I would rate this place 0 stars if it was an option. No matter what time of day or day of week they always seem to never have any flavors available. Don’t dare bring your daughter for the mermaid cup they advertise, either. Never has it been in stock, never. If you go through the drive thru despite how small your order may be- plan on them telling you to pull around and park in front so you can wait another 20 minutes for a shot at the correct order. Place is a disgrace and piss poor management top to bottom.
Atmosphere: 1
Food: 1
Service: 1
K.R. Hall
Long waiting times in the lobby and drive thru.
Atmosphere: 3
Food: 3
Service: 3
Lacey Tope
They had limited flavors and were out so sugar cones, and their waffle cones were so stale, but the staff was very nice and the serving sizes were huge
He maccabe
Ice cream was real good. Staff let me know about a sale that saved me money. Great ice cream.
Crystal Irving
Store closes earlier than posted times. Also cut on a recording on the drive thru speaker ahead of closing also.
magmia54
The place was short staffed, so it took a bit to get all our orders. The girl who was helping us, the shift leader I think, was really friendly and hustling. She's definitely not getting paid enough and needs a raise. The shakes were good too.
Christine Sherman
Ordered my son’s birthday cake 48 hours in advance at the Hull St. location in person. Went to pick it up on the day of his birthday and they said I that they didn’t have the cake and it was never ordered. Showed them the receipt and they said I could have a generic pre made cake from the freezer or a refund. It was a huge disappointment.
Carl Scott
Had a taste for a Cappuccino Blast. Young lady making it was new and had no idea how to make it nor the ingredients. Young man was on break, I guess, and sat in the eating area. The 2 other ladies handled the drive thru. Myself & 5 other patrons waited til she finished making it then cleaned the area before giving me my drink. Father & son walked out with me. No whip cream or sprinkles were offered.
keisha hicks
Ordered milkshakes & they don’t even know how to make them. My milkshake look like a cup of milk literally. They are supposed to have all the different flavors & they only had maybe about 4 flavors… and vanilla wasn’t one of them.
Dylan Clay
Used to love going here but since now they wanna be too lazy to clean and not allow me to go inside and get ice cream ill go somewhere else .
The young lady who served me was very sweet!! I've never had a problem with this location. I'll definitely go back.
farzana dinni
Delivery date 06/01/2021 they messed up my first order the box was small and cake was hight and whipped cream was melting and it messed everywhere in the box. I was very disappointed with my order manager only gave me 10% discount he said he couldn’t do more then that. So same same day i have to order another same cake and it came pretty nice. I post both pic one bad one and good one and anyone can tell first cake whoever made they are not very good at but second cake way better then that. So if employee messed up customer order manager should gave big discount or make another one same as we order. Because of them customer had to suffer.
Denise Northern (ms72)
I'm on vacay and wanted to indulge in my fav, rocky road on a waffle cone. No rocky road and no waffle cones. Got some kind of white chocolate and chocolate mix. It was okay, but she had made such a mess of the container it dripped on my shirt before I could pull out if the drive thru to clean it up. But she also didn't give me ANY napkins. Good thing I had some in the car.
Thomas Olden
Yummy!!!!????
A Gee
Rude associate at the drive through at 3:56pm on March 28, 2020. I didn’t even bother ordering because of her nasty attitude. It was 3 of us including my baby boy who really wanted ice cream in the car. But never mind. WOULD NOT RECOMMEND AT ALL!!!
I would rate this place 0 stars if it was an option. No matter what time of day or day of week they always seem to never have any flavors available. Don’t dare bring your daughter for the mermaid cup they advertise, either. Never has it been in stock, never. If you go through the drive thru despite how small your order may be- plan on them telling you to pull around and park in front so you can wait another 20 minutes for a shot at the correct order. Place is a disgrace and piss poor management top to bottom.
Atmosphere: 1
Food: 1
Service: 1
Long waiting times in the lobby and drive thru.
Atmosphere: 3
Food: 3
Service: 3
They had limited flavors and were out so sugar cones, and their waffle cones were so stale, but the staff was very nice and the serving sizes were huge
Ice cream was real good. Staff let me know about a sale that saved me money. Great ice cream.
Store closes earlier than posted times. Also cut on a recording on the drive thru speaker ahead of closing also.
The place was short staffed, so it took a bit to get all our orders. The girl who was helping us, the shift leader I think, was really friendly and hustling. She's definitely not getting paid enough and needs a raise. The shakes were good too.
Ordered my son’s birthday cake 48 hours in advance at the Hull St. location in person. Went to pick it up on the day of his birthday and they said I that they didn’t have the cake and it was never ordered. Showed them the receipt and they said I could have a generic pre made cake from the freezer or a refund. It was a huge disappointment.
Had a taste for a Cappuccino Blast. Young lady making it was new and had no idea how to make it nor the ingredients. Young man was on break, I guess, and sat in the eating area. The 2 other ladies handled the drive thru. Myself & 5 other patrons waited til she finished making it then cleaned the area before giving me my drink. Father & son walked out with me. No whip cream or sprinkles were offered.
Ordered milkshakes & they don’t even know how to make them. My milkshake look like a cup of milk literally. They are supposed to have all the different flavors & they only had maybe about 4 flavors… and vanilla wasn’t one of them.
Used to love going here but since now they wanna be too lazy to clean and not allow me to go inside and get ice cream ill go somewhere else .
Restaurantji Recommends
The young lady who served me was very sweet!! I've never had a problem with this location. I'll definitely go back.
Delivery date 06/01/2021 they messed up my first order the box was small and cake was hight and whipped cream was melting and it messed everywhere in the box. I was very disappointed with my order manager only gave me 10% discount he said he couldn’t do more then that. So same same day i have to order another same cake and it came pretty nice. I post both pic one bad one and good one and anyone can tell first cake whoever made they are not very good at but second cake way better then that. So if employee messed up customer order manager should gave big discount or make another one same as we order. Because of them customer had to suffer.
I'm on vacay and wanted to indulge in my fav, rocky road on a waffle cone. No rocky road and no waffle cones. Got some kind of white chocolate and chocolate mix. It was okay, but she had made such a mess of the container it dripped on my shirt before I could pull out if the drive thru to clean it up. But she also didn't give me ANY napkins. Good thing I had some in the car.
Yummy!!!!????
Rude associate at the drive through at 3:56pm on March 28, 2020. I didn’t even bother ordering because of her nasty attitude. It was 3 of us including my baby boy who really wanted ice cream in the car. But never mind. WOULD NOT RECOMMEND AT ALL!!!