Wendy's

139 Factory Outlet Dr, Max Meadows
(276) 637-4231

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Recent Reviews

Not sure their circumstances(understaffed,etc) so take this for what you will. Put in a online order from the parking lot, and pulled right into the drive thru(no one in line) and then waited at the window for 5-10 minutes, still no one else in line or at the speaker, so we assumed the food would be fresh. Wrong. Burgers were not fresh, not hot, buns were slightly stale, and one burger was made incorrectly. 2 of the 4 piece nuggets only had 3 pieces, and all orders of fries were...
We got a mobile order and had to wait at least 15 min for it. But worse were the poor people waiting to get there order taken. No one came to the counter to take there order for over 15 min!! I think that is poor customer service. Someone could have come up and said that they would be with them in a minute, but that didn't happen.
It was extremely busy but the team was very impressive ! They was friendly and kind and helpful they kept it light hearted true hospitality the cashier guy was so positive to the team and handled the people so well that he was cashing out ! Best I've ever seen anywhere thank u so much for the experience !

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