Watered down iced coffees and creams. It’s a waste of money, especially for a cold foam cold brew with no cold foam.
Atmosphere: 3
Food: 1
Service: 1
Brett Edwards
This Dunkin constantly disappoints me. My coffees tend to always taste bad to the point where I can’t finish them, and after ordering food recently, my order was completely incorrect. Donuts were melted and soggy. Sandwich was wrong entirely. I usually stop by because it’s the closest one to work, but at this point it’s probably worth it to go to a different location.
Atmosphere: 1
Food: 2
Service: 2
Linda (Bori)
Please give Joana a raise. I came in, busy moment and she was so pleasant and not once complained. She was all by her self during a busy time. Please either have another staff or pay her more than you are paying her.
Atmosphere: 5
Food: 4
Service: 5
Ava Meade
Worst dunking I’ve ever been to! It’s 82 degrees in here and they don’t have a useable bathroom either; service is soooooo slow so expect to wait at least 10 minutes for a drink!!!!
Atmosphere: 1
Food: 1
Service: 1
Daniel Lopez
Worst coffee taste like sock water don’t know if they given them the proper training but they don’t even know how to make a coffee
Food: 1
kristine lapiz
donuts here are not appealing and looked very sloppy. the frostings are all melting, once placed inside the bag the icing just sticks to the bag which changes the entire taste and experience. literally wasted the calories with a trashy tasteless donut.
Atmosphere: 1
Food: 1
Service: 3
Devan Passantino
We did have an issue with our pickup order and had to go back HOWEVER the staff was so kind and understanding and fixed the issue easily. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Daniel Brennan
Customer friendly. Please consider making tips available on credit card. This is an amazing store. I rarely ever have cash.
Samantha Aragunde
Would be a 0 if possible. Read the reviews prior to trying this location and shouldn’t have given them the benefit of the doubt. I understand for hot lattes, you can’t swap the milks to a certain extent - but for iced??? Never heard of that.
Vytautas Skripkauskas
When you doordash from this location, they will infrequently replace your extra large coffee with a large cup. I always order an extra large, they will just slap the extra large sticker on a medium or large cup instead and then hand that to the doordash driver.
Their espresso machine is always broken why bother opening??
Julien Xantus
The staff was extremely defensive when they took my order incorrectly. They refused to refund me and blamed me, the paying customer. I was polite, and they were very rude and put words in my mouth. It felt like I was being ganged up on. I was ready to tip after I ordered. I’m glad I did not because when I told them it was wrong the entire staff changed their attitudes. They were very nasty, aggressive, and defensive. There was no accountability. The female staff was very nasty.
Atmosphere: 1
Food: 1
Service: 1
Angela B
I would give 0 stars if I could. I was very polite and mindful when ordering. I knew exactly what I wanted and that that's what I ordered. They charge me incorrectly and then they refundEd me incorrectly. The customer service was very rude. Both the worker and manager were very rude and they would not accept that they made a mistake. The customer is always right, but not at this location. They kept telling me that I was wrong and telling me what I said, but I knew exactly what I ordered because I wanted it for a while. The staff took no accountability and despite me very being very nice they were very rude to me. Another customer offered to remedy the situation by adding to his order what they refused to give me and they told the other customer “no. She doesn’t need anything” and this customer offered to help the situation many times and they kept speaking for me and denying him to buy more food, which is not smart because it would help the business and the situation. If I was a white lady I doubt they would talk to me the way I did, and I was respectful during my entire ordering process.
Atmosphere: 1
Food: 1
Service: 1
SMG Anon
Horrible service. Just awful employees. I shouldn't be shocked, but it's really sad to witness.
Atmosphere: 1
Food: 4
Service: 1
Maria Medrano
Terrible it says at 4.30 am I arrive they tell me wait 5 minutes they arrive at 5.00 and nothing terrible
Watered down iced coffees and creams. It’s a waste of money, especially for a cold foam cold brew with no cold foam.
Atmosphere: 3
Food: 1
Service: 1
This Dunkin constantly disappoints me. My coffees tend to always taste bad to the point where I can’t finish them, and after ordering food recently, my order was completely incorrect. Donuts were melted and soggy. Sandwich was wrong entirely. I usually stop by because it’s the closest one to work, but at this point it’s probably worth it to go to a different location.
Atmosphere: 1
Food: 2
Service: 2
Please give Joana a raise. I came in, busy moment and she was so pleasant and not once complained. She was all by her self during a busy time. Please either have another staff or pay her more than you are paying her.
Atmosphere: 5
Food: 4
Service: 5
Worst dunking I’ve ever been to! It’s 82 degrees in here and they don’t have a useable bathroom either; service is soooooo slow so expect to wait at least 10 minutes for a drink!!!!
Atmosphere: 1
Food: 1
Service: 1
Worst coffee taste like sock water don’t know if they given them the proper training but they don’t even know how to make a coffee
Food: 1
donuts here are not appealing and looked very sloppy. the frostings are all melting, once placed inside the bag the icing just sticks to the bag which changes the entire taste and experience. literally wasted the calories with a trashy tasteless donut.
Atmosphere: 1
Food: 1
Service: 3
We did have an issue with our pickup order and had to go back HOWEVER the staff was so kind and understanding and fixed the issue easily. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Customer friendly. Please consider making tips available on credit card. This is an amazing store. I rarely ever have cash.
Would be a 0 if possible. Read the reviews prior to trying this location and shouldn’t have given them the benefit of the doubt. I understand for hot lattes, you can’t swap the milks to a certain extent - but for iced??? Never heard of that.
When you doordash from this location, they will infrequently replace your extra large coffee with a large cup. I always order an extra large, they will just slap the extra large sticker on a medium or large cup instead and then hand that to the doordash driver.
Restaurantji Recommends
Their espresso machine is always broken why bother opening??
The staff was extremely defensive when they took my order incorrectly. They refused to refund me and blamed me, the paying customer. I was polite, and they were very rude and put words in my mouth. It felt like I was being ganged up on. I was ready to tip after I ordered. I’m glad I did not because when I told them it was wrong the entire staff changed their attitudes. They were very nasty, aggressive, and defensive. There was no accountability. The female staff was very nasty.
Atmosphere: 1
Food: 1
Service: 1
I would give 0 stars if I could. I was very polite and mindful when ordering. I knew exactly what I wanted and that that's what I ordered. They charge me incorrectly and then they refundEd me incorrectly. The customer service was very rude. Both the worker and manager were very rude and they would not accept that they made a mistake. The customer is always right, but not at this location. They kept telling me that I was wrong and telling me what I said, but I knew exactly what I ordered because I wanted it for a while. The staff took no accountability and despite me very being very nice they were very rude to me. Another customer offered to remedy the situation by adding to his order what they refused to give me and they told the other customer “no. She doesn’t need anything” and this customer offered to help the situation many times and they kept speaking for me and denying him to buy more food, which is not smart because it would help the business and the situation. If I was a white lady I doubt they would talk to me the way I did, and I was respectful during my entire ordering process.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Just awful employees. I shouldn't be shocked, but it's really sad to witness.
Atmosphere: 1
Food: 4
Service: 1
Terrible it says at 4.30 am I arrive they tell me wait 5 minutes they arrive at 5.00 and nothing terrible
Loading...