Ordered the pepperoni melt and it was delivered burnt instead of melted. The breadsticks were also crunchy.
Thomas Tuch
Pizza made in house...Great stuff!!
L
One bad experience can make you change your mind about a business. I order pizza and asked for notifications of progress. I was told 11 minutes before arrival that the pizza was ready. When I got there a guy looked for a second and said 'while my computer says it is ready, I can't find it' and said to come back in 5 mins. Anyways a larger guy came up and said the updates are on a timer and mean nothing and I will just have to wait. I said thanks to him when I got the pizza and he just looked at me. He just came off as rude when literally it make no sense for the computers and my phone to say my order was ready for 16 mins by the time I got it. Don't put rude people in the front
Will Hop
Forgot part of my order..Had to wait 25 extra minutes for them to bring it because they forgot it..I call and whoever answered my call was very rude and hung up on me for asking where the rest of my order after waiting extra minutes for it. Yeah if you don't want to work stay home and makes Marco's Pizza on Midlothian Youngstown Ohio..look bad and that they hire people with no respect for the costumer. Get it together Marco's Pizza
John Caperton
Went to pick up pizza. Was told it would be 4 minutes. They were very busy so I sat quietly but after about 20 minutes I asked where my order was and upon checking they found it sitting the rack in the box. They apologized and we got to enjoy a lukewarm pizza.
Marlon
5 Stars I can’t say enough about the amazing service at Marco’s Pizza on Midlothian. The manager went above and beyond to ensure we were satisfied with our order. When the first pizza wasn’t exactly what we approved, they quickly sent out another one—no questions asked! It’s rare to see such dedication to customer satisfaction these days. The Triple Pepperoni Mag they sent over was absolutely delicious, and the garlic sauce crust with Parmesan was perfect! Thank you for making our evening great. Highly recommend this location for anyone looking for great pizza and even better service!
Atmosphere: 5
Food: 5
Service: 5
heavnsent Dana
I ordered a chicken and cheese pizza with onions, green peppers and banana peppers and received a pizza with bacon on it. I don’t eat pork and haven’t eaten it in 20 years, so receiving something I couldn’t eat was very disappointing. I would like to receive something to compensate for me spending my money on something I can’t eat. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Robert Haskins
I was charged $48 dollars for 2 large 2 topping pizzas for delivery. These weren't even extra large. Oh, and they were overcooked and not good. I would have preferred little cesars or papa John's. Won't be back. Still in shock at how much 2 horrible pizzas cost.
Marcos pizza is hands down my favorite pizza... nothing else comes close. The ingredients are Soo fresh, and the toppings a big and plentiful! I've tried everything there and it didn't matter what I ordered, it was always amazing, meaning they always consistent and actually care about the food they make and serve...The Midlothian location next to Publix is amazing. The customer service is top notch!! Doesn't matter who I deal with, all the employees are amazing!! They always have great coupons and the pricing is more than fair. I highly recommend them!! I drive about 40mins from western Powhatan. I wish we could get a location out there!! The only thing I would want changed which isn't any of their locations fault is the app...it cheaply done but I'll go on Google play to address that. You won't be disappointed! I don't get pizza from anywhere else!! Edit: This pizza to me isn't good the next day in the microwave, but you know why? Because their ingredients don't have a bunch of preservatives in them, and that's a good thing! Just plan on finishing the same day/night. Go elsewhere if you need microwavable pizza the next day...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget, All Meat Crispy Thin Crust Pizza, Chef Salad, Sub
ED
Marcos pizza is hands down my favorite pizza... nothing else comes close. The ingredients are Soo fresh, and the toppings a big and plentiful! I've tried everything there and it didn't matter what I ordered, it was always amazing, meaning they always consistent and actually care about the food they make and serve...The Midlothian location next to Publix is amazing. The customer service is top notch!! Doesn't matter who I deal with, all the employees are amazing!! They always have great coupons and the pricing is more than fair. I highly recommend them!! I drive about 40mins from western Powhatan. I wish we could get a location out there!! The only thing I would want changed which isn't any of their locations fault is the app...it cheaply done but I'll go on Google play to address that. You won't be disappointed! I don't get pizza from anywhere else!! Edit: This pizza to me isn't good the next day in the microwave, but you know why? Because their ingredients don't have a bunch of preservatives in them, and that's a good thing! Just plan on finishing the same day/night. Go elsewhere if you need microwavable pizza the next day...
Quintin Qudragon9
Gave me food poisoning.
Atmosphere: 1
Food: 1
Service: 5
Cindy Young
We ordered the margarita magnifico pizza for dinner. We were disappointed because it tastes nothing like a margarita pizza. No fresh basil, it was basil squeezed out a tube. The mozzarella did not appear to be fresh mozzarella. The pizza was pretty bland overall. ?
Atmosphere: 4
Food: 1
Service: 4
Jesse Knowles
Under no circumstances should you use their delivery service. It's just not worth it to pay extra for far worse service.
pizza is really good...
