The staff was nice, and the food was delicious.Kid-friendliness: They satisfy all of a kids senses. They’re delicious, hot, and the desserts are delicious for the kid and the kid at heart.
Ordered delivery. The delivery guy just tossed the pizza on my front porch. Looked outside to find it half cold and it was the wrong pizza. Called to have the order corrected and the delivery guy brought the other one back and tosses it on the front porch as well. Said he knocked on the door, but he didn't. My daughter just so happened to be by the door. Called them back and they could do no refund. Too many pizza places with good service in Mechanicsville to deal with that. Will not be doing business with them again.
Service: 1
James Russell
They cancel orders without giving knowledge to their customers, They don't use their own delivery service but Door dash instead so they cant be at fault for cancellation??? Where did the responsibility go? This is crazy how no one can take fault anymore. I'm done with this particular store. Take better care of your loyal customers or get out of customer service position.
Atmosphere: 1
Food: 1
Service: 1
ChaRhonda Strother
Placed my order thru the app. It was hot, ready, & correct when I picked up. No complaints here!!
Oven fresh; great taste; just baked the way I wanted it to be!Vegetarian options: Good.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Veggie Lovers Pizza
Letha Marshall
My delivery driver Tina was awesome!! Pizza came so fast!! The order was correct and she was super friendly!
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Daina Holmes
Pizza was extremely dry! Absolutely no sauce on it at all!Wheelchair accessibility: There was a ramp available.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Pepperoni Pizza
Donna Diane
Inconsistent quality. My pizza could be perfect, or a complete mess.
Rod Spradlin
Looks like you have a new chef with no training
My wife receipt says, pepperoni mushroom and onion
Good luck finding an onion and there are some slices. I have no mushrooms and other spices that have one piece of pepperoni.
And apparently they thought extra sauce meant no sauce.
The staff was nice, and the food was delicious.Kid-friendliness: They satisfy all of a kids senses. They’re delicious, hot, and the desserts are delicious for the kid and the kid at heart.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Sides, Breaded Boneless Wings, Traditional Wings, Cheese Sticks, Backyard BBQ Chicken Pizza, Oven-Baked Cheesy Alfredo Pasta, Breadsticks, Cinnabon Mini Rolls, Cinnamon Sticks
The food was hot and delicious.
Atmosphere: 5
Food: 5
Service: 5
Ordered delivery. The delivery guy just tossed the pizza on my front porch. Looked outside to find it half cold and it was the wrong pizza. Called to have the order corrected and the delivery guy brought the other one back and tosses it on the front porch as well. Said he knocked on the door, but he didn't. My daughter just so happened to be by the door. Called them back and they could do no refund. Too many pizza places with good service in Mechanicsville to deal with that. Will not be doing business with them again.
Service: 1
They cancel orders without giving knowledge to their customers, They don't use their own delivery service but Door dash instead so they cant be at fault for cancellation??? Where did the responsibility go? This is crazy how no one can take fault anymore. I'm done with this particular store. Take better care of your loyal customers or get out of customer service position.
Atmosphere: 1
Food: 1
Service: 1
Placed my order thru the app. It was hot, ready, & correct when I picked up. No complaints here!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Chicken Pizza, Breaded Boneless Wings, Pepperoni Pizza
Oven fresh; great taste; just baked the way I wanted it to be!Vegetarian options: Good.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Veggie Lovers Pizza
My delivery driver Tina was awesome!! Pizza came so fast!! The order was correct and she was super friendly!
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Pizza was extremely dry! Absolutely no sauce on it at all!Wheelchair accessibility: There was a ramp available.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Pepperoni Pizza
Inconsistent quality. My pizza could be perfect, or a complete mess.
Looks like you have a new chef with no training My wife receipt says, pepperoni mushroom and onion Good luck finding an onion and there are some slices. I have no mushrooms and other spices that have one piece of pepperoni. And apparently they thought extra sauce meant no sauce.
Restaurantji Recommends
Still has the best stuffed crust!
Mechanicsville Pizza Hut is amazing! We always receive great service and food is delicious ?
6/4/22 the night shift staff was beyond amazing. They were extremely pleasant and demonstrated excellent customer service skills!
Great service for years. Very nice people.
Great location and staff. Usually pretty fast too.