“Our office ordered 8 different orders from the Midlothian location via the Five Guys website. Was told that the order would be ready in 10-15 minutes. I was greeted the moment I walked in and they were putting the finishing touches on our order. The lady that was finalizing our order was very nice and made sure that everything we had ordered was in the bag. Once I got to the office, everything was in the order in which we ordered on the website by their number sticker system. It was perfect and I was able to get everyone their lunches without any problems. Every single one of our orders were exactly how we had asked for them to be made. It is great to see the ladies that were working on 5/01/24 during lunch rush make sure that our order was complete and that we had everything we needed (ketchup, napkins, etc). I recommend Five Guys (especially this location) to anyone that want a good tasting burger! Thank you, Five Guys, for making our lunch meeting a successful one.“
“Jordan H. went above and beyond to serve us and even recommended things I wouldn’t try, such as the Bacon Milkshake. Tried it and it was surprisingly tasty and delicious. Five Guys needs more employees and hard workers like him who enjoy their job and serving customers! Thanks to Jordan at Five Guys in Westchester Commons in Midlothian, VA!“
“The managers at this location need to teach their employees not to throw 10,000 pounds of salt on the french fries I literally just had to wipe each and every single one of my french fries down and you could hear the salt falling onto the aluminum foil. With all do respect, I do not want high blood pressure. So please, teach your employees to have soft wrists when salting the French fries.“