Passing driver from other state. Drive thru order Got a Cajun biscuit combo fries and Pepsi They where out of pepsi. The chicken was so thin and dry. The only good thing was the fries. Waist of time to go back.and ask for a refund
Sherry Cockman
Chicken biscuit was hard at 5am. No excuses for that
Dump Truck
Fish wasn't very good, I wanted bird Dawgs but they didn't have Carolina gold sauce
Craig Bagnell
The staff is awesome, we go once per month. They never let us down. Thank you very much.
Angel M.
Great chicken, keep it up. Thanks
Richard Sneed
Lobby was nasty. Every table. Condiments area tea area nasty dirty
Richard Parkes
Weird...the drive thru speaker was some kind of mechanical person. Food was good.
David Alfonso
Fast food spicy chicken. You decide.
Cynthia Rakes
I have been by there 3 times in the past month and they have not had the Bo chicken bites. They let me order and when I get to the window they tell me they don't have them they are frozen.
Cristy Dehart
I have had a couple bad experiences at this restaurant. I wait a month or two then try it again, it's just hit or miss. It would be nice to be met with a smile at the drive thru and to be thanked. My chicken sandwich doesn't look appetizing does it? I asked for extra mayo? Definitely didn't even get normal amount of mayo.
Recommended dishes: Cole Slaw, 2pc Leg & Thigh Combo
Nelson Nelson
Drive tru person was very polite
Katrina Martin
Good afternoon. I bought two wing dinners, for both my husband and I, from your Ridgeway, Virginia location. The food was absolutely horrible!!! My husband and I got sick and we still have diarrhea after eating the side of rice and chicken started vomiting! The chicken wings, on both orders, were extremely hard throughout as if old batter had been used. Upon removing the hard crust on the chicken wings, we saw that the meat was brown and black as if it was old or spoiled and cooked. Now we're not sure which got her sick but it was absolutely horrible!!! This is definitely not what we expected. We are truly disappointed. Terribly disappointed in Bojangles. I hope my we doesn't have food poisoning
Atmosphere: 1
Food: 1
Service: 1
Janice Clapsadl
Ordered 45 dollar chicken meal and 3 sides! The dirty rice was sticky,gummy,nasty! Never waste my money at bojangles in ridgeway and waited about 15 minutes ??????.I give no stars.name is Hannah, Il'm the Guest Experience Coordinator for the Bojangles in Ridgeway, VA. I wanted to thank you for reaching out to me regarding the experience you had with us back in March. I'm truly sorry to hear that you received cold food and experienced a long wait time. This is not the standard of service we aim to provide, and I can understand how disappointing this must have been. We strive for every customer's visit to be legendary and apologize for falling short of those expectations. If you would like to provide me with your mailing address, I would be more than happy to send you a gift card in the mail as an apology for your experience and to thank you for your feedback I would like to thank you for your patience and understanding on this matter. We genuinely appreciate your feedback as it helps us improve. We hope to have the opportunity.And this is what they sent me and I wrote back.just got a 25.00 gift card!! 1 spent 42 or 47 dollars and that's how you make it right??? l'm really dissatisfied with you ! That's not making it right! Making it right means me getting back what I spent! 25.00 dollars is nothing! I guess I need to go higher up! l'm really disappointed in Bojangles for not valuing there customers better than this!! SHAME ON YOU! PEOPLE WORK HARD FOR THERE MONEY!! UNSATISFIED CUSTOMER! I should get what I spent back! THAT'S WHAT IT MEANS WHEN YOU SAID YOU WOULD MAKE IT RIGHT AND YOU DIDNT!! I HAVE MESSAGES SAVED!
Passing driver from other state.
Drive thru order
Got a Cajun biscuit combo fries and Pepsi
They where out of pepsi. The chicken was so thin and dry. The only good thing was the fries. Waist of time to go back.and ask for a refund
Chicken biscuit was hard at 5am. No excuses for that
Fish wasn't very good, I wanted bird Dawgs but they didn't have Carolina gold sauce
The staff is awesome, we go once per month. They never let us down.
Thank you very much.
Great chicken, keep it up. Thanks
Lobby was nasty. Every table. Condiments area tea area nasty dirty
Weird...the drive thru speaker was some kind of mechanical person. Food was good.
Fast food spicy chicken. You decide.
I have been by there 3 times in the past month and they have not had the Bo chicken bites. They let me order and when I get to the window they tell me they don't have them they are frozen.
I have had a couple bad experiences at this restaurant. I wait a month or two then try it again, it's just hit or miss. It would be nice to be met with a smile at the drive thru and to be thanked. My chicken sandwich doesn't look appetizing does it? I asked for extra mayo? Definitely didn't even get normal amount of mayo.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
You can’t beat Bojangles. Their food is always fresh with great flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bo's Chicken Sandwich Combo, Southern Gravy Biscuit Combo, Bo Fries
Drive tru person was very polite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, 2pc Leg & Thigh Combo
Drive tru person was very polite
Good afternoon. I bought two wing dinners, for both my husband and I, from your Ridgeway, Virginia location. The food was absolutely horrible!!! My husband and I got sick and we still have diarrhea after eating the side of rice and chicken started vomiting! The chicken wings, on both orders, were extremely hard throughout as if old batter had been used. Upon removing the hard crust on the chicken wings, we saw that the meat was brown and black as if it was old or spoiled and cooked. Now we're not sure which got her sick but it was absolutely horrible!!! This is definitely not what we expected. We are truly disappointed. Terribly disappointed in Bojangles. I hope my we doesn't have food poisoning
Atmosphere: 1
Food: 1
Service: 1
Ordered 45 dollar chicken meal and 3 sides! The dirty rice was sticky,gummy,nasty! Never waste my money at bojangles in ridgeway and waited about 15 minutes ??????.I give no stars.name is Hannah, Il'm the Guest Experience Coordinator for the Bojangles in Ridgeway, VA. I wanted to thank you for reaching out to me regarding the experience you had with us back in March. I'm truly sorry to hear that you received cold food and experienced a long wait time. This is not the standard of service we aim to provide, and I can understand how disappointing this must have been. We strive for every customer's visit to be legendary and apologize for falling short of those
expectations.
If you would like to provide me with your mailing address, I would be more than happy to send you a gift card in the mail as an apology for your experience and to thank you for your feedback
I would like to thank you for your patience and understanding on this matter. We genuinely appreciate your feedback as it helps us improve. We hope to have the opportunity.And this is what they sent me and I wrote back.just got a 25.00 gift card!! 1 spent 42 or 47 dollars and that's how you make it right??? l'm really dissatisfied with you ! That's not making it right! Making it right means me getting back what I spent! 25.00 dollars is nothing! I guess I need to go higher up! l'm really disappointed in Bojangles for not valuing there customers better than this!! SHAME ON YOU! PEOPLE WORK HARD FOR THERE MONEY!! UNSATISFIED CUSTOMER! I should get what I spent back! THAT'S WHAT IT MEANS WHEN YOU SAID YOU WOULD MAKE IT RIGHT AND YOU DIDNT!! I HAVE MESSAGES SAVED!
Food: 1
Service: 1
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