This Dunkin needs to be SHUT DOWN IMMEDIATELY or EVERYONE NEEDS TO BE FIRED!! I’m a local here, so I stop by at various different times during the week and no matter what day I stop by, the drive-thru is incredibly slow!! There are always at least 3 -4 people “working” inside but somehow there’s always long waits despite customer traffic being light!! They are in prime real estate to have superior service since foot traffic is so low but it always takes 20 minutes or more for a sandwich that they just have to heat up, a coffee, and donuts!!! Yesterday, I had to drive through without even placing an order because I sat for 10 minutes in front of the prompter and no one said anything except the automated message! Then I decided to drive up to the window and despite two employees seeing me pull-up, they proceeded to cackle and talk to each other without acknowledging that they’d service me for another 5 minutes. Every time I go there - it’s something! And God forbid you order a coffee - it takes even longer! All management needs to be let go - that’s the heavyset White woman, the Black man with the dreads, and the heavyset White man! And all the unfriendly and untrained high school students that clearly work here! After yesterday’s unprofessionalism - I will NOT be returning to this Dunkin!
Atmosphere: 1
Food: 2
Service: 1
raven merrill
The person working made me a coffee I never knew I needed and it tastes like french toast
Chris Nixon
I've visited this location several times and had no staff anywhere in sight and had to yell for service
Danny Spry
Great staff but Ryan, without a doubt, is their best Barista.
Nicole Voulgaropoulos
Cute dunkin’ donuts. But the company “saves money” by not having a tip option on their credit card machine. That’s not cute.
Rachel
Picked up my pick up order for the Sabrina shaken espresso drinks and they got my boyfriend’s drink right but I guess they forgot to add the liquid sweetener to my drink because they tasted the exact same. Didn’t realize until we had already driven away, very upsetting as the drink was very bitter.
Amy Zavrel
The service at this location is great, but the quality of the drinks is super inconsistent. I order a large cold brew with 3 creams and 3 butter pecans. Swirls and it comes out white. This is less than the recommended amount for that size of drink and it is so sweet that I cannot drink it. I used to frequent this location several times a week and now do it sporadically because every time I go, it's different.
Adam K
This is by far the worst Dunkin I’ve ever been. Consistently just an awful experience. Today, only vehicle in the drive thru, placed order, two simple coffees, and sat at the window. Nobody greeted us. We sat for 15 min and then just left. They have the worst employees ( kids )who do not want to be there. They completely ignore you and no wonder there is never anyone there. This franchise is the worse and needs to be shut down
Atmosphere: 1
Food: 1
Service: 1
Toska
The muffin I ordered had pieces of hair all over it
Atmosphere: 4
Food: 1
Service: 5
John L.
Always nice to stop in for a cuppa and a donut on the way to work. (Shout out to Ayana for being so friendly first thing in the morning :) )
AYONA!!! thank you for being so pleasant so EARLY in the morning. Went through the drive thru ordered bacon egg n cheese croissant, a pumpkin cake donut, small frozen matcha latte. The sandwich was HUGE not much bacon on it though (so really an egg n cheese croissant) it was ok. Pumpkin cake donut was kinda rubbery n not really sweet so just (meh). I always ask for Xtra matcha powder cuz, u know, matcha is thee best. It was just okay and for almost $16 for 3 items, I need it to be better than just okay.
Atmosphere: 5
Food: 3
Service: 5
Ryan Gordon
Looks like we got the C team today. This location has more misses than hits. I ordered 2 donuts and a hot latte. The one donut has a lot of the toppings off and somehow my hot latte was cold. I was given a cold brew with some milk in…
Atmosphere: 1
Food: 1
Service: 1
Rachel Rachel
AYONA!!! thank you for being so pleasant so EARLY in the morning. Went through the drive thru ordered bacon egg n cheese croissant, a pumpkin cake donut, small frozen matcha latte. The sandwich was HUGE not much bacon on it though (so really an egg n cheese croissant) it was ok. Pumpkin cake donut was kinda rubbery n not really sweet so just (meh). I always ask for Xtra matcha powder cuz, u know, matcha is thee best. It was just okay and for almost $16 for 3 items, I need it to be better than just okay.
