Had a terrible experience today. Made an online order that never moved along in tracker. Waited 30 minutes. Called store. No answer. Went to store. Lights on, door locked, no one inside, dough on counter. Other customer tried the door also. Went home. Tracker said my order is ready. Called store and no one answered. Called national customer service. Said they refunded my order and would do nothing else to help. Wasted time, gas and money and still no food. No one at papa johns cares.
Atmosphere: 1
Food: 2
Service: 1
S C
Literally never on time. There’s always a wait and even when you get a notification that the order is ready it’s still not ready
Atmosphere: 1
Food: 1
Service: 1
Michael Gregory
Used to be reliable but pizzas are always way late now
Sam B
I showed up when the app said it was ready (which already took longer than expected) but had to wait 15 mins additionally because the workers there had no idea what was going on neither did they attend
Atmosphere: 1
Food: 3
Service: 1
Ali A
Papa Johns's Pizza is one of the chain stores with good quality for the price. Service is okay and customer service is acceptable. They have some coupons available, both in-store and online, but the in-store location doesn’t accept them—only online orders work with coupons. There’s no indoor seating, but there are a few tables and chairs outside. Overall, a good option for takeout or delivery.
Atmosphere: 3
Food: 4
Service: 4
Syed Qadir
The best Papa John’s pizza I’ve had was from this location the other day.
Atmosphere: 5
Food: 5
Service: 5
Mohamed Mohamed Ali
Very bad service wen I call the store
Washington Dulles Taxis Airport Shuttle
Crapiest pizza ever received. Nasty uneven toppings, nasty looking under cooked pizza . They need zero stars. Totally garbage
Food: 1
Service: 1
Lil Cakes
Gave me food poisoning
Atmosphere: 1
Food: 1
Service: 1
Margaret Gick
I order the papa pairing for delivery. I waited 2 hours but nothing came. When I called the store they told me their delivery guy left it outside my door in 36 degree weather. I never got any notification that it had arrived. They gave me a refund but they wasted 2 hours of my time for nothing.
Pizza dough tasted like eating a frozen pizza. Something changed since last here. Cheese doled in small areas on pizza left large open areas of just tomato sauce. Where's the cheese? Lastly, the meat toppings were very low quality and grisly.
Atmosphere: 3
Food: 2
Service: 5
Wonder Jackjack
This place should be closed.
Atmosphere: 1
Food: 1
Service: 1
Sai Vemula
One of the worst experiences. I requested extra sauce, but they forgot about it. They didn't even add the sauce properly or bake it properly.
Atmosphere: 1
Food: 1
Service: 1
Sai Ash
Worst pizza ever
Atmosphere: 1
Food: 1
Service: 1
Michelle H
I always forget how much I love Papa Johns' pizza. It's probably my favorite pizza ever if I'm being honest. We did pickup here recently and I absolutely love their truffle pizza. My bf ordered a pie for himself, and I ended up eating most of it I liked it so much. He got the Large, New York style truffle pizza with veggies and by golly is it goooooood. Hands down the best pizza I've had in awhile and if ever. I'm from NY/NJ so it takes a lot to say this.
Had a terrible experience today. Made an online order that never moved along in tracker. Waited 30 minutes. Called store. No answer. Went to store. Lights on, door locked, no one inside, dough on counter. Other customer tried the door also. Went home. Tracker said my order is ready. Called store and no one answered. Called national customer service. Said they refunded my order and would do nothing else to help. Wasted time, gas and money and still no food. No one at papa johns cares.
Atmosphere: 1
Food: 2
Service: 1
Literally never on time. There’s always a wait and even when you get a notification that the order is ready it’s still not ready
Atmosphere: 1
Food: 1
Service: 1
Used to be reliable but pizzas are always way late now
I showed up when the app said it was ready (which already took longer than expected) but had to wait 15 mins additionally because the workers there had no idea what was going on neither did they attend
Atmosphere: 1
Food: 3
Service: 1
Papa Johns's Pizza is one of the chain stores with good quality for the price. Service is okay and customer service is acceptable. They have some coupons available, both in-store and online, but the in-store location doesn’t accept them—only online orders work with coupons. There’s no indoor seating, but there are a few tables and chairs outside. Overall, a good option for takeout or delivery.
Atmosphere: 3
Food: 4
Service: 4
The best Papa John’s pizza I’ve had was from this location the other day.
Atmosphere: 5
Food: 5
Service: 5
Very bad service wen I call the store
Crapiest pizza ever received. Nasty uneven toppings, nasty looking under cooked pizza . They need zero stars. Totally garbage
Food: 1
Service: 1
Gave me food poisoning
Atmosphere: 1
Food: 1
Service: 1
I order the papa pairing for delivery. I waited 2 hours but nothing came. When I called the store they told me their delivery guy left it outside my door in 36 degree weather. I never got any notification that it had arrived. They gave me a refund but they wasted 2 hours of my time for nothing.
Restaurantji Recommends
Pizza dough tasted like eating a frozen pizza. Something changed since last here. Cheese doled in small areas on pizza left large open areas of just tomato sauce. Where's the cheese?
Lastly, the meat toppings were very low quality and grisly.
Atmosphere: 3
Food: 2
Service: 5
This place should be closed.
Atmosphere: 1
Food: 1
Service: 1
One of the worst experiences. I requested extra sauce, but they forgot about it. They didn't even add the sauce properly or bake it properly.
Atmosphere: 1
Food: 1
Service: 1
Worst pizza ever
Atmosphere: 1
Food: 1
Service: 1
I always forget how much I love Papa Johns' pizza.
It's probably my favorite pizza ever if I'm being honest.
We did pickup here recently and I absolutely love their truffle pizza. My bf ordered a pie for himself, and I ended up eating most of it I liked it so much. He got the Large, New York style truffle pizza with veggies and by golly is it goooooood. Hands down the best pizza I've had in awhile and if ever. I'm from NY/NJ so it takes a lot to say this.
Loading...