Hit or miss. Foods good sometimes other times you get old food or soggy buns. Recently after 8pm no one answers the drive thru
Crystal Allen - Davis
Went inside to get something for my momma fresh fries n a McChicken
G. Hawley
Went through drive-through and ordered a bacon, egg, and cheese mcgriddle. It was cold, not amused, usually they do okay
Shah L
I passed through on a Friday morning and ordered a sausage egg McMuffin. Clean restroom. Lots of smiles and hot food!
Anthony Smith
Too bad we can't give 0 star reviews! Once again, a simple order messed up by employees who just don't care. I paid $15.02 for a combo with a large fry, a small fry, and a plain cheeseburger. I realized I only received 1 medium fry when I got home. I had just returned from a two-hour round trip having take keys to my girlfriend because she had lost hers. I didn't feel like schlepping back to the restaurant, and of course nobody answers the frigging phone when you call. Save your money, or go somewhere else! I know better than to patronize this place, but it was late, and I hadn't eaten since lunch, thanks to the rushed trip to deliver keys. It's sad that orders pop up on the screen for verification purposes, but something as easy as verifying the correct items go in the correct bag and out to the correct vehicle are consistently too difficult for this location. Fool me once, shame on you..Fool me twice, shame on me. I won't go back. I almost went to the Wendy's in the same shopping center, but made my decision based on the fries. Joke's on me; the fries SUCKED and I didn't get what I paid for. Hopefully I will be able to successfully dispute the charge, as I did not get what I paid for. Again, save your time and money. Steer clear of McDonald's at 7059 Mechanicsville Tnpk, 23111!
Anthony Smith
Too bad we can't give 0 star reviews! Once again, a simple order messed up by employees who just don't care. I paid $15.02 for a combo with a large fry, a small fry, and a plain cheeseburger. I realized I only received 1 medium fry when I got home. I had just returned from a two-hour round trip having take keys to my girlfriend because she had lost hers. I didn't feel like schlepping back to the restaurant, and of course nobody answers the frigging phone when you call. Save your money, or go somewhere else! I know better than to patronize this place, but it was late, and I hadn't eaten since lunch, thanks to the rushed trip to deliver keys. It's sad that orders pop up on the screen for verification purposes, but something as easy as verifying the correct items go in the correct bag and out to the correct vehicle are consistently too difficult for this location. Fool me once, shame on you..Fool me twice, shame on me. I won't go back. I almost went to the Wendy's in the same shopping center, but made my decision based on the fries. Joke's on me; the fries SUCKED and I didn't get what I paid for. Hopefully I will be able to successfully dispute the charge, as I did not get what I paid for. Again, save your time and money. Steer clear of McDonald's at 7059 Mechanicsville Tnpk, 23111!
Terry O
In drive thru they frequently make you drive around and park and wait. They do this so that the stats show quick service in the drive thru. A couple of the employees are great, some not so much. It's the luck of the draw. They are quite stingy on toppings and if you don't ask for mayo, catsup, napkins, salt etc. don't trust they will be in your bag.
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chicken Mcnuggets, French Fries
Emma K
The employees were very.. rude and disrespectful. They gave us the wrong order. Then proceeded to be rude to us when we asked for are actual order
Kid-friendliness: None
Atmosphere: 1
Food: 4
Service: 1
Lyra Sunga
Ordered 6 piece chicken nuggets, received pickles
Tarence Braxton
Everything was quick, quiet & organized.i was in & out of there asap just like I like it. Oh and the food was hot🔥 & fresh😁😁😁
Vegetarian options: Not sure...I think they have salads.i remember there pretty good
Kid-friendliness: Kinda I wouldn't advise having a family outing.quick meal...
Wheelchair accessibility: Very accessible,ramp right up front and close.on two sides two 👍🏾
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Cheeseburger, French Fries, Quarter Pounder with Cheese
If it wasn't for my son wanting a happy meal, I wouldn't waste my time at this place...horrible!!!
