I went outside and there was nothing now I don’t have my pizza or my money.
Service: 1
Placed order at 7:10pm finally arrives at 9:40. Pizza is cold and sticking to the pizza box. Absolutely disgusting. This store needs to be shut down. When I called and asked where pizza is I just get told we don’t have enough drivers!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worest pizza..i asked more viggies..they put less and taste also no gud..
Atmosphere: 1
Food: 1
Service: 1
We recently visited this restaurant and decided to try their wings. Unfortunately, they didn’t look very appetizing or freshly prepared—oily and oddly colored, which raised concerns right away. Despite that, we gave them a chance. Not long after eating, both my wife and I experienced stomach issues that lasted well into the next day. It was very unpleasant and completely ruined our evening. We won’t be returning, and I would caution others to be careful with the quality the wings.
Food: 1
Awful awful awful. I did just order a pizza from there. It had many many many square inches on it with zero shreds of cheese. Absolutely awful pizza. It was late so Im picking my battles.
I called the store to ask what happened. The employee said we have to weigh all cheese. Like 1-2 ounces on a large?
The Dominos nearer to me produces a 10x better pizza. I recommend avoiding this place. That especially includes anyone staying in any Dulles area hotel. Very short-sighted management behavior taking advantage of travelers with short ingredients.
On to write a much better review!
Atmosphere: 1
Food: 1
Service: 2
I always get my carryout from this location. Friendly team and top notch pizzas.
Atmosphere: 5
Food: 5
Service: 5
Placing my order was easy and the manager was very helpful and friendly.
Food came out nice and hot, I forgot to ask if they could run the wings twice or halfway.
Like it a little crispy. Pizza was the way I ordered it.
Atmosphere: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Sweet Mango Habanero Wings
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