review is not based on the people but rather the processes. It is clear they are focused on timer and to make their numbers, they ask you to move up even if you only have a drink and it causes traffic incidents and I almost saw an accident. I encourage management to focus on quality of service vice timers that inconvenience customers. This issues seems to be at all times when i order breakfast, and even dinner.
Atmosphere: 1
Food: 3
Service: 1
cu2bbe e
good place to hang out but i didn’t get what i ordered please lock in next time
Atmosphere: 3
Food: 2
Service: 1
Gamzo Zad
The worst service. Very bad staff . No one speak English. Very slow service Very dirty
I’ll never go there again 👎👎
Atmosphere: 1
Food: 1
Service: 1
Randy
The food took so long
Service: 2
Richard Sirois
Quick, efficient and tasty. Order arrived in under two minutes.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Smith
Never been to a worse mcdonald’s. With mcdonald’s sales having the worst decline since the pandemic started, you’d think they’d want the business! Alas, I stood there for ten minutes without being acknowledged, watched two employees look at me and scurry away. When I thought, “I’m in a restaurant, I’ll go wash my hands while I wait for an employee to notice me”, a woman scolded me like I was a child that I wasn’t allowed to use the bathroom since I wasn’t a customer. Lady, I was tryna be one, and your rudeness was the last straw. You’re required to provide public bathrooms by the VDH and they need to be accessible according to the ADA. I’ve got time, so I’ll be filing a complaint with the Office of the Attorney General of Virginia Consumer Protection as well as the ADA. Anyway, I left after that and went somewhere that actually valued my hard earned cash, where I could also wash my hands freely.
Ahmed Satti (Family Guy)
Great tasting McDonald's. The front register was only taking cash so I had to use the self-ordering touch screen. Service could have been better overall.
Atmosphere: 5
Food: 5
Service: 2
Marbin Sosa
Today I have the taste to get one trapper for me and my friends perhaps we were deciding what to buy and then one employee told us that if we do not buy something they will kick us from the restaurant
Shane Hartigan
Worst McDonald’s out there. Rude with no manners and have no clue what they are doing with orders. The guy looked confused when I got to the window. They give cold food and make you wait over 20 minutes. I got a 5 dollar meal and they got it wrong. Like put fries in the bag its not that hard.
Atmosphere: 1
Food: 1
Service: 1
Ch Nelson
I went to this McDonald's cause we are working in the área So before i wanted to order something i want to use the restroom and the black old lady with glasses said no ! Not only once 3 times she said no ! I didn't order anything i left went to 7 eleven.........bad service before i even order anything........
There was a guy spitting in the corner the whole outside is wet the cashier was super rude and u have to ask to use the bathroom like this is school?? Awful place
Atmosphere: 2
Food: 3
Service: 1
Navi K
5* (Only because people tend to notice positive reviews more)
Now, coming to the experience at this store:
One major issue I observed was with the restroom access. The restroom requires an access button to be pressed by an employee every time someone wants to use it. I found this quite inconvenient, especially when I saw multiple people having to walk back to the billing counter just to ask for access. This kind of setup feels unnecessary and uncomfortable.
The overall service felt quite dry—there were no smiles, no warm greetings, and no positive energy from the staff. It gave off a very indifferent vibe.
Additionally, I noticed that all the electrical switches around the store were blocked or inaccessible. It’s a small detail, but it adds to a sense of control that doesn't feel customer-friendly.
Overall, this store gave off a very restrictive and controlling atmosphere. It lacks the welcoming, open feel that you'd hope for as a customer.
I would suggest Panera Bread. I have visited lot of stores and found them very customer friendly and great environment to have food,meetings,chilling.
Atmosphere: 1
Food: 3
Service: 1
Elliot
I had to wait around 10 minutes to pay at the register for a 5 dollar meal deal when I was next in line the cashier somehow turned 5 dollars into nine and said I was wrong after it showed 5 dollars on the screen where you ordered and she kept saying yeah but you made it large even though a medium is 4.40 so I just left and I’m never coming back. Ps Chick fil a better
Atmosphere: 1
Food: 1
Service: 1
DAMON
Dude show me attitude on the first window. Bad customer service ever. Make me feel I am not welcome. Will never order from this store again.
