Baskin-Robbins

5113 Oaklawn Blvd, Hopewell
(804) 352-7968

Recent Reviews

Diane Leiter

I was hunting for hand-dip, ice cream, because I'm not a big fan of soft serve. Found this place and it was very handy. I only saw one mployee inside, but she was really nice and helpful. Not huge, but there's quite a bit of parking, and it's accessible to all

Atmosphere: 4

Food: 4

Service: 4

Joanna Bousquet

Friendly & quick service!

Kylee Vaughn

Amazing staff fast service great quality control. They also rotate their sherbet which is great to have a tangy flavor not just the sweet typical sherbet. The ice cream flavors are great to select from the sandwiches are also well made and presented as well as e donuts. It's great to have a nice selection when visting a Baskin and this one hits the mark!

Charles Gray

I would like an explanation of a 67% increase price for a triple scoop ice cream cup

Lisandra Sanchez

Does anyone knows when they will get their machine fixed? I been trying to purchase a Capuchino blast for past Month and every time go by they can’t make you a drink because of this broke machine.

Seth Roy

Awful service. Girl behind the counter could not be bothered to pay attention to anything we ordered and had to repeat ourselves several times. Probably because she had her air pods in on the phone. All the cones were stale and chewy and all the ice cream had a slimy texture. Even after asking several times to press the ice cream into the cone a bit so my kids wouldn't drop it she didn't listen and my kids dropped the ice cream. I'll never be back

Maranda Roy

Customer service was not the best. The lady had her headset on but also had her air pod in talking on the phone so she couldn’t hear anything I was saying. She put the ice cream right on top of the cone and it fell off before we could even leave the building. (She gave us a bowl for my son after that). Left and my second sons ice-cream fell right off all over the car. The cones were also very stale and our ice cream was slimey. It went right in the trash and we had to go to Dairy Queen next door because we were taking my son for ice cream for his birthday. Waste of money.

Mandy Johnson

I’d love to give five stars but the flavor I want is not here. I’m overall pleased with the sorbet but I wish there were more options

Catherine Mckaig

It was clean and nice. The young man wait ing on us was very courteous and friendly .

Kenneth Howard

Walked in to get some ice cream. Completely ignored!! Two women came in s minute later and immediately helped. Employee prepared their order and continued to take orders from window. After 5 minutes and no acknowledgement of my presence, I left!! Horrible service!!

Karl

Went here for the first time to grab some Ice Cream for my son and I.Pros: The environment was peaceful and clean. We were seen promptly by an associate who was very helpful. The ice cream itself was delicious and they did have waffle cones in stock (seems to be a common complaint).Cons: Unfortunately they were out of some flavors that I wanted (the ice creams in question looked a little messed up and melty). Also, what I can only assume was the manager/shift leader came out from the back in the middle of our interaction and verbally assualted our associate for something she said he had done. Very unprofessional, but our guy walked it off and stayed respectful and courteous to me and my son.

Lamont Ross427

Did not have any Waffle Cones in stock, Service could have been better. You can tell by the area that you are in when it comes to Services

Ashley Walker

Good coffee .. except they often make the error of putting granulated sugar in iced drinks .. the recipe calls for liquid sugar for cold beverages I love coffee but hate getting a mouthful of undissolved sugar lol work on that and you're golden !!

Vonettia Calloway

Vegan Ice Cream Anyone?! Baskin-Robbins For The Win Today! Strawberry Streusel Just Didn't Like The Wasp Inside The Store...

Steven Mueller

I don't know why they have such bad reviews. I was just traveling down the highway (Ohio to NC trip), and decided to pick up a milkshake here. Staff were so kind, store is incredibly clean, and ice cream was amazing. What more can you ask for? Thank you!

Load More