Papa Johns Pizza
6633 Lake Harbour Dr, Midlothian
(804) 639-7979
Recent Reviews
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Staffs are super polite, and Pizzas are always on time for pick up.
Very impressed with this Papa Johns. Our order is always amazing, hot, and quick. Delivery drivers are always polite and quick. I don't order pizza from anywhere else!
******Be careful ordering online by selecting google maps, somehow you will end up ordering through Uber Eats and will be overcharged. I got scammed by Uber eats, paid $3 extra for a pizza that I had to go pick up myself.
Atmosphere: 4
Food: 4
Service: 4
People are very nice and quick.
Atmosphere: 4
Food: 4
Service: 4
They never delivered my pizza. The delivery person pulled up too my house and never got out. Called the manager and nothing was done about it and said the delivery person had other routes to do before they came back to my house.
Atmosphere: 1
Food: 1
Service: 1
Pizza was cold, tasted old and not well cut. Breadsticks too.
Atmosphere: 5
Food: 1
Service: 5
Ordered an hour before it was finally ready...He kept saying 5 minutes..... Don't lie to my face very poor experience with no offer to make it right ( coupon , discount) wouldn't recommend unless you have plenty of time to sit and
Atmosphere: 1
Food: 3
Service: 1
Ordered on Halloween so understandable that the wait would be long but we got order confirmation at 3:40pm for delivery scheduled at 5:15pm. When the pizza still wasn’t delivered at 5:45 I tried to get an update through the phone. When I selected 2 for “order update” in the phone tree I was answered and then immediately hung up on. This happened 5 times then I selected place a new order and got to an employee immediately. We left to Trick-or-treat at 6:10pm and still no pizza. It was delivered while we were gone and cold by the time we got back. No offer to make it right no accountability and the customer service was horrible. Can you imagine being hung up on when all you need to know is if it’s worth it to wait or not for the food ordered 2 hours ago?
Atmosphere: 1
Food: 3
Service: 1
Best pizza
Very good fast food pizza. Service was swift despite being busy. Prices a bit higher than competitors, but quality was as well. Didn't like the cookie. Very nice service people.
Restaurantji Recommends
Horrible experience. The workers are immediately rude.
My pizza is always made PERFECTLY!
Food: 5
Ordered take out with a 25% tip… they said I had to pick it up, and could not refund my tip… WTF!!!??? Crappiest place on the planet to order from!!!
This location is always good, whether it's grabbing deliveries or getting myself food. Great staff
Atmosphere: 5
Food: 5
Service: 5
Waited over an hour for the food .Driver arrived with the wrong order.Manager offered no fix, except to restart the order from the beginning - not helpful and does nothing to acknowledge the actual problem of the time that was wasted.Online customer service was even worse, believe it or not.0/10 all the way around.
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