I too have a negative experience to share about this Sam’s Club location; specifically the cafe.
I am also disabled just as the person was in the review last posted about this cafe location.
The lady working was extremely rude to me from the start.
I was stared at while I was confused.
When nothing was said I went to look to see if that also was my slice she was placing by me “that’s not yours!!” with all kinds of attitude and a scowl that words couldn’t describe.
This was after yelling at me from behind a customer at the register for my order.
I could not hear from that far away.
The cafe was not even busy..
I told my daughter that she must have really hated her job because I would swear it was something personal.
That’s when I learned that it was personal.
This worker has an issue with my other grown daughter apparently.
And now because she can not be professional at her job I will no longer be attending the cafe at this location.
I have half a mind to find a new place to buy my groceries.
I’m not dealing with that every week!
I spend over $400 weekly and I surely do not do it to be treated that way.
I left the store highly upset.
Ben Carlisle
A hot dog and drink for under $1.50? Count me
Atmosphere: 5
Food: 5
Service: 5
Julia Coggins
10/10 I love Sam's Club. Everything. It's a vibe.Kid-friendliness: Bring the whole family
Atmosphere: 5
Food: 5
Service: 5
Katherine P.
I received a delivery of flowers for Mother's Day that were horrible quality!! My adult children couldn't be with me so sent what they hoped to be a cheerful arrangement, the roses and carnations we're opened with petals falling off the roses, with no scent whatsoever but worst of all these jumbo Gerbera daisies were slimy and moldy and rotted off the stems placed in plastic straws. the whole bouquet was filled with moldy leaves at the center which sent me into an acute asthma attack! Even the Eucalyptus was moldy and little bugs came out. Love that my children cared but to Sam's floral, you have RUINED my holiday weekend. Buyer Beware!!! what a waste of money.
Russell V.
Don't like the two tier system, poor and rich card levels, the rich get to get in 2 hours earlier than the poor, when i'm out running around buying things, I can't buy it here, have to wait till ten, I like to do my shopping early without the crowds, at 10 it is already crowded. I started out with a business account, use to get in early, then they changed business people to the poorer class. An then you have to put up with the card nazi's at the door, never felt welcome there. Then there is the pickup fee no matter how much you buy, where other stores is free over $35 purchase. No wonder they are closing down sam's clubs around the country. They just don't understand customer service at all.
K G
I am leaving a review because the employee staffing the cafe counter today went above and beyond to check in the freezer for ingredients on an item we wished to order. We had a concern about an allergen and they were so kind to clarify that it was not present and prepared our soft pretzel without butter as requested. The snacks are so reasonable here and a nice treat while shopping at Sam’s in Lynchburg!
Michael James Fox
The lady at the Cafe was a complete b**** to my disabled wife. We both work in food service and know how difficult customers can be so we always treat service workers with respect but this lady was jumping down my wife's throat for no reason and being very short with her despite my wife just kindly ordering her food. If she was one of my employee's (I am a general manager of a fast food chain) this lady would be written up and no longer working the register. We will no longer be shopping at the Cafe at the Lynchburg VA location.
Gabe P.
This Sam's is definitely on the smaller side. While in Lynchburg, we came here to pick up a few items. It was pretty easy to get in and out of. I appreciate Sam's for purchasing certain items. Some items just don't make sense to get from here. I was pleased with this visit. I'm sure we will come here again to reload the next time we're in town.
Timothy Heaven-Lee Taylor
This store has .. well.. most practically EVERRYTHINGG a person would want foodwise to purchase when asking a bigger bulk fashion with a very good price‼️??I even saw a watch that was very interesting to me, who knows.. it may soon go on sale❣️
Samantha Carter
No one answers when you call the store. Protein shakes purchased yesterday are all spoiled.
We were visiting Lynchburg and about to head out when we noticed our tire was dead flat. We stopped by sams club to get the tire fixed and we had our two elderly small pups with us. They wouldn't let them stay in the car while they looked at the tire (which other sams clubs have allowed in a pinch) and then when I tried to take them inside on a leash Tasha wouldn't let me even go in to the tire dept to wait with them. They are service dogs and I have the credentials but of course not on me because none of this was expected. I would normally be fine outside except this morning it was in the teens with the wind chill!! They didn't seem to care. Tasha was kinda rude about the whole thing. I was so upset and the only nice person was Susan who was doing the carts. She talked to someone else and they finally allowed me in out of the freezing cold with the dogs but after quite a bit of an ordeal that didn't need to happen. Where's the compassion?! It's not like we planned on this and still brought our dogs, it was obviously an emergency stop. Would not recommend this place if you're looking for good customer service!
Be Ye Holy International Church
Delicious! Great prices! Friendly employees
Kellie Proffitt
So I am a woman with a disability and I have a dog that is completely registered to provide me a service. I am new to the Lynchburg area and I went to the sams Club yesterday in Lynchburg for the first time since moving here 2 weeks ago. I’m from Richmond va and I have never had an issue with my dog coming with me to my usual sams. As I walked in the door yesterday I was stopped by the lady at the door checking membership cards. She said my dog was not allowed and I told her
Trace Dejarnette Davis
Shout too all staff that was there yesterday you all y’all as amazing especially they lady was up front she might been service desk manager thank you all!!!
Kim C.
I have tried a number of pharmacies when I moved to Lynchburg. By far the Pharmacy Team at Sam's Club are the absolute best. They are always friendly, helpful and no matter what question I have they take the time to answer and make sure I understand. There have been times I have asked the same questions twice and they are still patient. I appreciate they follow the COVID guidelines, because that shows they care about me. I have never in over a year been disappointed by the service I receive by the Pharmacy Team.
