Firehouse Subs Southshore Shops
12059 Southshore Pointe Dr, Midlothian
(804) 639-5101
Recent Reviews
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I always love a good fire house sub! They toast your sub to a perfect crunch and your cheese melts and it’s just so delicious! If you never been to firehouse before you NEED to go. You’ll never want to finish your sub, guaranteed..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
I would love to have had the opportunity to rate the food at this location. However, we showed up on veterans day and they were closed. The day when Firehouse subs was offering a promotion of a free medium sub combo to all veterans yet your location was closed. This was a sad show of support for all the men and women who fight for your freedom to close so you don't have to honor a promotion for us. Do better
Atmosphere: 1
Food: 1
Service: 1
I just ordered a steak and cheese sub for pickup, and when I took a bite, it tasted spoiled. I'm not sure if it was the cheese or the meat, but it tasted awful and smelled strange. The manager did issue a refund, but she wasn’t very friendly. I won’t be eating here again.
Atmosphere: 1
Food: 1
Service: 1
Sandwich was not up to the Firehouse standard experienced in three other states.
Atmosphere: 2
Food: 1
Service: 2
This Firehouse Subs location is clean, the service is fast and efficient, and if you like sports, the TVs are kept quite loud during games. If you are looking for a place with good air conditioning, this place has it too. The food was hot and tasty. Overall, it is a good location representing the chain well.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Subs
Great food Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Best Firehouse Sub I had in a while!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs, Hook & Ladder Combo
It's not as good as most Firehouse subs I've visited. Customer Service lacking friendliness and skimpy serving on sandwiches. Tast was good.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: New York Steamer, Salad
I ordered a Italian hoagie for my husband, I asked for spinach, no onions, tomatoes, pickels, hot and sweet peppers, light oil w vinegar. I GOT a warmed up Italian with no spinach reg lettuce, mayo yuck, no pickles, no sweet peppers no seasoning. I mean when you specifically tell them in person what you want and they do the complete opposite. Not like she was rushed either, I was the only person in there. This could be why. Pay 15 and it's not right. Ugh that aggravates me.
Atmosphere: 3
Food: 3
Service: 3
We doordash this all the time, but they always mess up the order, we figured it was just doordash, so we went and ordered in person. But they messed that order up too even after strict instructions. With the number of times it's happened, I'm sure it's happened to other people. I don't think I'll be coming back here for a while, which is honestly a shame
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
This is our favorite location. The people are always nice and friendly. The restaurant is clean and so are the restrooms. We have ordered ahead and dined in on numerous occasions. There are usually sports on TV, which I appreciate. I am not much of a sub fan, but I really like the steak sub.
Atmosphere: 5
Food: 5
Service: 5
Everything at this establishment was exquisite. I liked the perfect temperature sandwich (a fully involved pastrami) it made me feel depressed but like in a good way that only the art of cooking can achieve. Unfortunately I do not like the removal of the amazing dalmatian pattern of the tables (they were so fulfilling) I do not like the brown feces colored ones. However, everything else was great.I will return...
Atmosphere: 1
Food: 5
Service: 5
You guys have the best workers (and cookies) :)
Atmosphere: 5
Food: 5
Service: 5
The young men that work there are so polite.
Atmosphere: 5
Food: 5
Service: 5
I ordered online and it’s my first time at this location. I always buy the same sandwich and I was disappointed. My sub looked and tasted like it was rushed.
Food: 2
Service: 5
Recommended dishes: Subs
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