Chicken Salad Chick

Cutesy and demure establishment with friendly staff, good food, quick service, and clean surfaces. We're in a neighboring county and come to Mechanicsville to shop. This will be a new favorite we keep in the rotation. Wish I tried it sooner.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Loaded Potato Soup, Olivia's Old South Chicken Salad

The chicken pompano soup is exceptional!

Atmosphere: 5

Food: 4

Service: 5

Dietary restrictions: Some gluten free options are available.

Atmosphere: 5

Food: 5

Service: 5

Casual atmosphere with a confusing menu. If you know nothing about this place as I did you'll find yourself standing there trying to figure out what to order. They have several different styles of chicken salad and tuna salad. I feel that I would have to visit this place several times to truly understand what to order but I'm just not a huge fan of cold salads. They don't offer fries or other fried foods either. It's basically a cold salad sandwich shop served several different ways with chips or soup/ salad.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Chicken Salad blt

Very good chicken salad sandwiches.

Always soooo good and everyone has a smile on their faces

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Broccoli Salad

Fabulous Delicious.

Atmosphere: 5

Food: 5

Service: 5

Lacks non-dairy sides. No option to have cheese removed. Served me rotten fruit. It was the only non-dairy option other than a 0.50$ bag of chips. Paid 13$ for a single scoop and an iced tea. Bad deal.

Dietary restrictions: Zero accommodation for diet restrictions.

Atmosphere: 1

Food: 2

Service: 5

I regularly visit for the grape salad, cookies, and a pickle, and I've consistently experienced good service at the register. I frequent this location 2-3 times a week, both through the drive-thru and in-store. Lately, I've noticed that the grape salad has been less saucy, so I started requesting extra sauce, which was always accommodated until today.

When I asked for extra sauce today, the cashier relayed the request to the kitchen. However, I was told that the sauce couldn't be added because it was premade. When I asked the cashier to check with the manager, Tamisha, she initially avoided the request by stepping back behind the person in the kitchen so I wouldn’t no longer see her and then cited “ I have to do finance stuff in the office” as a reason for not assisting. This was particularly disappointing since I had received extra sauce from her just last week.

As an Executive Director, I understand the importance of providing exceptional service, regardless of the circumstances. If Tamisha's behavior is indicative of the level of service expected at this establishment, it falls significantly short of the standards I value. Providing good customer service requires a commitment to going the extra mile, and I expect that as a customer.

It is disheartening to see such a lack of professionalism and kindness. If Tamisha is dissatisfied with her job or compensation, I would encourage her to seek opportunities that align better with her expectations. My experience today was notably negative, and I hope it serves as a reminder of the importance of maintaining high standards in customer service. Once again, the young lady at the front counter provided exceptional customer service, I apologize for not cathing her name.

This review is not about the extra sauce but rather the behavior displayed in response to a simple request.

Recommended dishes: Seasonal Dessert

I indulge 1-3x a month since they opened. Just want to respect this place for being one of the few giving reasonable portions of great food for very fair prices. As of this writing.

Atmosphere: 5

Food: 5

Service: 5

Fancy Nancy was delicious! The broccoli salad was amazing as well!

Food: 5

Recommended dishes: Broccoli Salad

Ordered the salad with a scoop of chicken salad. Was pretty disappointed. The lettuce was brown, tomatoes were old and mushy (they were even wrinkly from age). the size of the salad was small. All said for $12 I expected fresh produce and a little more bulk.

Food: 3

Service: 4

Staff were really nice. Noticed we were new and offered to explain the menu. Both of our meals were delicious & fresh. The restaurant was decorated in a fun, whimsical way. I wish we had them where I live!

Atmosphere: 5

Food: 5

Service: 5

Best chicken salad

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Salad on Croissant Sandwich

First time here. Wow! Live this place. Service is outstanding with food to match. I went back again the next day and it was the same. I highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup, Broccoli Salad, Flower Cookie, Chicken Salad on Croissant Sandwich, Loaded Potato Soup