Jersey Mike's Subs

Slow services here if u hungry 🤤 and want eat fast 💨! Not here tho !

Atmosphere: 1

Food: 1

Service: 1

The sandwich was made very well

Atmosphere: 2

Food: 4

Service: 4

Clean place but they neglected to put proper toppings on my sammich.

Atmosphere: 5

Food: 4

Service: 3

I ordered catering from this location. The food was not prepared until 20 minutes after the pick-up time. Additionally, none of the assorted sandwiches, which included meat and veggie subs, were not labeled and the customer service was poor. I will not be back to this Jersey Mike's location for catering or personal subs.

Atmosphere: 1

Food: 1

Service: 1

Not sure why they even list a phone number. Called over 20 times...it just cuts you off repeatedly after 5 or so rings. Just needed to find out if anyone found my glasses. A question that would take 5 seconds!

Waited 30+ to get food. As a DoorDash driver this is particularly annoying. Lost multiple customer accounts. Do not go here!!

Atmosphere: 1

Food: 1

Service: 1

Walked in and got in line waited my turn. They asked me what I wanted. I told the guy and I said I’m also gonna want another sandwich and told him what I wanted and he misunderstood me so I said no I said this and he said with this, and I said no, I’m gonna make it different and when I said that he rolled his eyes at me. This is not the first time I’ve experienced that there I used to do the mobile order but I found it pointless because I would order it 30 minutes in advance and get there and have to wait another 15 minutes or longer for them to make it so I started just coming in and ordering it. After that happened today, I literally just said never mind and walked out. That’s it for me. There’s too many other places in the area.

Atmosphere: 1

Food: 3

Service: 1

Wes was awesome! So fast and efficient!

Atmosphere: 5

Food: 5

Service: 5

This location continually disappoints as they simply don’t even acknowledge mobile orders until you arrive. And they wait 5 minutes after you say something to start. I arrived at the exact time the app said to and noticed my order was the only ticket on the counter yet no one was working it. There were at least 5 employees working and all were focused on restocking or other tasks that didn’t entail making sandwiches.

This has happened the last three times i ordered on the app which is very disappointing and will likely find another location moving forward. I have two stars because at least the food was good.

Atmosphere: 3

Food: 5

Service: 2

Fantastic people and sandwiches

small establishment with quick service. Cannot go wrong with the #13 done Mike's Way

Atmosphere: 5

Food: 5

Service: 5

I just recently moved here from MD and the difference in that location to this one is absolute night and day. The Jersey Mikes I thought I knew does not exist here. I’ve been twice now and both times I’ve stood there for at least 5 minutes with no other customers in the establishment, and the staff didn’t even give me the time of day. The first time I just walked out because I was on a time crunch. Decided to give it another try and while I finally walked out with an order, the quality was less than desirable. The bread was stale, the lettuce was old and wilted, and my fiancées “bowl” wasn’t even halfway full. I’m really not one to leave reviews, especially negative ones, but you have been warned. This Jersey Mikes location needs a serious check.

And the gentleman covered in tattoos- How….how does this man have a customer facing job?

Atmosphere: 1

Food: 1

Service: 1

My husband has been to this location twice. The employees were very short with him and they charged him for the wrong size sub. (Charged regular instead of the mini). The sub was ok. He wanted to give them a second chance and ordered 10 minutes ahead of his lunch break. As he waited for his sub, the employees made walk-in orders BEFORE his sub (he asked for ASAP). He waited 30 minutes total for his food. As someone who loves JMs (and has even worked at one), this is disappointing. He doesn’t plan on going again, and I don’t plan on ever going.

Atmosphere: 3

Food: 3

Service: 1

Drink cooler filled with product. More items on the top. Using gloves purchased at Walgreens. Not food safe. My onions are on one half of the sub. I asked for light jalapeño and got about 12. Requested light honey mustard and it is falling out of the sub everywhere 😭 this location is NOT it. My sub isn’t even fully cut. The guy putting toppings on the sub couldn’t even differentiate the difference between the in store and online orders even when handed a ticket. I used to really prefer this location out of all the ones in the area but it has quickly become the one I will avoid from here on out. The best part of my visit was speaking with another customer. The staff was quiet and gave an awkward energy.

Atmosphere: 2

Food: 1

Service: 1

All of northern VA. Got ride of military discount. And won’t give a reason. Posted to all the social media.

Atmosphere: 3

Food: 3

Service: 3