Cinnabon
                                1961 Chain Bridge Rd #7949La, McLean
                                 (703) 356-1400
                            
Recent Reviews
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The guy at the counter was unbelievably lazy. I asked for the 6-cinnamon-pack and clearly told him I wanted one from the fresh trays that had just come out and were still hot, because I’d like to have one right away. He flat-out refused to pack those and kept pointing me to the pre-packed ones. When I insisted on getting the fresh buns, he deliberately rang them up at the individual price instead of the pack-of-6 deal. Absolutely pathetic customer service
I had a coupon rewards on my phone and it was clearly visible. The store manager gave me a nasty attitude and kept saying my coupon didn’t work when it was legit through their app.
Service: 1
Got my order super fast and it was DELICIOUS and fresh
Atmosphere: 5
Food: 5
Service: 5
Wonderful cinnamon buns
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Cinnabon Classic Rolls
Rosy she is very nice .
Atmosphere: 5
Food: 5
Service: 5
Got there at 8:50 and was told they were closed. Their supposed to be closed at 9pm
The staffs were so rude. The tall and skinny women, probably from
Mexico. She was so rude to me and my husband. Girls learn to behave good with customer. Will never suggest this place to others
Atmosphere: 1
Food: 1
Service: 1
Great cinnabons!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Classic Cinnamon Roll, Cinnabon Classic Rolls
I advise you not to leave without trying a perfect taste. ?
Cinnabon is always great to visit no matter where I am, and this location is no exception.
I ordered a classic roll ($6.14 after tax). They provide a knife and fork, so don’t worry about getting your fingers sticky.
The roll tasted fresh and sugary. Enough said.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Classic Cinnamon Roll
Restaurantji Recommends
Do not swipe your gift cards! On three separate visits, they double charged me. What happens is they tell you to swipe, says it doesn’t work, then they manually enter your gift card number and it’s fine. I noticed the first two times when I noticed my gift card balance was lower than expected so I checked online for the specific transactions and sure enough, they charged me twice for every visit. I complained via the Cinnabon website and heard back directly from the owner who explained they were working on upgrading their system and made it right by giving me a gift card back. However, I went again today and my son swiped the gift card. Well, of course it didn’t work and they manually entered my gift card number to inform me there wasn’t enough to cover the cost. Luckily I had the receipt from my previous visit to prove how much was on the card. After a direct call to the owner (from my previous experience), he said it was fine so I didn’t have to pay the additional difference; however, my gift card which should’ve had $1.59 left was completely depleted. Their Cinnabons are OK and we go to the mall often for take out which is why we kept going back, but I don’t plan to go back anytime soon and will never get a Cinnabon gift card again.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Classic Cinnamon Roll
Great but needs more white cream.
Dietary restrictions: nightmare for lactose intolerant people
Kid-friendliness: yes!
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Classic Cinnamon Roll
Great but needs more white cream.
Rosy she is very
Atmosphere: 5
Food: 5
Service: 5
Rosy she provides good service
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