Arianna Phan
Since when do you guys not accept doordash. 05/15/25 this is the date that I was told. This is a lie I just doordashed 05/14/25 so I know it's a lie. I also work at McDonald's you can't just all of a sudden not except doordash and the doordash company not know. I will be reaching out to HR. Lying to a customer is a disgrace. Also instead of being loud and rude about it maybe you should find a different job or get your facts right.
review is not based on the people but rather the processes. It is clear they are focused on timer and to make their numbers, they ask you to move up even if you only have a drink and it causes traffic incidents and I almost saw an accident. I encourage management to focus on quality of service vice timers that inconvenience customers. This issues seems to be at all times when i order breakfast, and even dinner.
Atmosphere: 1
Food: 3
Service: 1
good place to hang out but i didn’t get what i ordered please lock in next time
Atmosphere: 3
Food: 2
Service: 1
The worst service. Very bad staff .
No one speak English.
Very slow service
Very dirty
I’ll never go there again
👎👎
Atmosphere: 1
Food: 1
Service: 1
The food took so long
Service: 2
Quick, efficient and tasty. Order arrived in under two minutes.
Atmosphere: 5
Food: 5
Service: 5
Never been to a worse mcdonald’s. With mcdonald’s sales having the worst decline since the pandemic started, you’d think they’d want the business! Alas, I stood there for ten minutes without being acknowledged, watched two employees look at me and scurry away. When I thought, “I’m in a restaurant, I’ll go wash my hands while I wait for an employee to notice me”, a woman scolded me like I was a child that I wasn’t allowed to use the bathroom since I wasn’t a customer. Lady, I was tryna be one, and your rudeness was the last straw. You’re required to provide public bathrooms by the VDH and they need to be accessible according to the ADA. I’ve got time, so I’ll be filing a complaint with the Office of the Attorney General of Virginia Consumer Protection as well as the ADA. Anyway, I left after that and went somewhere that actually valued my hard earned cash, where I could also wash my hands freely.
Great tasting McDonald's. The front register was only taking cash so I had to use the self-ordering touch screen. Service could have been better overall.
Atmosphere: 5
Food: 5
Service: 2
Today I have the taste to get one trapper for me and my friends perhaps we were deciding what to buy and then one employee told us that if we do not buy something they will kick us from the restaurant
Worst McDonald’s out there. Rude with no manners and have no clue what they are doing with orders. The guy looked confused when I got to the window. They give cold food and make you wait over 20 minutes. I got a 5 dollar meal and they got it wrong. Like put fries in the bag its not that hard.
Atmosphere: 1
Food: 1
Service: 1
I went to this McDonald's cause we are working in the área
So before i wanted to order something i want to use the restroom and the black old lady with glasses said no !
Not only once 3 times she said no !
I didn't order anything i left went to 7 eleven.........bad service before i even order anything........
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
There was a guy spitting in the corner the whole outside is wet the cashier was super rude and u have to ask to use the bathroom like this is school?? Awful place
Atmosphere: 2
Food: 3
Service: 1
5* (Only because people tend to notice positive reviews more)
Now, coming to the experience at this store:
One major issue I observed was with the restroom access. The restroom requires an access button to be pressed by an employee every time someone wants to use it. I found this quite inconvenient, especially when I saw multiple people having to walk back to the billing counter just to ask for access. This kind of setup feels unnecessary and uncomfortable.
The overall service felt quite dry—there were no smiles, no warm greetings, and no positive energy from the staff. It gave off a very indifferent vibe.
Additionally, I noticed that all the electrical switches around the store were blocked or inaccessible. It’s a small detail, but it adds to a sense of control that doesn't feel customer-friendly.
Overall, this store gave off a very restrictive and controlling atmosphere. It lacks the welcoming, open feel that you'd hope for as a customer.
I would suggest Panera Bread. I have visited lot of stores and found them very customer friendly and great environment to have food,meetings,chilling.
Atmosphere: 1
Food: 3
Service: 1
I had to wait around 10 minutes to pay at the register for a 5 dollar meal deal when I was next in line the cashier somehow turned 5 dollars into nine and said I was wrong after it showed 5 dollars on the screen where you ordered and she kept saying yeah but you made it large even though a medium is 4.40 so I just left and I’m never coming back. Ps Chick fil a better
Atmosphere: 1
Food: 1
Service: 1
Dude show me attitude on the first window. Bad customer service ever. Make me feel I am not welcome. Will never order from this store again.
Since when do you guys not accept doordash. 05/15/25 this is the date that I was told. This is a lie I just doordashed 05/14/25 so I know it's a lie. I also work at McDonald's you can't just all of a sudden not except doordash and the doordash company not know. I will be reaching out to HR. Lying to a customer is a disgrace. Also instead of being loud and rude about it maybe you should find a different job or get your facts right.
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