Papa Johns Pizza
6633 Lake Harbour Dr, Midlothian
(804) 639-7979
Recent Reviews
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Omg. The worst pizza ever. Original ordered, received the flatest thinest pizza ever... very hard, burnt crust... even the peppercorn as flat as paper. What, were they almost out of dough? Used to be our favorite... not anymore.
Atmosphere: 3
Food: 1
Service: 3
Very accommodating, food was great, employees were welcoming. I even messed up on my order and the manager took care of me and was happy to fix the mistake for me!
Atmosphere: 5
Food: 5
Service: 5
Staffs are super polite, and Pizzas are always on time for pick up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extra Large New York Style Pizza
Very impressed with this Papa Johns. Our order is always amazing, hot, and quick. Delivery drivers are always polite and quick. I don't order pizza from anywhere else!
******Be careful ordering online by selecting google maps, somehow you will end up ordering through Uber Eats and will be overcharged. I got scammed by Uber eats, paid $3 extra for a pizza that I had to go pick up myself.
Atmosphere: 4
Food: 4
Service: 4
People are very nice and quick.
Atmosphere: 4
Food: 4
Service: 4
They never delivered my pizza. The delivery person pulled up too my house and never got out. Called the manager and nothing was done about it and said the delivery person had other routes to do before they came back to my house.
Atmosphere: 1
Food: 1
Service: 1
Pizza was cold, tasted old and not well cut. Breadsticks too.
Atmosphere: 5
Food: 1
Service: 5
Ordered an hour before it was finally ready...He kept saying 5 minutes..... Don't lie to my face very poor experience with no offer to make it right ( coupon , discount) wouldn't recommend unless you have plenty of time to sit and
Atmosphere: 1
Food: 3
Service: 1
Ordered on Halloween so understandable that the wait would be long but we got order confirmation at 3:40pm for delivery scheduled at 5:15pm. When the pizza still wasn’t delivered at 5:45 I tried to get an update through the phone. When I selected 2 for “order update” in the phone tree I was answered and then immediately hung up on. This happened 5 times then I selected place a new order and got to an employee immediately. We left to Trick-or-treat at 6:10pm and still no pizza. It was delivered while we were gone and cold by the time we got back. No offer to make it right no accountability and the customer service was horrible. Can you imagine being hung up on when all you need to know is if it’s worth it to wait or not for the food ordered 2 hours ago?
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Best pizza
Very good fast food pizza. Service was swift despite being busy. Prices a bit higher than competitors, but quality was as well. Didn't like the cookie. Very nice service people.
Horrible experience. The workers are immediately rude.
My pizza is always made PERFECTLY!
Food: 5
Ordered take out with a 25% tip… they said I had to pick it up, and could not refund my tip… WTF!!!??? Crappiest place on the planet to order from!!!
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