Wendy's
2160 Centreville Rd, Herndon
(703) 435-2603
Recent Reviews
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Great employees, great experience and the food was right on time. Store was very clean. Thanks
Atmosphere: 5
Food: 5
Service: 5
I know it’s Wendy’s but they don’t tell you it’s a charge for sauce until you ask for it or even ask me when I’m placing my order if I want any sauce…35cents per sauce
Ordered a honey butter chicken biscuit, I get home began to bite into it and it’s dry with no honey butter in sight. Disappointed.
Atmosphere: 1
Food: 1
Service: 1
By far the worst Wendy's I've ever been to. Owner doesn't care. Workers don't care.
I would avoid at all costs
Ordered sausage egg and cheese I got Sausage and cheese. Was charged for Sausage egg and cheese.
One of the worst Wendy’s i have ever tried. Disgusting cold food sitting on the shelves for days. Even when you ask for the replacement they refried and served again. Disgusting I wish I could give negative stars.
Atmosphere: 1
Food: 1
Service: 1
Service is always horrible at this location. Literally, I asked for no pickle They added pickle in my burger was soggy patties were cold. The lady taking orders is horrible and rude. They even had the chili sitting out. I added that picture too. I want my money back
I did a mobile order, they took forever to get me my food, They gave me a burger instead of my chicken sandwich, and when I called to get my refund they claimed I needed to go back to the store to get my mobile order refunded.
Tripple check your food
Atmosphere: 1
Food: 1
Service: 1
Very rude night workering women very rude behaviour on nov 2nd 2:43 am
Atmosphere: 1
Food: 1
Service: 1
I ordered online to pick up in the drive-thru and it was ONLY a 10 ct nugget, no meal or anything just plain old nuggets. We pulled up to the speaker and they said to come to the second window. When we pulled up they were so confused on to where the food/order was, we waited at the window for about 10 minutes where we could hear the manager yelling at the employees to hurry up. It was also that moment where she decided to tell us to park and wait the the order to come out. We parked where it said curbside pickup since there are no drive thru parking, mind you it was also raining and I had my 4 yr old with me. So we parked and waited for another 20 minutes and that’s when I decided to come inside and they had completely forgot about us. I had got my nuggets and asked to speak to the manager and all she said was my bad and that she didn’t know because the other manager didn’t tell her anything, so she threw the $1 coupon book in my bag like it was supposed to make me feel better?? That’s bad management on their end, also there was another car that parked next to us that also went through the drive thru and was asked to parked and also waited for a long time and decided to come inside as well since no was attending us. If the employees don’t want to come out in the rain, much less us And like I stated We go through the drive-through for convenience, but this was the worst service ever I’ve encountered. Overall skip this Wendy’s is you can, not worth the headache.
Atmosphere: 1
Service: 1
I can’t believe I’m actually writing a five-star review for Wendy’s — and yet, here we are. I just went through the drive-through at around 8:45 PM, and honestly, I’m still in shock at how hot my food was. Not “kind of warm” or “barely hanging on” hot — I mean fresh-off-the-grill, burn-your-fingers, melt-your-soul hot.
Normally, I avoid Wendy’s because the food tends to land somewhere between “lukewarm” and “questionably chilly.” But tonight? Totally different story. I was in Herndon, saw the Wendy’s was pretty empty, and figured I’d take a chance. I was literally the only person in the drive-through — and somehow, they delivered fast food perfection.
There’s nothing in the world better than hot fast food. It just hits different. And tonight, this Wendy’s didn’t just feed me — they made my night.
Food: 5
Service: 5
Restaurantji Recommends
Best fries, in my opinion. Also best deal on an inexpensive lunch. Our local Wendy's was always clean, but was recently renovated and is even better now.
Atmosphere: 4
Food: 4
Service: 4
Worse wendy’s for been to ever. Service was horrible, made we wait in line forever, guy at the counter was impatient and ignorant. And the my order was ignored. Would not advise eating here.
Atmosphere: 3
Food: 2
Service: 1
Very clean with some nice decorations. There were even some cute Halloween decorations. It felt like the staff took pride in their work. The food was... Well, Wendy's. But the establishment felt nicer than a typical Wendy's.
Atmosphere: 5
Food: 4
Service: 5
Ordered a coffee and was charged over a dollar extra to what was originally on the screen. This is not the first time they overcharge me, or did not honor a coupon. Please avoid.
Service: 1
lol they really are so stingy and rude
Atmosphere: 1
Food: 2
Service: 1
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