McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2475 Centreville Rd, Herndon
(703) 793-0757
About McDonald's
Customers' Favorites
McDonald's Reviews
This McDonald's location - where fast food goes to take a nap!
Placed an order via the app for curbside pick-up at 9:25pm. The golden arches promised nuggets and a chocolate shake, but what I got was a side of wait time and a McDisappointment.
After 40 minutes of practicing my car karaoke in curbside spot 3, I went inside to check on my order. Guess what? It wasn’t even made!
Finally received my food at 10:18pm. No refund, no apology, not even a coupon for...read full review
slow service, lazy employee... ordered 2 combos, nuggets, drinks etc...no fries, no napkins, no sauces or ketchup...asked for napkins...asked for ketchup (3 packs first time...) asked if my honey mustard was packed...she handed me 2 for a 20 box...this is after a nearly 30 min wait on a Mon at 330pm.
ps, drinks were wrong too...
I will drive longer for a better experience...Centreville Rd needs a wake up call...the girl taking $ was awesome...window #2 was inconvenienced...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a fast-food joint known for its quick service and automated ordering system. Customers have reported being ignored when trying to get their drinks or pick up online orders. The dining area is generally clean, but noise levels can be high due to customers playing music loudly. Parking can be limited near the door. The chicken sandwich is a popular menu item, appreciated for its box packaging that keeps it from getting squished. Many visitors praise the restaurant, with one calling it the best McDonald's in the world, especially for its fresh-made daily double and fish filet served late at night. While some staff members are friendly and helpful, others have been criticized for their unhelpful attitudes, such as when a customer received a pie that was past its suggested time and had to pay again for a new one. Additionally, some curbside orders have had issues, where either no one comes out or the order doesn't go through. However, there are positive notes about service, like when a cashier offered breakfast outside of breakfast hours. Overall, while McDonald's offers fast food and quick service, it may not always provide the most pleasant dining experience or consistent customer service.