What a joke. Showed up at 8:30, sat in drive through for 10 minutes (no other cars) to be told they only had 3 pieces of chicken left.. pitiful... Top notch management no doubt.
Atmosphere: 1
Food: 1
Service: 1
Toni Pate
Chicken often hard and pieces so small. I’ve had to return food often.
Food: 2
Service: 2
Recommended dishes: Chicken Pot Pie
Shane
I can’t eat at a place that clearly has a sewage problem. Gross KFC. Do better. 🤢🤮
wendy tyree
I don't know what happened over the year's but someone has lost the receipt ( the herbs and spices are non existing) And the smell I just can't go it no more. Why can't food be good like back in the 80s?
Atmosphere: 5
Food: 1
Service: 5
Abbey
The service was friendly and helpful! The food was hot and tasty! The restaurant was a little chilly!
Atmosphere: 4
Food: 5
Service: 5
Jeffrey Kidd
Great management. Goes above and beyond to please the masses.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie, Fried Chicken, Gravy
Mercy W
Thank you Shannon for going above and beyond costume services you are phenomenal employee and a person very polite and friendly I really love how you care to talk to me about the little issue I had with my order you got all fixed and I left very happy the way you handle costumer services it is very hard to say any or complain in the fast food Industry a lot employees are not nice now days but I really enjoy my experience at kfc please when you visit asked for Mrs Shannon for any issues you have she will help you and take care of you keep doing a great job Mrs shannon thank you very much
Atmosphere: 5
Food: 5
Service: 5
Charley X
I would give a negative 2 stars if I can. I ordered my food online and its said its ready to be picked up. I went in, the food is ready in a bag just behind the counter(they have pick up area, but somehow its not there). 3 people were working in there, but no one at the register. I stood there for a good 5 minutes and no one would come to the counter, then I started saying "excuse me" trying to get attention from the workers. They definitely heard me cause they actually all made eye contact with me, and yet they all ignored me completely. This guy walked by right Infront of me, I said excuse me to him trying to get his attention, but he can't careless. Finally someone walked out the kitchen area and I had to almost beg him to have someone just to hand me the order that's ready to be taken away. When I get home guess what, there is no sauce in it. How wonderful :D.
Atmosphere: 1
Food: 1
Service: 1
Christian Logwood
Service doesn't deserve a star and atmosphere doesn't affect drive through but the attitude of the workers at this location has cost the franchise 16 future customers in 1 shot,I will be buying my gas station quality chicken from a gas station from now on.
Food: 3
Nancy Peterson
I came in last Thursday to order a large amount of food to take to a group of people who were gathered because of a death in the family. Nicolas Collins waited on me. It was also at the same time the county turned off the water. So they were limited on what they could sell. He was extremely nice and professional in handling the restaurant during this time of restrictions. I was able to get everything I needed, but being limited to only 2 available sides. He apologized to me, but it was beyond his control. He is an excellent employee and very kind. He told me who his boss is (after I asked) so I could convey to him what a great employee he had in Nicolai. Grover I hope you see this! He praised you for being an awesome boss. Thanks Nicolai for your great service!
I've gone here multiple times this week and they keep not having food so I've had to go to other places I wish I could talk to the boss or something they don't even answer their phone here
Kita Webb
The service was fine the food not so much. Just left the drive through and got home. The chicken is over cooked in grease. The biscuits hard as a rock and coleslaw taste funny like it’s been sitting out
Atmosphere: 1
Food: 1
Service: 3
Jen Thomas-Littell
Timberlake is by far much better than Wards Rd.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 8 Piece Meal, Fried Chicken
Kristin
Ordered online, went inside to grab my order, took a sip of my drink then realized there were ants in it after I took the top off. The staff had poured the drink for me. Luckily since I ordered a clear soda, I saw them before I drank them. All that to say, I doubt cleanliness is a priority at the Timberlake location. I put in a review to KFC customer care to see if I could receive a refund, and they responded today saying they processed a refund, but are only giving me back exactly half of what I paid…lol what.
Food: 1
Service: 1
Ashmon layne
May be the worst chicken sandwich I ever had. Was cold no heat what's so ever and tasted old kinda made me feel sick like it's been seating out for a while and gave it to the first person to ask for chicken sandwich and the fries was disgusting and very greasy it was sooo bad very disappointing. I feel like someone did this out of spite at this point.
