Papa Johns Pizza
2571 John Milton Dr, Herndon
(703) 476-7272
Recent Reviews
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The most unique pizza experience. The pizza was delivered on the ground of the front door without calling/knocking/etc to say that it's delivered.
Cut unevenly too.
The actual pizza was actually good, but these 2 things made experience worse.
Atmosphere: 1
Food: 4
Service: 1
Wish I would've checked my order before getting home. Missed 2 sauces on my papa dillas and the wings which are pictured were a joke barely tossed with garlic Parmesan or bbq. Nice people not great quality food.
Atmosphere: 3
Food: 2
Service: 3
I ordered ny style got regula pizza. Dough tasted frozen and extra cheese was just minimal chese.
Atmosphere: 1
Food: 2
Service: 2
Had a terrible experience today. Made an online order that never moved along in tracker. Waited 30 minutes. Called store. No answer. Went to store. Lights on, door locked, no one inside, dough on counter. Other customer tried the door also. Went home. Tracker said my order is ready. Called store and no one answered. Called national customer service. Said they refunded my order and would do nothing else to help. Wasted time, gas and money and still no food. No one at papa johns cares.
Atmosphere: 1
Food: 2
Service: 1
Literally never on time. There’s always a wait and even when you get a notification that the order is ready it’s still not ready
Atmosphere: 1
Food: 1
Service: 1
Used to be reliable but pizzas are always way late now
I showed up when the app said it was ready (which already took longer than expected) but had to wait 15 mins additionally because the workers there had no idea what was going on neither did they attend
Atmosphere: 1
Food: 3
Service: 1
Papa Johns's Pizza is one of the chain stores with good quality for the price. Service is okay and customer service is acceptable. They have some coupons available, both in-store and online, but the in-store location doesn’t accept them—only online orders work with coupons. There’s no indoor seating, but there are a few tables and chairs outside. Overall, a good option for takeout or delivery.
Atmosphere: 3
Food: 4
Service: 4
The best Papa John’s pizza I’ve had was from this location the other day.
Atmosphere: 5
Food: 5
Service: 5
Very bad service wen I call the store
Restaurantji Recommends
Crapiest pizza ever received. Nasty uneven toppings, nasty looking under cooked pizza . They need zero stars. Totally garbage
Food: 1
Service: 1
Gave me food poisoning
Atmosphere: 1
Food: 1
Service: 1
I order the papa pairing for delivery. I waited 2 hours but nothing came. When I called the store they told me their delivery guy left it outside my door in 36 degree weather. I never got any notification that it had arrived. They gave me a refund but they wasted 2 hours of my time for nothing.
Pizza dough tasted like eating a frozen pizza. Something changed since last here. Cheese doled in small areas on pizza left large open areas of just tomato sauce. Where's the cheese?
Lastly, the meat toppings were very low quality and grisly.
Atmosphere: 3
Food: 2
Service: 5
This place should be closed.
Atmosphere: 1
Food: 1
Service: 1
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