Wendy's
531 E Nelson St, Lexington
(540) 463-5005
Recent Reviews
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So I went in for the first time in a few years, floors were sticky in the dining room, only a wet floor sign placed no one cleaned up the sticky. The drink station was covered in soda syrup, and then I got my food handed to me. I asked them to make sure it was, the young fella said yes, lady behind him said “no it was supposed to be another burger in there” so I got that sandwich and left. I got home less than 5 mins away and opened my bag with the chili, it started off bad…it was in a coffee cup. It had a sticker on it but it could have spilled in my car. The Chicken nuggets for my kids bags weren’t fully cooked. And the fries were the texture of leather I DO NOT RECOMMEND anyone go here until management changes. And as far as I know this manager at this location is the district manager and has been at Wendy’s for 30 years or so maybe it’s time for a career change.
Every time my wife and I come to this place it is always something going on here. Weather it is the employees arguing with each other or not getting what you ordered or the foods cold. It's always something. Today the wife and I tried it once again. We stood inside at the front counter literally leaning on the register waiting to place our order. We stood there for 15 minutes and just got completely ignored. Had the shift manager just staring at me like he had never seen a human being before. This place has gotten bad and it continues to get worse. Stay away!!!
Very fast
Chicken sandwich has changed. Used to be delicious and fries were bone cold.
Worst Wendy's we ever ate at. The rest rooms were disgusting. We did not get all of our order. When we did all of the hamburgers were cold. The soda machine wasn't working. When I told them they're soda machine was broken they simply said oh it's been broke. If I could give them negative stars I would.
Atmosphere: 1
Food: 1
Service: 1
And I went to other Wendy's, this one had a dirty bathroom and they gave me the drink hot, it didn't have ice.
🤦♀️
Atmosphere: 1
Food: 1
Chicken sandwich was peak
Atmosphere: 5
Food: 5
Service: 5
Diet drink machine not working for days but sold bad drinks anyway. Salad had bad lettuce
Atmosphere: 3
Food: 2
Service: 3
Thank you Wendy’s crew! A big shot out to Joey! He made me and my husband night! Thank you Joey for such excellent service!
Atmosphere: 5
Food: 5
Service: 5
The Lexington,VA Wendy’s Online Order is NOT available. Tried several times yesterday to put an order in and directs me to Raphine and will not bring up Lexington when I put in for new location Called restaurant and was told they have no over this and had no idea who can be contacted!
Food: 5
Service: 5
Recommended dishes: Hamburger
Restaurantji Recommends
Service was great, food was great. Drink machine was broken so all they had to offer was lemonade and that tasted good. Lots of fly's hanging around the coffee pot behind the counter. I mean 15 or more. How many were in areas I couldn't see?
Atmosphere: 5
Food: 5
Service: 5
Came through drive thru late 10/13 with a sizeable order. Staff was friendly and quick.
Atmosphere: 5
Food: 5
Service: 5
Tried ordering online and took literally 10 minutes for them to figure out we even had an order. Then took even longer to actually make it. They told several people to leave because they knew it would take a while to make a single order. Plus the outside doors were locked? They supposedly close at 12 and this all happened at 7-8pm. Don’t come here if your expecting FAST food
Atmosphere: 1
Service: 1
They tend to close down the lobby whenever they want. I can understand not being staffed, but at least make proper signage that the lobby is closed....last three days it's been closed when they are open
Was good for a while. Don't know what has changed but the last 2 times I purchased from them it has been a disappointment
This son of baconator had one piece of bacon.
Atmosphere: 1
Food: 1
Service: 3
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