I too have a negative experience to share about this Sam’s Club location; specifically the cafe. I am also disabled just as the person was in the review last posted about this cafe location. The lady working was extremely rude to me from the start. I was stared at while I was confused. When nothing was said I went to look to see if that also was my slice she was placing by me “that’s not yours!!” with all kinds of attitude and a scowl that words couldn’t describe. This was after yelling at me from behind a customer at the register for my order. I could not hear from that far away. The cafe was not even busy.. I told my daughter that she must have really hated her job because I would swear it was something personal. That’s when I learned that it was personal. This worker has an issue with my other grown daughter apparently. And now because she can not be professional at her job I will no longer be attending the cafe at this location. I have half a mind to find a new place to buy my groceries. I’m not dealing with that every week! I spend over $400 weekly and I surely do not do it to be treated that way. I left the store highly upset.
A hot dog and drink for under $1.50? Count me
Atmosphere: 5
Food: 5
Service: 5
10/10 I love Sam's Club. Everything. It's a vibe.Kid-friendliness: Bring the whole family
Atmosphere: 5
Food: 5
Service: 5
I received a delivery of flowers for Mother's Day that were horrible quality!! My adult children couldn't be with me so sent what they hoped to be a cheerful arrangement, the roses and carnations we're opened with petals falling off the roses, with no scent whatsoever but worst of all these jumbo Gerbera daisies were slimy and moldy and rotted off the stems placed in plastic straws. the whole bouquet was filled with moldy leaves at the center which sent me into an acute asthma attack! Even the Eucalyptus was moldy and little bugs came out. Love that my children cared but to Sam's floral, you have RUINED my holiday weekend. Buyer Beware!!! what a waste of money.
Don't like the two tier system, poor and rich card levels, the rich get to get in 2 hours earlier than the poor, when i'm out running around buying things, I can't buy it here, have to wait till ten, I like to do my shopping early without the crowds, at 10 it is already crowded. I started out with a business account, use to get in early, then they changed business people to the poorer class. An then you have to put up with the card nazi's at the door, never felt welcome there. Then there is the pickup fee no matter how much you buy, where other stores is free over $35 purchase. No wonder they are closing down sam's clubs around the country. They just don't understand customer service at all.
I am leaving a review because the employee staffing the cafe counter today went above and beyond to check in the freezer for ingredients on an item we wished to order. We had a concern about an allergen and they were so kind to clarify that it was not present and prepared our soft pretzel without butter as requested. The snacks are so reasonable here and a nice treat while shopping at Sam’s in Lynchburg!
The lady at the Cafe was a complete b**** to my disabled wife. We both work in food service and know how difficult customers can be so we always treat service workers with respect but this lady was jumping down my wife's throat for no reason and being very short with her despite my wife just kindly ordering her food. If she was one of my employee's (I am a general manager of a fast food chain) this lady would be written up and no longer working the register. We will no longer be shopping at the Cafe at the Lynchburg VA location.
This Sam's is definitely on the smaller side. While in Lynchburg, we came here to pick up a few items. It was pretty easy to get in and out of. I appreciate Sam's for purchasing certain items. Some items just don't make sense to get from here. I was pleased with this visit. I'm sure we will come here again to reload the next time we're in town.
This store has .. well.. most practically EVERRYTHINGG a person would want foodwise to purchase when asking a bigger bulk fashion with a very good price‼️??I even saw a watch that was very interesting to me, who knows.. it may soon go on sale❣️
No one answers when you call the store. Protein shakes purchased yesterday are all spoiled.
Restaurantji Recommends
We were visiting Lynchburg and about to head out when we noticed our tire was dead flat. We stopped by sams club to get the tire fixed and we had our two elderly small pups with us. They wouldn't let them stay in the car while they looked at the tire (which other sams clubs have allowed in a pinch) and then when I tried to take them inside on a leash Tasha wouldn't let me even go in to the tire dept to wait with them. They are service dogs and I have the credentials but of course not on me because none of this was expected. I would normally be fine outside except this morning it was in the teens with the wind chill!! They didn't seem to care. Tasha was kinda rude about the whole thing. I was so upset and the only nice person was Susan who was doing the carts. She talked to someone else and they finally allowed me in out of the freezing cold with the dogs but after quite a bit of an ordeal that didn't need to happen. Where's the compassion?! It's not like we planned on this and still brought our dogs, it was obviously an emergency stop. Would not recommend this place if you're looking for good customer service!
Delicious! Great prices! Friendly employees
So I am a woman with a disability and I have a dog that is completely registered to provide me a service. I am new to the Lynchburg area and I went to the sams Club yesterday in Lynchburg for the first time since moving here 2 weeks ago. I’m from Richmond va and I have never had an issue with my dog coming with me to my usual sams. As I walked in the door yesterday I was stopped by the lady at the door checking membership cards. She said my dog was not allowed and I told her
Shout too all staff that was there yesterday you all y’all as amazing especially they lady was up front she might been service desk manager thank you all!!!
I have tried a number of pharmacies when I moved to Lynchburg. By far the Pharmacy Team at Sam's Club are the absolute best. They are always friendly, helpful and no matter what question I have they take the time to answer and make sure I understand. There have been times I have asked the same questions twice and they are still patient. I appreciate they follow the COVID guidelines, because that shows they care about me. I have never in over a year been disappointed by the service I receive by the Pharmacy Team.