I ordered food from drive through with my workers and when i went Inside to use the restroom and explained i ordered Food from drive through. The lady was being rude and kept telling me to buy something to use the restroom like i telling her i just Ordered food. And she ignored me and kept walking away kept telling me to order. I told Her to ring me up for a small cup going to give me coffee and then told me to go to the restroom. That’s rude
Atmosphere: 1
Food: 4
Service: 1
Someone Care
Customer service rated zero here. Night shift is so bad. Not the girls I think the supervisor Latin guy is in really need to learn basics of how to treat human.
Service: 1
Ahmed ElBardicy
The night shift manager was very rude and unprofessional after they received the order and keeping me waiting for 20 minutes! He asked me to leave because they are closing and when I told him why didn’t you tell me from the beginning he start being very rude. It was 10:25 pm today.
Service: 1
Maya Acevedo
Didn’t know McDonalds was anti customer service all I wanted to order was a black coffee and the lady standing there with a yellow shirt and green vest doing nothing refused to take my order and redirected me to the screen. There’s was no one in there no line I don’t understand why she couldn’t have taken 10-15 seconds to take my order
Service: 1
Kelly R
They food was good. we dinned in the only complaint I have is they don’t really attend people that dine in. On the other hand Shannon is a awesome employee I always see her there even tho it’s busy she never has a bad attitude and always makes the effort to help. Shannon deserves a raise!!! Also the grinch fries are not it food was good tho!
Atmosphere: 5
Food: 4
Service: 3
Frank Gasperini
This is a great McDonald's location. The Leesburg store is always clean, friendly, and accurate. Well managed location with consistent service and quality
Atmosphere: 4
Food: 5
Service: 5
Gianmarco Gonzales
Worst McDonald's in the area.. zero service for dine in customers. Bathrooms are now locked . Very hard to get a hold of someone to help out . My experience on a Friday night around 9pm
Atmosphere: 2
Food: 4
Service: 1
Alexandra Buchlmayer
The drive thru was fairly quick and easy. We did have to wait for a few minutes but I suppose that means they’re making it fresh so that’s nice. The food (double cheeseburger ketchup only, fries and a shake) was good but I will say, considering I only wanted ketchup on my burger, they could’ve given a little more. They was not much on there. But otherwise the food was delicious.
Atmosphere: 5
Food: 4
Service: 4
Reza Ghulami
Best McDonald’s location ever I love how nice they were and they really nice and kind to me and I had to change my order quiet a few times but they really nice and I got order really fast and quality was awesome fries that got were fresh as well as the food perfect experience
Atmosphere: 5
Food: 5
Service: 5
Hamid Ghulami
Everything was good, i got my order really fast and accurate, also the employees treated me nicely and i really liked it
This is my trustee Mcdonalds spot. Morning shift workers here have my heart, they’re always on point with their service. Always a smile on their face and food prepared well.
Some spots can be hit or miss but this is one of my favorites.
Love you Mickey D’s ❤️
Atmosphere: 4
Food: 5
Service: 5
Ana Ezell
I ordered online through the APP. When I arrive for some reason they keep asking for my mobile order number. I have to repeat my self 4-5 times along with pronouncing the numbers individually. In my order I ordered medium fries w/ No salt along with other items. Whole purpose of ordering this much is to play monopoly game. I receive my food few things disappointed me, 1. Large drink had no peel off sticker & medium fries too , 2. Fries had salt on them I then tried to call the restaurant and I get hanged up on then I call back again and left on ring. How are customers able to call back and give input on their order when something goes wrong? I live 15mins away from this place. I don’t want to drive another 15mins back.
Atmosphere: 4
Food: 3
Service: 3
Besmillah Farahmand
Shamsul who works at night shift treat so badly with customers.
Atmosphere: 1
Food: 1
Service: 1
Dareel
By far one of the worst McDonald's in Fairfax. The fries they give you are tiny. It's almost impossible to find a clean table when you walk in. And it's a problem to use the restroom... And it should be added that the combos they deliver here do not have Monopoly codes...
