Panda Express

13340 Rittenhouse Dr, Midlothian
(804) 763-3227

Recent Reviews

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Kathleen Lopez

Had never been here before but the manager or owner Michael came and explained the menu and options and pricing, He let me try food options and it was so good and fresh!! Very very good hospitality, excellent pricing, clean and professional. I was ordering for my family who all loved the food I brought home. Will be back 💞.

Jessica Blink

Staff members are always nice and helpful!

Atmosphere: 5

Food: 5

Service: 5

Pamela Heath

Wouldn’t even give 1 star for the service I received. Ordered and waited out front as instructed to get my food. Time went by. Watched as everyone went in and went out to with their food. Still no order for me. Went in and got a refund. No sorry from the manager. No nothing. Micheal should have had better manners to customers. Bad customer service.

Service: 1

Jeremy Borowicz

Never order delivery. Expect it to absolute garbage!!! They give you literally the garbage leftovers and nothing is packed the way it is for someone coming into their location. Wonderful right, I am trying to keep their business thriving and they could care less. Hate restaurants these days and this one is one of the worst

Spencer Gorley

Had an issue that as of lately was happening to often with not getting what I paid for. I decided to call and and complain respectfully because the location and people always made me feel welcomed. I spoke to someone who gave me to someone and after explaining my issues with no expectations or demands thr young lady offered to replace the meal. I gave her my information and came by the next day and spoke to the young man who got the manager and embarrassed me to the point that I wondered if I would ever return. I told him my name and told him I was in the replacement book and without even looking, he integrated me and asked me for everything but the square root of pi. After I got my phone from my vehicle to confirm time of conversation he had already gotten the book, found my name and was remaking the meal which was detailed in the book with half portions. I was so bothered, I gave it to a man who was asking for food at an intersection and went home and ate leftovers. Unbelievable

Atmosphere: 2

Food: 3

Service: 2

Mighty Dyckerson

Rumor has it someone once actually found a piece of meat in their meat entree, but this has not been confirmed.

Atmosphere: 1

Food: 2

Service: 4

Lisa Robinson

Very friendly environment, service was great and staff made sure that we was OK with our meal

Atmosphere: 5

Food: 5

Service: 5

Derrick Bassett

EXCELLENT food, service, and clean atmosphere.

yasemin ÖztĂŒrk

Our number one place

Morgan Porter

Ordered a family meal while in the Kroger parking lot. Even though the place was really busy - By the time I got to Panda it was ready (5 minutes max). This is fast and I appreciate that! I was prepared to wait a while. Food is pretty good too!

Kelli Vaughn

Love this location! The service is always on point, and everyone is so friendly. Also, the food is good, and they are always willing to make it fresh for you if requested.

jim walker

Outstanding customer service and authentic food quality. The manager is super dynamic with respect for his staff, all the staff are customer friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Plate, Honey Walnut Shrimp, Bowl, Fried Rice

Reginald Stinson

Cleanest place I seen in a long time and the staff are the kindest. The GM is a class act!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Rice, Bigger Plate

Diane Hunter

Great service and the food was hot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Family Meal, Cream Cheese Rangoon, Bowl

Kaila Higgins

Definitely don’t recommend this location, at least not the drive thru. God forbid you order sweet fire chicken
 you’ll be told to park in a spot and they’ll “bring” your order out. Mind you, they told me it should be around a 5-6 minute wait. 20 minutes later and nothing. So now I have to go in, which I’m not prepared to do, hence going through the drive thru, to get my order. Which STILL isn’t ready. Recently had a similar drive thru issue where we had to wait forever. I get it’s cooked fresh and all, and the food IS good, but I mean come on. Either figure out your drive thru or remove it!!! No need to inconvenience everyone else.

Atmosphere: 1

Food: 5

Service: 1

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