What a joke. Showed up at 8:30, sat in drive through for 10 minutes (no other cars) to be told they only had 3 pieces of chicken left.. pitiful... Top notch management no doubt.
Atmosphere: 1
Food: 1
Service: 1
Chicken often hard and pieces so small. I’ve had to return food often.
Food: 2
Service: 2
Recommended dishes: Chicken Pot Pie
I can’t eat at a place that clearly has a sewage problem. Gross KFC. Do better. 🤢🤮
I don't know what happened over the year's but someone has lost the receipt ( the herbs and spices are non existing) And the smell I just can't go it no more. Why can't food be good like back in the 80s?
Atmosphere: 5
Food: 1
Service: 5
The service was friendly and helpful! The food was hot and tasty! The restaurant was a little chilly!
Atmosphere: 4
Food: 5
Service: 5
Great management. Goes above and beyond to please the masses.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Pot Pie, Fried Chicken, Gravy
Thank you Shannon for going above and beyond costume services you are phenomenal employee and a person very polite and friendly I really love how you care to talk to me about the little issue I had with my order you got all fixed and I left very happy the way you handle costumer services it is very hard to say any or complain in the fast food Industry a lot employees are not nice now days but I really enjoy my experience at kfc please when you visit asked for Mrs Shannon for any issues you have she will help you and take care of you keep doing a great job Mrs shannon thank you very much
Atmosphere: 5
Food: 5
Service: 5
I would give a negative 2 stars if I can. I ordered my food online and its said its ready to be picked up. I went in, the food is ready in a bag just behind the counter(they have pick up area, but somehow its not there). 3 people were working in there, but no one at the register. I stood there for a good 5 minutes and no one would come to the counter, then I started saying "excuse me" trying to get attention from the workers. They definitely heard me cause they actually all made eye contact with me, and yet they all ignored me completely. This guy walked by right Infront of me, I said excuse me to him trying to get his attention, but he can't careless. Finally someone walked out the kitchen area and I had to almost beg him to have someone just to hand me the order that's ready to be taken away. When I get home guess what, there is no sauce in it. How wonderful :D.
Atmosphere: 1
Food: 1
Service: 1
Service doesn't deserve a star and atmosphere doesn't affect drive through but the attitude of the workers at this location has cost the franchise 16 future customers in 1 shot,I will be buying my gas station quality chicken from a gas station from now on.
Food: 3
I came in last Thursday to order a large amount of food to take to a group of people who were gathered because of a death in the family. Nicolas Collins waited on me. It was also at the same time the county turned off the water. So they were limited on what they could sell. He was extremely nice and professional in handling the restaurant during this time of restrictions. I was able to get everything I needed, but being limited to only 2 available sides. He apologized to me, but it was beyond his control. He is an excellent employee and very kind. He told me who his boss is (after I asked) so I could convey to him what a great employee he had in Nicolai. Grover I hope you see this! He praised you for being an awesome boss. Thanks Nicolai for your great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
I've gone here multiple times this week and they keep not having food so I've had to go to other places I wish I could talk to the boss or something they don't even answer their phone here
The service was fine the food not so much. Just left the drive through and got home. The chicken is over cooked in grease. The biscuits hard as a rock and coleslaw taste funny like it’s been sitting out
Atmosphere: 1
Food: 1
Service: 3
Timberlake is by far much better than Wards Rd.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 8 Piece Meal, Fried Chicken
Ordered online, went inside to grab my order, took a sip of my drink then realized there were ants in it after I took the top off. The staff had poured the drink for me. Luckily since I ordered a clear soda, I saw them before I drank them. All that to say, I doubt cleanliness is a priority at the Timberlake location.
I put in a review to KFC customer care to see if I could receive a refund, and they responded today saying they processed a refund, but are only giving me back exactly half of what I paid…lol what.
Food: 1
Service: 1
May be the worst chicken sandwich I ever had. Was cold no heat what's so ever and tasted old kinda made me feel sick like it's been seating out for a while and gave it to the first person to ask for chicken sandwich and the fries was disgusting and very greasy it was sooo bad very disappointing. I feel like someone did this out of spite at this point.
Food: 1
Loading...