Subway
16633 Mountain Rd, Montpelier
(804) 255-9596
Recent Reviews
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Sucks, wierd vibe, took my money, go to dominos (like I had to cause they wouldn't give me food)
Employees admitted online ordering was not working but refused to honor the online pricing
Atmosphere: 1
Food: 4
Service: 1
Bad customer Service. Rude workers. Me & my girlfriend was completely ignored when we came in & asked the 2 ladies behind the registers if they had salad bowls. Would not recommend this place to anyone. Never had a problem with subway in my life, until going into this location. Got Mexican next door instead . If I could give them 0 stars I would. Take your hard earned money & business elsewhere.
Atmosphere: 1
Service: 1
Came into subway on Saturday it was not buzy at all I ask one of lady's do yall still sell the salad bowls she looked at me didn't say nothing.. then walk I to back I ask the other lady same thing nothing. How rude I decided to leave you work with public u need Learn to be a little bit nicer to people.
Atmosphere: 1
Service: 1
I was shorted a sub and my sub that I ordered did not get the extra protein that I paid for
Yummy food ?
Brown lettuce, missing most vegetables, does not take coupons and spits on your veteran & first responder discounts throughout the year! Plus still want a tip? DO NOT SUPPORT THIS ESTABLISHMENT!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
This is the second time this has happened to me. The kid making my sub asked me the identical question about which bread numerous times, which I answered the same way 3 times...the last time rather loudly because I thought he was hard of hearing. The kid opened the door to the bread box and turned to me and asked the same question again. I answered again, he asked again,...I just walked out. I know I will NEVER go back to this store. I figured out on the drive home that the kids (remember this is the second occurrence) are just getting out of having to make a sub. Getting paid for doing NOTHING. Heh...the kids have figured out the American way. :o) If I were the owner,...heads would roll. Apparently, based on the other bad reviews, the owner doesn't care. Go figure,...making money in spite of themselves.PS There's a prominent sign on the door..."We DO NOT accept any coupons". Obviously this owner is a money grubbing businessman that cares about nothing else. It will catch up with him one of these days. Wish I was there to see it.
Service: 1
There was an issue on July 4th where a pre-paid order I had made was not able to be filled due to unforeseen circumstances.The store manager personally called me the very next day to apologize and set up a time for when I wanted to return and have my order made for me.Since I'm a traveling merchandiser, I'm only in this area every Tuesday. Upon returning July 11th to have my order made they did so AND gave me a free bag of chips and fountain drink size of choice.Mr. Uversh and his team really went above and beyond to make things right and that really shows they stand by their business and customers. Thanks so much! The sub was amazing!
Atmosphere: 5
Food: 5
Service: 5
This was our second Subway stop for lunch that day (the first was listed as closed on the app so I couldn't place an order online from inside the place...hey I had a BOGO Free that was about to expire!!!). Things went well until my vegan wife got a bite of meat in her veggie delight and her selections of favorites inside. Hmmm, mine was missing the meat The meat and pepper jack cheese I ordered was on her veggie delight. She was not happy. I did get it straightened out, or so I thought. She got a new sandwich and they added chipotle sauce on top of the honey mustard already there for me. I'm easy though. Made it a bit sloppy but if you've ever watched me eat ?.At least she got a cookie for her trouble!Well, I didn't realize how much of a deal this was but after years of meatless dining, it wasn't going to be forgotten. She has sworn off Subway; I got her sandwich and the free cookie later. Looks like future orders will only be a single sandwich whenever I want one ?.
Vegetarian options: Check before you take that first bite. Had I done that first I could have eliminated some heartache!The veggie delight I ended up with was very good though.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
8:45, doors locked, lights off?? Closes at 9pm?
Food not good. Was sold a salty tuna sub and management and staff has no customer service ability. Staff sitting around on telephone with no management on duty. Worst place
Friendly staff. Very patient with my large order. Subs were great.
Always friendly service, fresh food, quick service
Takeout: Yes
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