Atmosphere: 3
Food: 2
Service: 1
David Braley
Got 2 Mcgriddles and they were both burnt and tough. Has browns were floppy and not crispy like usual. Frappe and macchiato was good though.
Atmosphere: 3
Food: 1
Service: 3
Robert Norton
I got a mocha frappe and chicken nuggets. The service was great.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Big Mac, Double Cheeseburger, Cheeseburger, Chicken Mcnuggets, French Fries, Quarter Pounder with Cheese
Braden Goddard
It feels odd giving a McDonald's 5 stars. But the service is really good and nice. They also have a small kids play area.
Kid-friendliness: Small kids play area.
Atmosphere: 5
Food: 3
Service: 5
Hannah Clark
This is probably the worst McDonald's I've been too. After placing a breakfast mobile order at 10am I sat in the drive thru for over 45 minutes boxed in by cars, so I couldn't even park and walk in if I wanted. Once we finally reached the pay here window I was told by the very rude lady with chin hairs working the window that our order had been canceled because we didn't move through the line fast enough and that breakfast ended at 10:30. We explained that we placed it at 10am and been waiting in line, and also that the money has been taken from my partners account, and that we weren't comfortable leaving without either a refund, the food we paid and waited 45 minutes for, or at least a receipt to dispute the issue with the bank. The lady then tried to convince us to reorder and pay again, which we expressed we weren't doing. The lady in the drive through window, with the chin hairs, then began screaming to I guess her coworkers in the bank that she needed a manager and that we were screaming at her. None of which took place we were just trying to get the issue solved. We then pulled to the front and spoke with two nice young men that got our problem resolved. Your customers shouldn't be inconvenienced or penilized because the lady working the drive through cannot move customers through the line in a timely fashion. 45 minutes waiting in line is ridiculous just to still have to go inside and wait even longer to get food, especially when you have to get to work. Anyways for what it's worth the food was really good and thankfully not cold. The managers there are excellent.
Hit or miss. Foods good sometimes other times you get old food or soggy buns. Recently after 8pm no one answers the drive thru
Went inside to get something for my momma fresh fries n a McChicken
Went through drive-through and ordered a bacon, egg, and cheese mcgriddle. It was cold, not amused, usually they do okay
I passed through on a Friday morning and ordered a sausage egg McMuffin. Clean restroom. Lots of smiles and hot food!
Too bad we can't give 0 star reviews! Once again, a simple order messed up by employees who just don't care. I paid $15.02 for a combo with a large fry, a small fry, and a plain cheeseburger. I realized I only received 1 medium fry when I got home. I had just returned from a two-hour round trip having take keys to my girlfriend because she had lost hers. I didn't feel like schlepping back to the restaurant, and of course nobody answers the frigging phone when you call. Save your money, or go somewhere else! I know better than to patronize this place, but it was late, and I hadn't eaten since lunch, thanks to the rushed trip to deliver keys. It's sad that orders pop up on the screen for verification purposes, but something as easy as verifying the correct items go in the correct bag and out to the correct vehicle are consistently too difficult for this location. Fool me once, shame on you..Fool me twice, shame on me. I won't go back. I almost went to the Wendy's in the same shopping center, but made my decision based on the fries. Joke's on me; the fries SUCKED and I didn't get what I paid for. Hopefully I will be able to successfully dispute the charge, as I did not get what I paid for. Again, save your time and money. Steer clear of McDonald's at 7059 Mechanicsville Tnpk, 23111!
