Wendy's

6768 Lake Harbour Dr, Midlothian
(804) 601-3202

Recent Reviews

Sort by
Jake Menze

The lady manager was so nice! Food was delicious and she always brightens peoples day I’ll go out of my way to go to this Wendy’s!

Atmosphere: 5

Food: 5

Service: 5

Ramey A

This Wendy's was clean but very slow even though there was no one else in line when we went in to dine. We ordered 2 chuvken nugget kids meals and one came as adult chicken tenders. It was ok but we will probably not be back.

Atmosphere: 3

Food: 3

Service: 2

Johnathan Hughes

I put in a mobile order 5 minutes before arriving for a single combo. Still took 20 minutes and got parked going through the drive thru.

Atmosphere: 1

Food: 3

Service: 1

Josh Walker

Do not go here. Do not go inside, do not order online (they won't receive it), and definitely do not go in the drive through. I try to keep my expectations realistic for fast food but this place is unbelievably poorly managed.

If you must go to Wendy's, and you must go to this Wendy's, expect to wait 30+ minutes if you get your food at all.

Atmosphere: 1

Food: 1

Service: 1

M D

This is probably the worst and most incompetent fast food in the area. We have given it a few tries thinking maybe it was a one time fluke, but each time they’ve royally messed up our DoorDash orders. The first time they forgot all of the fries, the second time they sent us a “sandwich” that only had bun and bacon even though it was ordered correctly, the third and last time we order they forget EVERY sandwich except for… you guessed it… ANOTHER empty sandwich with just bacon. It’s actually impressive how terrible they’re at doing the simplest tasks.

David Bailey

All of the bad reviews about the drive thru taking 45 mins are accurate. I stopped here for lunch otw to a jobsite, it took around 30 mins for one order. I sat at the drive thru microphone for about 10 mins with no acknowledgement, so I said hello, I was greeted with an angry older black lady saying SIR I'LL BE WITH YOU IN A MINUTE. I bet money this Wendy's location will not be here in the next year or so. The employees are nice but the management is terrible. No ketchup either. There's plenty of other food places around here with much better options. I won't be back.

Atmosphere: 1

Food: 3

Service: 1

jason linzi

This has to be the slowest fast food restaurant I have ever seen in my life a very rarely come here and they never disappoint with how freaking slow they are. I bet they’re cooking it to order. My official wait time was 25 minutes and there was only four cars in front of me.

Atmosphere: 1

Food: 1

Service: 1

Mel

I'm from germany. Been there the first time. Awesome food! The American sizes of food and drinks are really big though, lol
But I gotta say, for the fact that I found it really loud in there (no customers, just the surroundings itself), the dude who was in front spoke really silently and that's hard if English isn't your first language...

Atmosphere: 4

Food: 5

Service: 4

David Shaddow

Killer chili

Atmosphere: 3

Food: 5

Service: 5

Matthew Wolfe

Ordered on the app, they cannot find it, then then found it, we ended up coming inside. Showed girl at drive through the order confirmation on the app she tried to tell us it was the wrong store, yet it wasn't. Come on if you mess up move the order to the front of the line! Horrable service! After 15min and cranky kids we find out they had mistakenly given our order to the wrong person. Took a total of 44min to get out order!!!!!!!!!!!!!! Don't bother apologizing, do better! Also they were out of ketchup on a Saturday! Don't worry we still paid full price and they also forgot part of our order that we paid for!!!!!

Atmosphere: 1

Food: 4

Service: 1

Ali A

The drink dispenser literally poured out ants into my cup ….i don’t think there’s more to say.

Atmosphere: 1

Food: 1

Service: 1

Victoria Bond

the cheese isn’t even yellow, undercooked chicken, undercooked fries, and undercooked hair in my food

Atmosphere: 1

Food: 1

Service: 2

kip burns

slow and need more workers to do a better job the food is good at times horrible at night thought it was just me but others get the wrong order and have to wait long periods before getting food gets cold when you get your food dont eat here unless its the last result

Atmosphere: 2

Food: 2

Service: 1

Howitzer

Drive through wait time.. tack on 20 minutes and it will be cold.

Atmosphere: 1

Food: 1

Service: 1

D still

The food hot no problem..its just they are soooooooo,damn slow i waited 28 minutes inside for just a burger yes I'm serious. They need so help..

Atmosphere: 2

Food: 4

Service: 1

Loading...