Dunkin'
1366 Sycamore Square Dr, Midlothian
(804) 378-8198
Recent Reviews
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there coffee is too hot!!!! you trying to burn my tonge????
Damien was great. He was the only one working and still managed to give amazing service. He was friendly, efficient, and handled everything with a great attitude.
Atmosphere: 5
Food: 5
Service: 5
Damien the manager on duty today has excellent service skills towards his customers and kindfull words with his employees. Absolutely the kindest dunkin crew I have ever seen. Thank you guys for making me feel welcome with a clean store, delicious fast food/coffee and kind service!
Atmosphere: 5
Food: 5
Service: 5
It's a good Dunkin. What else do I need to say? Did the drive-thru. The food was good.
Surf Wisely.
Food: 5
Service: 5
Unfortunately my experience at the Sycamore Square Dunkin has been horrible. I placed a mobile order and waited in line for 15 minutes with no progress. There were four cars ahead of me and nothing moved. I ended up cancelling my order. Around 3-4 other cars ended up leaving too. You all are losing a lot of business because the service is so slow and rude. When I have been successful in picking up an order recently, the staff are rude and items are out of stock. I will not be returning to this location. The store manager really needs to know how inefficient this location is.
Atmosphere: 1
Food: 2
Service: 1
Don’t come here if you have any time constraints. The last two times it’s taken more than 10 minutes to pick up a mobile order. The last time I ordered bacon it was cold. Most recently they were out of all donut holes except for powdered sugar- this was at 8 am on a Friday. The customer service is a joke and the girl at the drive thru this morning was simply rude. I will never come back to this location again.
Atmosphere: 1
Food: 1
Service: 1
The staff were friendly and went out of their way to make us feel welcome. I was trying to place my order but it was late and close to their closing time. They made sure to get my order right and were cheerful and prompt. This was our first time here but we look forward to coming back soon:)
Atmosphere: 5
Food: 5
Service: 5
The service sucks. They never have anything in stock. They won’t give you the right drink mobile orders never show up always get the order wrong. The food sucks. They make TikTok’s in the back.
Atmosphere: 3
Food: 4
Service: 1
Wonderful atmosphere, very comfortable. Staff was very nice and the music wasn't overly loud
Atmosphere: 5
Food: 4
Service: 5
5 stars for the store manager!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service and coffee order was perfect! Quick, clean and friendly! Highly recommend
Atmosphere: 5
Food: 5
Service: 5
as i was waiting for an order a worker whos name began with an o (i couldnt see the rest of the name tag, i just saw an o and possibly followed by a c or another o) kept shooting me dirty looks until i left. it was very unprofessional and i was made to feel highly uncomfortable.
Atmosphere: 5
Food: 5
Service: 1
It was a good experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel
A rude lady has been taking orders for several weeks now. Will never be coming here again.
Atmosphere: 1
Food: 1
Service: 1
This location is trash . Never have any donuts , I don’t understand why more can never be made . All the crappy flavors are left and they don’t make anymore
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