Worst burger King, went in and ordered food and had to stand and wait 35 minutes for a hamburger. Customer service was horrible employees were talking to each other not the customers, on their phone, one guy had his hands down his pants and was making the food. Very very nasty will not be back
Richard English. Sr
Food was good
Atmosphere: 4
Food: 5
Service: 5
Terrance Rokosh
We were the only car in the drive thru at 8am. I guess we got the left overs. The hashrounds were cold and beyond crunchy. We ordered a coke and diet coke. We got two diet cokes. So disappointed. So over it.the price goes up and the quality goes down.
Atmosphere: 1
Food: 1
Service: 1
Mario Serrt
Nice service ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Whopper
louanne goldbox
Went in for spicy chicken sandwich after waiting 30 minutes I asked for my money back shouldn't take that long to cook chicken l will never go there
Atmosphere: 1
Food: 1
Service: 1
Leslie Knapp
Cheese was added to my impossible burger ?. Too far to go back. Usually great ?
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Impossible Whopper
fat daddy
If I could leave a zero and leave a comment I would I’ve waited over 20 minutes now and I’m still waiting. Don’t know if my food’s gonna be hot or cold, but they haven’t even started on my food. Can I say they need to To step up their game what is going on and I wasn’t the only one sitting here waiting on food but now I am still no one moving inside towards me with food can we do better?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Crispy Chicken Sandwich, Chicken Fries
Kathy Meyers
I stopped here dinner tonight my food was hot and delicious and the service was fast and friendly great job ., thanks.
Haley R Danner
Highly recommend driving that extra four minutes and going to the martinsville BK on Church rather than the one in Collinsville. The service was amazing. We are so used to the staff at the Collinsville location pushing the food out the window, no smile, no have a nice day, nothing. They are rather rude. We were super surprised that the martinsville location was the exact opposite. The two windows had two amazing men working them. They both smiled, asked how we were doing and told us to have a good night. Small things matter... I think people forget that. ❤️ ? ? Will be driving a few extra minutes for the small things.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich
Hank Turner
Basic at best. Order was complete service was slow.
I visited the Martinsville VA Burger King on Thursday, 1/11 and the customer service was impeccable. The young gentleman working at the drive thru was very courteous and thorough. The food was also hot and delicious! Good customer service is hard to come by these days, but my recent trip to BK will keep me going back. ?Vegetarian options: The Impossible Whopper
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper
Anthony Robertson
So come here today on 12/30/23 at 7pm the drive through is all the way around the building to where you have to drive in the exit (the wrong way) and they have closed the inside to where you have to wait in the long drive through and when I asked way the inside was closed was told that I could go somewhere
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
Jeanna
If I could give this place zero stars I definitely would!!! Every employee I have had an interaction with was rude and snippy. I actually watched a girl behind the counter(after telling not asking me to hold on twice) drop a roll of labels onto the floor a few times, not wash her hands and touch the wrapped food and food bags. The Sanitation folks need to come in and soon!! Yuck !
Atmosphere: 1
Food: 2
Service: 1
Melissa Adams
Don't waste your time or money. Been here twice both times was bad. Sit in line over 20 mins then get the wrong order. I refuse to go
Atmosphere: 1
Food: 1
Service: 1
Eddie Betterton
People were very rude and food was not fresh and not prepared
Worst burger King, went in and ordered food and had to stand and wait 35 minutes for a hamburger. Customer service was horrible employees were talking to each other not the customers, on their phone, one guy had his hands down his pants and was making the food. Very very nasty will not be back
Food was good
Atmosphere: 4
Food: 5
Service: 5
We were the only car in the drive thru at 8am. I guess we got the left overs. The hashrounds were cold and beyond crunchy. We ordered a coke and diet coke. We got two diet cokes. So disappointed. So over it.the price goes up and the quality goes down.
Atmosphere: 1
Food: 1
Service: 1
Nice service ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Whopper
Went in for spicy chicken sandwich after waiting 30 minutes I asked for my money back shouldn't take that long to cook chicken l will never go there
Atmosphere: 1
Food: 1
Service: 1
Cheese was added to my impossible burger ?. Too far to go back. Usually great ?
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Impossible Whopper
If I could leave a zero and leave a comment I would I’ve waited over 20 minutes now and I’m still waiting. Don’t know if my food’s gonna be hot or cold, but they haven’t even started on my food. Can I say they need to To step up their game what is going on and I wasn’t the only one sitting here waiting on food but now I am still no one moving inside towards me with food can we do better?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Crispy Chicken Sandwich, Chicken Fries
I stopped here dinner tonight my food was hot and delicious and the service was fast and friendly great job ., thanks.
Highly recommend driving that extra four minutes and going to the martinsville BK on Church rather than the one in Collinsville. The service was amazing. We are so used to the staff at the Collinsville location pushing the food out the window, no smile, no have a nice day, nothing. They are rather rude. We were super surprised that the martinsville location was the exact opposite. The two windows had two amazing men working them. They both smiled, asked how we were doing and told us to have a good night. Small things matter... I think people forget that. ❤️ ? ? Will be driving a few extra minutes for the small things.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich
Basic at best. Order was complete service was slow.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
I visited the Martinsville VA Burger King on Thursday, 1/11 and the customer service was impeccable. The young gentleman working at the drive thru was very courteous and thorough. The food was also hot and delicious! Good customer service is hard to come by these days, but my recent trip to BK will keep me going back. ?Vegetarian options: The Impossible Whopper
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Whopper
So come here today on 12/30/23 at 7pm the drive through is all the way around the building to where you have to drive in the exit (the wrong way) and they have closed the inside to where you have to wait in the long drive through and when I asked way the inside was closed was told that I could go somewhere
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
If I could give this place zero stars I definitely would!!! Every employee I have had an interaction with was rude and snippy. I actually watched a girl behind the counter(after telling not asking me to hold on twice) drop a roll of labels onto the floor a few times, not wash her hands and touch the wrapped food and food bags. The Sanitation folks need to come in and soon!! Yuck !
Atmosphere: 1
Food: 2
Service: 1
Don't waste your time or money. Been here twice both times was bad. Sit in line over 20 mins then get the wrong order. I refuse to go
Atmosphere: 1
Food: 1
Service: 1
People were very rude and food was not fresh and not prepared
Food: 1
Service: 1