I always have the most pleasant encounters with the staff here at this location. I go out of my way to go to this location as opposed to other locations because they always take my complicated orders with a smile on their faces. My orders are always how I ask them to be. The manager when she is there always makes time to approach my coworkers and I to say hello and ask us how we have been. Super friendly establishment. More places should emulate this type of customer service which is rare nowadays.
Ruth Cole
Staff is friendly and place is clean . Staff usually does a great job with order but made a mistake on my husband's salad. Appreciate them all still. It was rough on my husband. I didn't catch the error until i brought it home and it was late.
Manaal Khan
Would eat at again 🔥 Shout out to the owner
Sunny K.
great service and quick delivery with food, subs were juicy and we were cared for immensely!
ashea riley
Good sandwiches
Glenn Ashcraft
Shows 85 deg on both thermostats. Both AC’s are set to 71. AC needs repair. I will remove review when you get it fixed.
Crazy hot to eat here.
Atmosphere: 1
Rafael Frias Jr
My go-to when in the area. I like to visiting Firehouse Subs in Herndon, which was nothing short of great. It is located on the far side of Dulles Park shopping center, which really doesn't do it any justice. I mean the food, the service and the people are friendly. I went there just as it was shit to rain; it was either McDonald's or Firehouse Subs. I had seen it while driving in the area and thought I would give it a try. I ordered the limited-time only pork and slaw sandwich. What can I say if it's BBQ restaurants or anything that makes pulled pork sandwiches in there to try it out. It didn't take long, and it was at the right temp, too. The pictures are worth a thousand words. The pulled pork sandwich was packed with pork and major helpings of slaw. I think it took me five minutes to devour. The taste was so inviting that I've bite was not enough. Even the pickle was crisp and delicious. You know a sandwich is good when you can't put it down for a second to wash it down with a drink. I will definitely add this place to my growing list of food places that I will visit. My recommendation is to go to this restaurant, which, by the way, supports the brave men and women firefighters.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastrami Sub, Pastrami
K Keppley
Pretty good sub. Friendly service. Recommended if you're in the area.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Italian
Gisela Alvarenga
The subs are great! I had the best experience there!! Best subs in town The service was wonderful. The cashier was so attentive and very helpful The environment was perfect. The restaurant had a great atmosphere, and the decor was beautiful about the firefighters Overall, this was an incredible dining experience. The food, service, and ambiance were all top-notch. I will be back! I had a great experience at this restaurant! The food was fantastic, the service was beautiful, and the perfect atmosphere. And whoever runs that business is doing a great job. The owner must be proud of that restaurant, excellent job to the firehouse subs employees. I will be back!!
Atmosphere: 5
Food: 5
Service: 5
Jared Lem
The Hook and Ladder Salad is nice, albeit a large salad. The cashiers and cooks were kind enough to help me with my Spanish.
Vegetarian options: Firehouse Salad
Kid-friendliness: Kids menu
Wheelchair accessibility: Special needs parking spots
I took an Uber here to eat today only to find out the AC was out then had to walk to another restaurant in the heat.
Atmosphere: 1
Food: 1
Service: 1
Karan Vashisht
I mean it's a Firehouse. They get the job done.Service is good, folks working are nice.But if you're expecting a fine dining experience get over yourself.
Atmosphere: 5
Food: 4
Service: 5
Rakiyah C
Tip them well! Always friendly and accommodating. When food delivery service got my order wrong, they remade it and delivered it themselves. Food is always good and made quickly, even with my special orders! Love them!
Atmosphere: 5
Food: 5
Service: 5
Aaron Wright
Love their sandwiches!
Food: 5
Maria Rodriguez
Always great service, great food, and the employees are amazing Fast, and they’re great!!!!
I always have the most pleasant encounters with the staff here at this location. I go out of my way to go to this location as opposed to other locations because they always take my complicated orders with a smile on their faces. My orders are always how I ask them to be. The manager when she is there always makes time to approach my coworkers and I to say hello and ask us how we have been. Super friendly establishment. More places should emulate this type of customer service which is rare nowadays.
Staff is friendly and place is clean . Staff usually does a great job with order but made a mistake on my husband's salad. Appreciate them all still. It was rough on my husband. I didn't catch the error until i brought it home and it was late.
Would eat at again 🔥 Shout out to the owner
great service and quick delivery with food, subs were juicy and we were cared for immensely!
Good sandwiches
Shows 85 deg on both thermostats. Both AC’s are set to 71. AC needs repair. I will remove review when you get it fixed.
Crazy hot to eat here.
Atmosphere: 1
My go-to when in the area. I like to visiting Firehouse Subs in Herndon, which was nothing short of great. It is located on the far side of Dulles Park shopping center, which really doesn't do it any justice. I mean the food, the service and the people are friendly. I went there just as it was shit to rain; it was either McDonald's or Firehouse Subs. I had seen it while driving in the area and thought I would give it a try. I ordered the limited-time only pork and slaw sandwich. What can I say if it's BBQ restaurants or anything that makes pulled pork sandwiches in there to try it out. It didn't take long, and it was at the right temp, too. The pictures are worth a thousand words. The pulled pork sandwich was packed with pork and major helpings of slaw. I think it took me five minutes to devour. The taste was so inviting that I've bite was not enough. Even the pickle was crisp and delicious. You know a sandwich is good when you can't put it down for a second to wash it down with a drink. I will definitely add this place to my growing list of food places that I will visit. My recommendation is to go to this restaurant, which, by the way, supports the brave men and women firefighters.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pastrami Sub, Pastrami
Pretty good sub. Friendly service. Recommended if you're in the area.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Italian
The subs are great! I had the best experience there!! Best subs in town
The service was wonderful. The cashier was so attentive and very helpful
The environment was perfect. The restaurant had a great atmosphere, and the decor was beautiful about the firefighters
Overall, this was an incredible dining experience. The food, service, and ambiance were all top-notch. I will be back!
I had a great experience at this restaurant! The food was fantastic, the service was beautiful, and the perfect atmosphere. And whoever runs that business is doing a great job. The owner must be proud of that restaurant, excellent job to the firehouse subs employees. I will be back!!
Atmosphere: 5
Food: 5
Service: 5
The Hook and Ladder Salad is nice, albeit a large salad. The cashiers and cooks were kind enough to help me with my Spanish.
Vegetarian options: Firehouse Salad
Kid-friendliness: Kids menu
Wheelchair accessibility: Special needs parking spots
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I took an Uber here to eat today only to find out the AC was out then had to walk to another restaurant in the heat.
Atmosphere: 1
Food: 1
Service: 1
I mean it's a Firehouse. They get the job done.Service is good, folks working are nice.But if you're expecting a fine dining experience get over yourself.
Atmosphere: 5
Food: 4
Service: 5
Tip them well! Always friendly and accommodating. When food delivery service got my order wrong, they remade it and delivered it themselves. Food is always good and made quickly, even with my special orders! Love them!
Atmosphere: 5
Food: 5
Service: 5
Love their sandwiches!
Food: 5
Always great service, great food, and the employees are amazing Fast, and they’re great!!!!
Atmosphere: 5
Food: 5
Service: 5
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