Moe's Southwest Grill

Every time I give this location a chance I’m disappointed. I got the 9.95 meal and my burrito has nothing in it. I might as well gotten a kids meal. The lady put the smallest amount of scoop in everything I wanted. I had to ask for more chips because there was a little in the bag! The chantilly location puts more food in it than this. I won’t be returning here. This is my first time returning after two years ago a cashier was bad mouthing me in Spanish and didn’t know I understand it. Smhh

Atmosphere: 1

Food: 1

Service: 1

I don’t often order from here, but they had a buy one get one free deal on uber eats. Right after I submitted my order, it was immediately cancelled by the store.

Atmosphere: 1

Food: 1

Service: 1

Food didn’t seem fresh and salsa bar was so expired that it had fermented

Atmosphere: 3

Food: 2

Service: 4

Great stuff, very filling.
Though... If I say I want a homewrecker bowl/burrito as pictured on the menu, all you need to know is my protein, rice, and beans. Everything else? It's on the menu board of what's on it.

Atmosphere: 4

Food: 5

Service: 3

Staff is not friendly nor helpful

Quick, easy meal or bite to eat. Huge portion for the price & the chips & salsa are great. Moe's Mondays are a fun weekly meal.

Came here after a long drive, as I'm traveling thru the state. The food was ok. I wish they would clean the soda machines as the one that was working was really dirty and a fruit fly dropped into my cup when I was pouring myself a drink.

Honestly the worst moes I've ever been to. I got the same stack I always do made the exact same way but it tastes... off. Sour. I'm not sure what it is but it's disgusting.

Atmosphere: 3

Food: 1

Service: 3

Staff was friendly, the rice tasted off and the meat didn't have much flavor. I had the adobo chicken burrito and I don't think I would get it again. The salsas are pretty good, and their drink machine has many options.

Dietary restrictions: They have veggie options available for purchase.

Kid-friendliness: Kid friendly as any other restaurants

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Moe's Famous Queso

This moes has messed up my order almost every time i’ve been?

Food: 1

Service: 1

Every time I come here I get shorted.

Atmosphere: 2

Food: 2

Service: 2

This is like an upgraded Taco Bell except they don't have refried beans? Burritos start at about $12 and up and your ingredients.

Atmosphere: 4

Food: 3

Service: 4

Mr. Mario, an excellent worker, professional and friendly, finished my meal on time, but Mrs. Araceli, what a shame of a person, how is it possible that she, as a cashier, makes the customer wait just to have a chat with a family member or friend, The food is excellent, but people like that worker lower the quality of the place and make me not want to buy again. They should train them not to make the customer wait more than 10 minutes when the food is ready.

Atmosphere: 1

Food: 4

Service: 5

Recommended dishes: Moe's Famous Queso

While the food is decent and the employees are friendly enough, I’ve had repeated frustrating experiences. The staff aren’t properly trained to handle corporate orders or receipt lookups. I’ve also come in to order and have had to wait excessive amounts of time for simple transactions while employees learn how to do their job. While I understand that there’s a certain learning curve that’s to be expected as employees are trained, when customers have to wait for extended periods of time for resolution while other customers are assisted despite coming later, that translates to loss of business. Why? If you can’t handle a simple small transaction- I can’t trust you with larger orders. And if I’m being made to wait an extended period of time unnecessarily, I’d rather take my business elsewhere and be treated properly.

Atmosphere: 1

Food: 3

Service: 1

Delicious Mexican Food and Good Service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad, One Taco, Two Tacos, Nachos for Two, Stack, Power Wagon, Guacamole, Chicken Nachos, Edgy Veggie Burrito, Chicken Club Quesadilla, Bottled Water, Quesadilla, Medium Bottled Water, Nachos, Burrito Bowl, Edgy Veggie Bowl, Moe