Papa Johns Pizza

150 Elden St, Herndon
(703) 435-7272

Recent Reviews

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Ariana Estrada

I sent a doordash to pick up my food and soda, the soda came without gas and seems to have been manipulated, the delivery man said to change it and they didn't want to.

R P

Always get my order right, good customer service, and quick.

Lil Cakes

Gave me food poisoning

Yo K

quality improved within the last year or so. this location has been average compared to other papa johns locations i used to order from across the US (ive moved a lot). I still order occasionally cause i love PJ. But within the last year or so there's been a big increase in the quality ive gotten from here. an increase that made me write this review. I've been loving the pizzas here lately. If the team made a recent change, I really appreciate it.

Aaron Fleet

Normally they’ve been great. However, the last two orders: 1) Incorrect order and delivered by DoorDash. 2) Correct order but again, DoorDash. It takes longer and the drivers (no fault of their own) don’t have the pizza bags to keep things hot. They’ve arrived warm at best. They need to go back to delivering their own product. I’ll give them one more chance

Aungon n

Ordered one large garden fresh pizza, paid the full price since didn’t have any coupons or anything. Asked for red crushed paper and they charged 9 cents for each crushed red paper. If they charged me extra dollar for $22 pizza i would not mind. You charge for red crush paper? You freaking kidding me? If that cheap i dont trust what kind of cheap stuff they put in my pizza. Never going back

Atmosphere: 3

Food: 4

Service: 2

Jean-Baptiste Duvauchelle

Never been disappointed at any Papa John’s. This place is quite convenient for takeaways as the parking is easy. You can’t eat inside.
Quality of the pizza was great, love it. Stopped there by chance, did not have to wait too long (10mn max).

Atmosphere: 4

Food: 5

Service: 5

Araik Safarian

Never got it

Atmosphere: 1

Food: 1

Service: 1

malik umar

Staff was very friendly I love the taste and cheese pizza is awesome

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 Cheesesticks, Chocolate Brownie, Chocolate Chip Cookie

Sabih Mankani

The pizza was on par but the service was messed up.They literally messed up 3 orders in front of me. Glad my order was alright but the combination of staff seemed incompetent.

Atmosphere: 2

Food: 3

Service: 1

Rayyan Salah

Roy made my pizza at Papa John's pizza and it was amazing! The crust was just right—crispy on the outside, soft inside. Toppings were fresh and plentiful, and the sauce had a tasty kick. Cheese was gooey perfection. Roy made it quick, and his customer service made it even better. Roy nailed it! keep doing what your doing your killing it ???

Atmosphere: 5

Food: 5

Service: 5

Andrew Chevalier

Food is always great, service has improved lately. Always get delivered so unsure on atmosphere. I wish there were more basic pizza specials. Prices for a cheese pizza lately are almost unaffordable just to feed 5

Food: 5

Service: 3

Recommended dishes: 10 Cheesesticks, Pepperoni Pizza

J R

Pizza is either not cooked or destroyed in transit.We've gone through this 5+ times now and I'm done.I'd order elsewhere, this specific location is horrible.

Atmosphere: 1

Food: 1

Service: 1

DN A

My order was missing 2 sauces when I went back in the store to get them one of the employees accused me of lying and said that he put it in there I had to go back in the car grab the pizza to show them it was missing the employee still insisted he put it in there and would not give the missing items . I shouldn’t be accused of lying as a customer I felt horrible very bad experience. Please be more professional and kind to others .

Atmosphere: 1

Food: 1

Service: 1

Ronaldo7

The worst location at all !! The old guy with the hat and I think he is the owner or the manager is extremely rude , impolite and has to learn how to treat his customers polite and kindly !
The pizza has an awful taste , the tomato sauce was extras sour and the topping is very little , plus you’ll never get coupons at this horrible location . Go somewhere else please and Do Not Waste your money !!!!

Atmosphere: 1

Food: 1

Service: 1

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