Bruster's Real Ice Cream
11221 Hull Street Rd, Midlothian
(804) 744-4518
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11221 Hull Street Rd, Midlothian
(804) 744-4518
My family and I come to this Bruster’s location quite a bit. Usually, service is good. However, my most recent experience was awful. They got my order wrong and when I told her, she told me I was wrong and was snotty about it. She reprinted the receipt, while handing it to me she told me I was wrong again even though it clearly stated I was correct and she was in fact wrong. She didn’t apologize and instead gave me dirty looks and mumbled things under breath. Another staff member remade my shake. By the time I got my new shake, my other ones were melted.
Love Bruster’s best place to get ice cream
Very nice
Good ice cream! Good portion size. Lots of flavors to choose from
Very delicious ice cream the customer service is wonderful as always , kids favorite place to go during hot summer heat !!
Great non dairy menu
Such a nice location with plenty of seating all around the building, and then an entire play area in the back of the place. I highly recommend for a relaxed family outing.
Also, I found out that Bruster's offers a free dog treat every visit. Our pup really enjoyed his scoop topped with peanut butter sauce!
Very family friendly place and atmosphere!
It is also nice for those who aren't very mobile, since parking is close to the order window, with plenty of places to sit and enjoy within a few yards :)
Great for the kids and the ice cream is really good
Always a pleasant experience! Staff is great!
The staff are always lovely and the ice cream is a dream come true! This location definitely earned all 5 stars!
Restaurantji Recommends
Always a pleasure to be at Brusters
Friendly employee's always make it a pleasure to visit, plus the ice cream is delish!
Went tonight was busy, while in line waiting, was watching the servers prepare the ice cream, saw all the girls had hair up away from food except one girl w/long hair was down and she kept playing with her hair while preparing the orders ours included. She really should contain her hair while preparing food. The ice cream tasted great but did check to be sure there was no hair in it.
The owner should remind her to keep the hair up when prepping food.
I love the new seating area and games outside!!
Grrreat
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