I tried the Gingerbread Latte. It was good, but it's not something I would get regularly.
I've learned it is only a little bit more to get the grande, and you get two times as much expresso and flavoring as if you order a short. Unless you are really watching your sugar and caffeine intake, it is a better deal to get the grande, especially with Starbucks' prices.
Atmosphere: 5
Food: 4
Service: 5
Preston Hernandez
Slowest Starbucks ever and they do not take care of the people in store very well. Don’t care to take orders in a timely manner and they also do not prioritize making drinks or food. Drive the extra few miles to get good service.
Bobbie
Always quick, even when slammed. The workers go out of their way to say something nice to me, every time. ?
Atmosphere: 5
Food: 5
Service: 5
Palmer Suk
Had an excellent drive through experience with Elena, who went way above and beyond with a complicated order. See you again, soon!
Holly Hachat
I just want to shout out Tavion in the drive thru! So nice and cheerful and he put a smile on me and my daughter’s faces! Keep up the amazing attitude and kindness.
Food: 5
Service: 5
Cecile Rock
My drink was refreshing. I relaxed and read while I enjoyed my dragon milk drink.
Atmosphere: 5
Food: 5
Service: 5
Lucy Harrell
The drive-through service was probably the fastest I've ever seen at a Starbucks. They had everything ready by the time we pulled up to the window.
Marina Ortega
Absolutely messed up our order. Was very upset about that.
Atmosphere: 3
Food: 1
Service: 1
Aletheya Round
I was off today and of course came later than I normally would. My drink order was not made the way it should have been. To much milk, Could not taste the matcha or peppermint. Asked for it to be remade. The barista was rude and nasty to me. Then told another barista her side. The other barista said everyone doesn’t know everyone or drinks. Said she will remake it and was also rude to me. Top it off she didn’t make it correctly either. As it wasn’t a lot of matcha nor 190 degrees. I left and went to the Starbucks on Hancock village and had it remade. I never have issues at this Starbucks as I come M-F between 5:40-6 am. They are the real deal and very nice to everyone. To the barista that claims to have been working here for six years. Your customer service should be the same to all customers not just the ones you know.
Had a great experience tonight at this Starbucks. I accidentally ordered at the wrong location and it would’ve been a 30 minute drive in the rain. The barista was so nice and got my order in there and didn’t make me double pay. It was so sweet.
Atmosphere: 5
Food: 5
Service: 5
Emily Adams
Brown sugar shaken espresso- 1 pump pumpkin 2 pumps chia. You'll never go back to pumpkin spice again.
Atmosphere: 5
Food: 5
Service: 5
Eric
Very rude staff who will typically completely ignore you when you walk in- not even a “Hello.” This location acts as though you’re inconveniencing them and are lucky to be there, I was unsure where to pick up my order and there were 6 ppl just standing talking to each other and occasionally looking at me but saying nothing. It’s definitely giving slightly racist and snobby - don’t go here
Atmosphere: 1
Food: 3
Service: 1
Jeff Williams
Either poor product or service, but for now, the 7th time or so I've had a drink spill all over me and my car.
Service: 1
Kim
Let me just say that I love this location. They are usually very efficient, friendly and my order is perfect. Unfortunately today 8/17 at 11am the drive-thru was backed up (8+ cars). I went inside to get my mobile order. I realized why it was backed up when I went in to get my order. ALL of the employees were hustling…and I mean super speed like true Starbucks baristas do when they are busy…..except one. This gentleman was moving at two speeds….slow and stop. Unfortunately he was making drinks….which is what is the majority of what is being ordered. This explains why the drive-thru is backed up. My suggestion to the manager….you know the employee I am referring to. You know who is not keeping up. Put this employee on another duty. Clearly this employee either doesn’t want to be working (based on his attitude I observed while watching him) or is not capable of moving at the pace that is needed to provide the service Starbucks delivers.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: White Chocolate Mocha Frappuccino Blended Beverage, Egg White
I tried the Gingerbread Latte. It was good, but it's not something I would get regularly.
I've learned it is only a little bit more to get the grande, and you get two times as much expresso and flavoring as if you order a short. Unless you are really watching your sugar and caffeine intake, it is a better deal to get the grande, especially with Starbucks' prices.
Atmosphere: 5
Food: 4
Service: 5
Slowest Starbucks ever and they do not take care of the people in store very well. Don’t care to take orders in a timely manner and they also do not prioritize making drinks or food. Drive the extra few miles to get good service.
Always quick, even when slammed. The workers go out of their way to say something nice to me, every time. ?
Atmosphere: 5
Food: 5
Service: 5
Had an excellent drive through experience with Elena, who went way above and beyond with a complicated order. See you again, soon!
I just want to shout out Tavion in the drive thru! So nice and cheerful and he put a smile on me and my daughter’s faces! Keep up the amazing attitude and kindness.
Food: 5
Service: 5
My drink was refreshing. I relaxed and read while I enjoyed my dragon milk drink.
Atmosphere: 5
Food: 5
Service: 5
The drive-through service was probably the fastest I've ever seen at a Starbucks. They had everything ready by the time we pulled up to the window.
Absolutely messed up our order. Was very upset about that.
Atmosphere: 3
Food: 1
Service: 1
I was off today and of course came later than I normally would. My drink order was not made the way it should have been. To much milk, Could not taste the matcha or peppermint. Asked for it to be remade. The barista was rude and nasty to me. Then told another barista her side. The other barista said everyone doesn’t know everyone or drinks. Said she will remake it and was also rude to me. Top it off she didn’t make it correctly either. As it wasn’t a lot of matcha nor 190 degrees. I left and went to the Starbucks on Hancock village and had it remade. I never have issues at this Starbucks as I come M-F between 5:40-6 am. They are the real deal and very nice to everyone. To the barista that claims to have been working here for six years. Your customer service should be the same to all customers not just the ones you know.
Service: 1
This is the best Starbucks in the world.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had a great experience tonight at this Starbucks. I accidentally ordered at the wrong location and it would’ve been a 30 minute drive in the rain. The barista was so nice and got my order in there and didn’t make me double pay. It was so sweet.
Atmosphere: 5
Food: 5
Service: 5
Brown sugar shaken espresso- 1 pump pumpkin 2 pumps chia. You'll never go back to pumpkin spice again.
Atmosphere: 5
Food: 5
Service: 5
Very rude staff who will typically completely ignore you when you walk in- not even a “Hello.” This location acts as though you’re inconveniencing them and are lucky to be there, I was unsure where to pick up my order and there were 6 ppl just standing talking to each other and occasionally looking at me but saying nothing. It’s definitely giving slightly racist and snobby - don’t go here
Atmosphere: 1
Food: 3
Service: 1
Either poor product or service, but for now, the 7th time or so I've had a drink spill all over me and my car.
Service: 1
Let me just say that I love this location. They are usually very efficient, friendly and my order is perfect. Unfortunately today 8/17 at 11am the drive-thru was backed up (8+ cars). I went inside to get my mobile order. I realized why it was backed up when I went in to get my order. ALL of the employees were hustling…and I mean super speed like true Starbucks baristas do when they are busy…..except one. This gentleman was moving at two speeds….slow and stop. Unfortunately he was making drinks….which is what is the majority of what is being ordered. This explains why the drive-thru is backed up. My suggestion to the manager….you know the employee I am referring to. You know who is not keeping up. Put this employee on another duty. Clearly this employee either doesn’t want to be working (based on his attitude I observed while watching him) or is not capable of moving at the pace that is needed to provide the service Starbucks delivers.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: White Chocolate Mocha Frappuccino Blended Beverage, Egg White
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