Ice cream was O K but prices outrageous $12 for two senior citizens portions YOW!!! was I surprised
Barbara Westbrook
I went in for the first time in about a year and asked them if they still had No weigh Wednesday, the cashier just looked at me and would not answer. The “Manager” was behind the counter by the door on her phone and could not answer my question either. The store was dirty and there was dried remnants on the screens under the drop spouts. The floor had sticky bits on it. Will not be going back. Disgusting.
EF
I tried to ask the older Spanish lady 55-63 yrs old with glasses for help with my receipt because the nice cashier was older (70+ yrs old) and he doubled charged me on accident which was fine. I asked her for help she turned her shoulder and brushed me off like I was disgusting. So I just went back to the older man and told him he charged me twice and he refunded me. There’s no reason that the second person in the store is zero help and she’s rude. Unacceptable.
julie rinker
Took my grands here after playing at a park. They love the variety of flavors and toppings! But, bring your wallet! Lol!! Treats for the 3 of us was a little over $25!
Atmosphere: 5
Food: 5
Service: 5
Prism Rose
The employee Luke has given me the best service I could've ever wanted from a sweet frog employee. He was kind, caring and even asked me about my day. Kind service really make the Froyo taste better. This young man is going places
Atmosphere: 5
Food: 5
Service: 5
Crystal Dodson
I was happy to see a gluten free option that was so yummy.
Dietary restrictions: Great options and flavor choices for people with duet restrictions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Blitz Corgi
Had a good experience, Angela was really helpful and really a sweet employee. Thank for the delicious ice cream❤️
Atmosphere: 5
Food: 5
Service: 5
Daniel Wells
My grandma just died and I was feeling very sad, I went to the SF to try to cheer myself up. There was no one else there except the employee behind the counter, Luke. I was ok until I got to the counter to pay, and then my grandmothers face flashed before my eyes and I broke down crying. Luckily, Luke, the employee, was an unlicensed therapist with BetterHelp and he was able to cure my depression. I now get SF every week thanks to Luke, overall 10/10 best Fro Yo I’ve ever had. Whoever the manager is should give Luke a raise.
The W Family
This location of Sweet Frog is the best in the area. They usually have many flavors of frozen yogurt and a good variety of toppings, while other locations in the area don't carry as many flavors or toppings as this one.
Wheelchair accessibility: Not accessible at all! I can’t reach the toppings nor the soft serve when I use my wheelchair! I have to make sure I’m using my mobility aid that allows me to stand when I go there! Nobody wants to have someone else put their toppings for them! Another thing, the door is incredibly difficult to open! Disability is not a choice! Make things accessible!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Alonzal Brown
Love sweet frog. This location is convenient. Just out side of chesterfield/Powhatan area. Not too far from the country.
Laura Arnold
Love having a Sweet Frog Treat! Always your basics and some fun flavors and toppings to add. You really can do innumerable combinations! Fun for kids and adults too!
Ice cream was O K but prices outrageous $12 for two senior citizens portions YOW!!! was I surprised
I went in for the first time in about a year and asked them if they still had No weigh Wednesday, the cashier just looked at me and would not answer. The “Manager” was behind the counter by the door on her phone and could not answer my question either. The store was dirty and there was dried remnants on the screens under the drop spouts. The floor had sticky bits on it. Will not be going back. Disgusting.
I tried to ask the older Spanish lady 55-63 yrs old with glasses for help with my receipt because the nice cashier was older (70+ yrs old) and he doubled charged me on accident which was fine. I asked her for help she turned her shoulder and brushed me off like I was disgusting. So I just went back to the older man and told him he charged me twice and he refunded me. There’s no reason that the second person in the store is zero help and she’s rude. Unacceptable.
Took my grands here after playing at a park. They love the variety of flavors and toppings! But, bring your wallet! Lol!! Treats for the 3 of us was a little over $25!
Atmosphere: 5
Food: 5
Service: 5
The employee Luke has given me the best service I could've ever wanted from a sweet frog employee. He was kind, caring and even asked me about my day. Kind service really make the Froyo taste better. This young man is going places
Atmosphere: 5
Food: 5
Service: 5
I was happy to see a gluten free option that was so yummy.
Dietary restrictions: Great options and flavor choices for people with duet restrictions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Had a good experience, Angela was really helpful and really a sweet employee.
Thank for the delicious ice cream❤️
Atmosphere: 5
Food: 5
Service: 5
My grandma just died and I was feeling very sad, I went to the SF to try to cheer myself up. There was no one else there except the employee behind the counter, Luke. I was ok until I got to the counter to pay, and then my grandmothers face flashed before my eyes and I broke down crying. Luckily, Luke, the employee, was an unlicensed therapist with BetterHelp and he was able to cure my depression. I now get SF every week thanks to Luke, overall 10/10 best Fro Yo I’ve ever had. Whoever the manager is should give Luke a raise.
This location of Sweet Frog is the best in the area. They usually have many flavors of frozen yogurt and a good variety of toppings, while other locations in the area don't carry as many flavors or toppings as this one.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Frozen Yogurt
Always a great desert
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always a great desert stop
Feeds my addiction very well!
Wheelchair accessibility: Not accessible at all! I can’t reach the toppings nor the soft serve when I use my wheelchair! I have to make sure I’m using my mobility aid that allows me to stand when I go there! Nobody wants to have someone else put their toppings for them! Another thing, the door is incredibly difficult to open! Disability is not a choice! Make things accessible!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Love sweet frog. This location is convenient. Just out side of chesterfield/Powhatan area. Not too far from the country.
Love having a Sweet Frog Treat! Always your basics and some fun flavors and toppings to add. You really can do innumerable combinations! Fun for kids and adults too!
Cleanest sweet frog around..
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