Crystal Williams
I love getting my coffee and donut fix at this location!
This Dunkin needs to be SHUT DOWN IMMEDIATELY or EVERYONE NEEDS TO BE FIRED!! I’m a local here, so I stop by at various different times during the week and no matter what day I stop by, the drive-thru is incredibly slow!! There are always at least 3 -4 people “working” inside but somehow there’s always long waits despite customer traffic being light!! They are in prime real estate to have superior service since foot traffic is so low but it always takes 20 minutes or more for a sandwich that they just have to heat up, a coffee, and donuts!!! Yesterday, I had to drive through without even placing an order because I sat for 10 minutes in front of the prompter and no one said anything except the automated message! Then I decided to drive up to the window and despite two employees seeing me pull-up, they proceeded to cackle and talk to each other without acknowledging that they’d service me for another 5 minutes. Every time I go there - it’s something! And God forbid you order a coffee - it takes even longer! All management needs to be let go - that’s the heavyset White woman, the Black man with the dreads, and the heavyset White man! And all the unfriendly and untrained high school students that clearly work here! After yesterday’s unprofessionalism - I will NOT be returning to this Dunkin!
Atmosphere: 1
Food: 2
Service: 1
The person working made me a coffee I never knew I needed and it tastes like french toast
I've visited this location several times and had no staff anywhere in sight and had to yell for service
Great staff but Ryan, without a doubt, is their best Barista.
Cute dunkin’ donuts. But the company “saves money” by not having a tip option on their credit card machine. That’s not cute.
Picked up my pick up order for the Sabrina shaken espresso drinks and they got my boyfriend’s drink right but I guess they forgot to add the liquid sweetener to my drink because they tasted the exact same. Didn’t realize until we had already driven away, very upsetting as the drink was very bitter.
The service at this location is great, but the quality of the drinks is super inconsistent. I order a large cold brew with 3 creams and 3 butter pecans. Swirls and it comes out white. This is less than the recommended amount for that size of drink and it is so sweet that I cannot drink it. I used to frequent this location several times a week and now do it sporadically because every time I go, it's different.
This is by far the worst Dunkin I’ve ever been. Consistently just an awful experience. Today, only vehicle in the drive thru, placed order, two simple coffees, and sat at the window. Nobody greeted us. We sat for 15 min and then just left. They have the worst employees ( kids )who do not want to be there. They completely ignore you and no wonder there is never anyone there. This franchise is the worse and needs to be shut down
Atmosphere: 1
Food: 1
Service: 1
The muffin I ordered had pieces of hair all over it
Atmosphere: 4
Food: 1
Service: 5
Always nice to stop in for a cuppa and a donut on the way to work. (Shout out to Ayana for being so friendly first thing in the morning :) )
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The ice coffee was too sweet
Atmosphere: 3
Food: 3
Service: 3
AYONA!!! thank you for being so pleasant so EARLY in the morning. Went through the drive thru ordered bacon egg n cheese croissant, a pumpkin cake donut, small frozen matcha latte. The sandwich was HUGE not much bacon on it though (so really an egg n cheese croissant) it was ok. Pumpkin cake donut was kinda rubbery n not really sweet so just (meh). I always ask for Xtra matcha powder cuz, u know, matcha is thee best. It was just okay and for almost $16 for 3 items, I need it to be better than just okay.
Atmosphere: 5
Food: 3
Service: 5
Looks like we got the C team today. This location has more misses than hits. I ordered 2 donuts and a hot latte. The one donut has a lot of the toppings off and somehow my hot latte was cold. I was given a cold brew with some milk in…
Atmosphere: 1
Food: 1
Service: 1
AYONA!!! thank you for being so pleasant so EARLY in the morning. Went through the drive thru ordered bacon egg n cheese croissant, a pumpkin cake donut, small frozen matcha latte. The sandwich was HUGE not much bacon on it though (so really an egg n cheese croissant) it was ok. Pumpkin cake donut was kinda rubbery n not really sweet so just (meh). I always ask for Xtra matcha powder cuz, u know, matcha is thee best. It was just okay and for almost $16 for 3 items, I need it to be better than just okay.
I love getting my coffee and donut fix at this location!
Atmosphere: 5
Food: 5
Service: 4
Loading...