Shake Shack Midlothian
1371 Huguenot Rd, Midlothian
(804) 566-7881
Recent Reviews
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Good quality food, clean place, tasty. Fries average. Buns squishy - prefer brioche. milkshake too thick.
Atmosphere: 5
Food: 4
Service: 5
This place was awesome when it first opened. Since it opened it has had an issue with its drink service. Their coke machine is always out of service. Plus when you get your drink you have to figure out which drink is yours and the server doesn't even know which drink is yours. Their French fries are now tasing a little cardboardy.
Atmosphere: 4
Food: 4
Service: 3
Their soda machine has been broken for weeks. Why isn’t it fixed ? It’s also not as clean as it used to be. But people are looking to get fountain soda and you can’t
Atmosphere: 3
Food: 4
Service: 4
Excellent burgers. 3x per week😎
Atmosphere: 4
Food: 5
Service: 4
Overpriced menu, misrepresented items, slow service, flavorless chicken, rancid mayo, nasty lemonade, will never eat here again.
Atmosphere: 3
Food: 3
Service: 1
Delicious fast accurate
Atmosphere: 5
Food: 5
Service: 5
Not bad, definitely expensive for what you get and the milkshakes were thin
Atmosphere: 4
Food: 1
Service: 3
The burgers here are AMAZING. I accidentally took a slight bite before taking my picture. The milkshakes are also a good goto as well. They also have vegetarian options as well.
Atmosphere: 5
Food: 5
Service: 5
Just came here to say this literally has to be the slowest fast food restaurant I’ve ever been to. Do not come here if you are looking for a quick meal! You will be waiting for your overpriced food for 20+ minutes.
First time ever here, and it was terrible customer service. I won’t be coming back. I waited 15 minutes after my order was ready to receive my food from the employees. I made eye contact with 3 different employees and no one would help me!? they completely ignored me when I said ‘excuse me’ to ask for help with my online order. Save your time and go elsewhere
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Shake shack always hit. The burgers, the fries, the tea, and for the first time, tried the chicken tenders. Also very tasty
Atmosphere: 4
Food: 5
Service: 4
Shakes were small. Burgers where just a gross mess. They were just thrown together, super greasy, buns were soaked in grease.
Atmosphere: 1
Food: 1
Service: 1
The cook and cashier Amber and Marcus provided great customer service
Amber made my avocado burger this morning tasted so amazing nothing fell off so I had to pick anything back up from the burger
Also Marcus has quick and efficient customer service may their journey be successful.
Highly recommend
Atmosphere: 5
Food: 5
Service: 5
Food was made quickly but incorrectly. The portion sizes you get for what you pay isnt worth it. The $5 and some change shakes are literally the size of kid cups. The $4 and some change a very small basket of fries. Burgers/BLTs were $6-$7 and very small as well. I would recommend going to 5 guys. More food for your money and tastes better too
Atmosphere: 2
Food: 2
Service: 4
Order online!!! You’ll get ripped off is you go in because they charge you extra if you do what most Americans won’t do and walk in and order.
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