Too bad we can't give 0 star reviews! Once again, a simple order messed up by employees who just don't care. I paid $15.02 for a combo with a large fry, a small fry, and a plain cheeseburger. I realized I only received 1 medium fry when I got home. I had just returned from a two-hour round trip having take keys to my girlfriend because she had lost hers. I didn't feel like schlepping back to the restaurant, and of course nobody answers the frigging phone when you call. Save your money, or go somewhere else! I know better than to patronize this place, but it was late, and I hadn't eaten since lunch, thanks to the rushed trip to deliver keys. It's sad that orders pop up on the screen for verification purposes, but something as easy as verifying the correct items go in the correct bag and out to the correct vehicle are consistently too difficult for this location. Fool me once, shame on you..Fool me twice, shame on me. I won't go back. I almost went to the Wendy's in the same shopping center, but made my decision based on the fries. Joke's on me; the fries SUCKED and I didn't get what I paid for. Hopefully I will be able to successfully dispute the charge, as I did not get what I paid for. Again, save your time and money. Steer clear of McDonald's at 7059 Mechanicsville Tnpk, 23111!
In drive thru they frequently make you drive around and park and wait. They do this so that the stats show quick service in the drive thru. A couple of the employees are great, some not so much. It's the luck of the draw. They are quite stingy on toppings and if you don't ask for mayo, catsup, napkins, salt etc. don't trust they will be in your bag.
Wheelchair accessibility: Yes
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Chicken Mcnuggets, French Fries
The employees were very.. rude and disrespectful. They gave us the wrong order. Then proceeded to be rude to us when we asked for are actual order
Kid-friendliness: None
Atmosphere: 1
Food: 4
Service: 1
Ordered 6 piece chicken nuggets, received pickles
Everything was quick, quiet & organized.i was in & out of there asap just like I like it. Oh and the food was hot🔥 & fresh😁😁😁
Vegetarian options: Not sure...I think they have salads.i remember there pretty good
Kid-friendliness: Kinda I wouldn't advise having a family outing.quick meal...
Wheelchair accessibility: Very accessible,ramp right up front and close.on two sides two 👍🏾
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Cheeseburger, Cheeseburger, French Fries, Quarter Pounder with Cheese
Restaurantji Recommends
If it wasn't for my son wanting a happy meal, I wouldn't waste my time at this place...horrible!!!
Atmosphere: 3
Food: 2
Service: 1
Got 2 Mcgriddles and they were both burnt and tough. Has browns were floppy and not crispy like usual. Frappe and macchiato was good though.
Atmosphere: 3
Food: 1
Service: 3
I got a mocha frappe and chicken nuggets. The service was great.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Big Mac, Double Cheeseburger, Cheeseburger, Chicken Mcnuggets, French Fries, Quarter Pounder with Cheese
It feels odd giving a McDonald's 5 stars. But the service is really good and nice. They also have a small kids play area.
Kid-friendliness: Small kids play area.
Atmosphere: 5
Food: 3
Service: 5
This is probably the worst McDonald's I've been too. After placing a breakfast mobile order at 10am I sat in the drive thru for over 45 minutes boxed in by cars, so I couldn't even park and walk in if I wanted. Once we finally reached the pay here window I was told by the very rude lady with chin hairs working the window that our order had been canceled because we didn't move through the line fast enough and that breakfast ended at 10:30. We explained that we placed it at 10am and been waiting in line, and also that the money has been taken from my partners account, and that we weren't comfortable leaving without either a refund, the food we paid and waited 45 minutes for, or at least a receipt to dispute the issue with the bank. The lady then tried to convince us to reorder and pay again, which we expressed we weren't doing. The lady in the drive through window, with the chin hairs, then began screaming to I guess her coworkers in the bank that she needed a manager and that we were screaming at her. None of which took place we were just trying to get the issue solved. We then pulled to the front and spoke with two nice young men that got our problem resolved. Your customers shouldn't be inconvenienced or penilized because the lady working the drive through cannot move customers through the line in a timely fashion. 45 minutes waiting in line is ridiculous just to still have to go inside and wait even longer to get food, especially when you have to get to work. Anyways for what it's worth the food was really good and thankfully not cold. The managers there are excellent.
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