Ordered the pepperoni melt and it was delivered burnt instead of melted. The breadsticks were also crunchy.
Pizza made in house...Great stuff!!
One bad experience can make you change your mind about a business. I order pizza and asked for notifications of progress. I was told 11 minutes before arrival that the pizza was ready. When I got there a guy looked for a second and said 'while my computer says it is ready, I can't find it' and said to come back in 5 mins. Anyways a larger guy came up and said the updates are on a timer and mean nothing and I will just have to wait. I said thanks to him when I got the pizza and he just looked at me. He just came off as rude when literally it make no sense for the computers and my phone to say my order was ready for 16 mins by the time I got it. Don't put rude people in the front
Forgot part of my order..Had to wait 25 extra minutes for them to bring it because they forgot it..I call and whoever answered my call was very rude and hung up on me for asking where the rest of my order after waiting extra minutes for it. Yeah if you don't want to work stay home and makes Marco's Pizza on Midlothian Youngstown Ohio..look bad and that they hire people with no respect for the costumer. Get it together Marco's Pizza
Went to pick up pizza. Was told it would be 4 minutes. They were very busy so I sat quietly but after about 20 minutes I asked where my order was and upon checking they found it sitting the rack in the box. They apologized and we got to enjoy a lukewarm pizza.
5 Stars
I can’t say enough about the amazing service at Marco’s Pizza on Midlothian. The manager went above and beyond to ensure we were satisfied with our order. When the first pizza wasn’t exactly what we approved, they quickly sent out another one—no questions asked! It’s rare to see such dedication to customer satisfaction these days. The Triple Pepperoni Mag they sent over was absolutely delicious, and the garlic sauce crust with Parmesan was perfect! Thank you for making our evening great. Highly recommend this location for anyone looking for great pizza and even better service!
Atmosphere: 5
Food: 5
Service: 5
I ordered a chicken and cheese pizza with onions, green peppers and banana peppers and received a pizza with bacon on it. I don’t eat pork and haven’t eaten it in 20 years, so receiving something I couldn’t eat was very disappointing. I would like to receive something to compensate for me spending my money on something I can’t eat. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
I was charged $48 dollars for 2 large 2 topping pizzas for delivery. These weren't even extra large. Oh, and they were overcooked and not good. I would have preferred little cesars or papa John's. Won't be back. Still in shock at how much 2 horrible pizzas cost.
Food: 1
Service: 1
Great pizza! The BEST STAFF!!
Food: 5
Service: 5
Recommended dishes: The Works, Cheezybread
Restaurantji Recommends
Marcos pizza is hands down my favorite pizza... nothing else comes close. The ingredients are Soo fresh, and the toppings a big and plentiful! I've tried everything there and it didn't matter what I ordered, it was always amazing, meaning they always consistent and actually care about the food they make and serve...The Midlothian location next to Publix is amazing. The customer service is top notch!! Doesn't matter who I deal with, all the employees are amazing!! They always have great coupons and the pricing is more than fair. I highly recommend them!! I drive about 40mins from western Powhatan. I wish we could get a location out there!! The only thing I would want changed which isn't any of their locations fault is the app...it cheaply done but I'll go on Google play to address that. You won't be disappointed! I don't get pizza from anywhere else!!
Edit: This pizza to me isn't good the next day in the microwave, but you know why? Because their ingredients don't have a bunch of preservatives in them, and that's a good thing! Just plan on finishing the same day/night. Go elsewhere if you need microwavable pizza the next day...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nugget, All Meat Crispy Thin Crust Pizza, Chef Salad, Sub
Marcos pizza is hands down my favorite pizza... nothing else comes close. The ingredients are Soo fresh, and the toppings a big and plentiful! I've tried everything there and it didn't matter what I ordered, it was always amazing, meaning they always consistent and actually care about the food they make and serve...The Midlothian location next to Publix is amazing. The customer service is top notch!! Doesn't matter who I deal with, all the employees are amazing!! They always have great coupons and the pricing is more than fair. I highly recommend them!! I drive about 40mins from western Powhatan. I wish we could get a location out there!! The only thing I would want changed which isn't any of their locations fault is the app...it cheaply done but I'll go on Google play to address that. You won't be disappointed! I don't get pizza from anywhere else!!
Edit: This pizza to me isn't good the next day in the microwave, but you know why? Because their ingredients don't have a bunch of preservatives in them, and that's a good thing! Just plan on finishing the same day/night. Go elsewhere if you need microwavable pizza the next day...
Gave me food poisoning.
Atmosphere: 1
Food: 1
Service: 5
We ordered the margarita magnifico pizza for dinner. We were disappointed because it tastes nothing like a margarita pizza. No fresh basil, it was basil squeezed out a tube. The mozzarella did not appear to be fresh mozzarella. The pizza was pretty bland overall. ?
Atmosphere: 4
Food: 1
Service: 4
Under no circumstances should you use their delivery service. It's just not worth it to pay extra for far worse service.
Atmosphere: 3
Food: 4
Service: 2
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