Bubbleology

Came here this morning got my normal vanilla milk tea with extra lychee boba, NO TAPIOCA! She give me that order with hardly no boba and all tapioca. and i thought it was just another baba so i would have give it a shot. no, pretty much the whole thing was filled with tapioca. Very disappointed. Bubbleology, if you see this i’d like my money back.

sign says it’s open but no one is there and the door is locked!!!

Polite workers and good customer service, I had a big order for a group and our drinks came out fast. Bubble fizz is delicious and so is Taro.

Violet and Sam were super nice and helpful!!! I was confused on what to get so i was giving them very little context and they found the perfect drink for me! i wanted to tip but they dont take tips so give them a extra little something what kind girls!

sierra & violet were so sweet and accommodating! stopped by for a little before a movie, the thai tea was good and the mocha was great too and not bitter.

Mango boba tea was good.
Nice setup, there are swings.
Teenager cashiers need some customer service training on greeting customers.

Went last week and the employees were so respectful & sweet!! I was new to this whole “Boba” thing, and they were so patient with me! The drinks were top notch, I could not get enough of their lychee drink, a must try!! Such a great experience and a wonderful atmosphere. 😍☺️

This afternoon I went in and it surprised me how nice the woman at the counter was. Definitely will come back!

I love the boba here and great customer service.

Customer service not up to par. Went inside today to enjoy some gelato after a hot day. The 3 employees inside didn’t greet us or even attend to us until after about 5 minutes of standing there staring at them. The employees instead were talking about their wages and how hot their cousin was the night before. Very unprofessional and in front of my little kids I would say was very inappropriate. To top it all off our order was wrong - maybe if they were paying attention to their customers that pay their wages we would have had a better experience. I hope they don’t treat other families this same way.

𝓔𝔁𝓬𝓮𝓵𝓮𝓷𝓽𝓮 👍👏😆 🫶😍😍😍😍😍😍😍😍😍🫰🫶💯𝓭𝓮𝓵𝓲𝓬𝓲𝓸𝓼𝓸

TLDR: Unauthentic "boba tea". One of the worst drink experiences I've had, which prompted me to write this review.

Against my better judgment of being open-minded, I should've known I was in for a bad experience when there were no Asian employees or customers (I'm Asian, and iykyk when it comes to authentic Asian food/drink).

Pros: Cashier was friendly. I was healthier as a result of throwing away the drink.
Cons; I ordered the most basic drink (plain Assam milk tea with boba) and they still got it wrong...very wrong. Milk tea was flavorless, watery, undersweetened, chalky liquid..a sorry excuse for milk tea. Boba was an acceptable texture but poorly integrated with the tea.

The employees have no clue how to mix drinks. The "mixing" was pouring of pre-concocted, flawed mix of low-quality ingredients. So when you start with crap, you get crap.

In sum, just don't come here for anything remotely related to boba tea, or a good drink experience in general. It's an insult to the boba tea franchise, as well as your taste buds.

Good selection, nice layout, and friendly service. In and out in 5 min.

Fresh boba with a relaxed vibe

Great bubble tea. Good amount of ice and not too sweet, unlike other places that add too much ice and sugar. Well priced and not much of a price difference between all the sizes, so next time I'll get the largest size. Unique menu with some flavors I've never heard of. I'll be back to try them all. Lots of indoor seating. Staff was friendly.