Atmosphere: 1
Food: 1
Service: 1
Dulce Vasquez
I’m super mad because I order a ice caramel coffee and I even ask and pay for extra caramel and they didn’t even put the extra caramel the coffee was super bitter.
I ordered food from drive through with my workers and when i went Inside to use the restroom and explained i ordered Food from drive through. The lady was being rude and kept telling me to buy something to use the restroom like i telling her i just Ordered food. And she ignored me and kept walking away kept telling me to order. I told Her to ring me up for a small cup going to give me coffee and then told me to go to the restroom. That’s rude
Atmosphere: 1
Food: 4
Service: 1
Customer service rated zero here.
Night shift is so bad. Not the girls I think the supervisor Latin guy is in really need to learn basics of how to treat human.
Service: 1
The night shift manager was very rude and unprofessional after they received the order and keeping me waiting for 20 minutes! He asked me to leave because they are closing and when I told him why didn’t you tell me from the beginning he start being very rude. It was 10:25 pm today.
Service: 1
Didn’t know McDonalds was anti customer service all I wanted to order was a black coffee and the lady standing there with a yellow shirt and green vest doing nothing refused to take my order and redirected me to the screen. There’s was no one in there no line I don’t understand why she couldn’t have taken 10-15 seconds to take my order
Service: 1
They food was good. we dinned in the only complaint I have is they don’t really attend people that dine in. On the other hand Shannon is a awesome employee I always see her there even tho it’s busy she never has a bad attitude and always makes the effort to help. Shannon deserves a raise!!! Also the grinch fries are not it food was good tho!
Atmosphere: 5
Food: 4
Service: 3
This is a great McDonald's location. The Leesburg store is always clean, friendly, and accurate. Well managed location with consistent service and quality
Atmosphere: 4
Food: 5
Service: 5
Worst McDonald's in the area.. zero service for dine in customers. Bathrooms are now locked . Very hard to get a hold of someone to help out . My experience on a Friday night around 9pm
Atmosphere: 2
Food: 4
Service: 1
The drive thru was fairly quick and easy. We did have to wait for a few minutes but I suppose that means they’re making it fresh so that’s nice. The food (double cheeseburger ketchup only, fries and a shake) was good but I will say, considering I only wanted ketchup on my burger, they could’ve given a little more. They was not much on there. But otherwise the food was delicious.
Atmosphere: 5
Food: 4
Service: 4
Best McDonald’s location ever I love how nice they were and they really nice and kind to me and I had to change my order quiet a few times but they really nice and I got order really fast and quality was awesome fries that got were fresh as well as the food perfect experience
Atmosphere: 5
Food: 5
Service: 5
Everything was good, i got my order really fast and accurate, also the employees treated me nicely and i really liked it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is my trustee Mcdonalds spot. Morning shift workers here have my heart, they’re always on point with their service. Always a smile on their face and food prepared well.
Some spots can be hit or miss but this is one of my favorites.
Love you Mickey D’s ❤️
Atmosphere: 4
Food: 5
Service: 5
I ordered online through the APP. When I arrive for some reason they keep asking for my mobile order number. I have to repeat my self 4-5 times along with pronouncing the numbers individually. In my order I ordered medium fries w/ No salt along with other items. Whole purpose of ordering this much is to play monopoly game. I receive my food few things disappointed me, 1. Large drink had no peel off sticker & medium fries too
, 2. Fries had salt on them I then tried to call the restaurant and I get hanged up on then I call back again and left on ring. How are customers able to call back and give input on their order when something goes wrong? I live 15mins away from this place. I don’t want to drive another 15mins back.
Atmosphere: 4
Food: 3
Service: 3
Shamsul who works at night shift treat so badly with customers.
Atmosphere: 1
Food: 1
Service: 1
By far one of the worst McDonald's in Fairfax. The fries they give you are tiny.
It's almost impossible to find a clean table when you walk in. And it's a problem to use the restroom...
And it should be added that the combos they deliver here do not have Monopoly codes...
Atmosphere: 1
Food: 1
Service: 1
I’m super mad because I order a ice caramel coffee and I even ask and pay for extra caramel and they didn’t even put the extra caramel the coffee was super bitter.
Atmosphere: 3
Food: 1
Service: 3
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