UPDATE August 2022: This location has closed. I am told they are closing across the country by news reports. Needless to say, this location never seemed to achieve the performance as other locations I have been to.
Mike B.
Waited 10 minutes to even be talked to. Sent my family to the near by Taco Bell. I was approached by a dishwasher who profusely apologized and explained that the manager and the wait staff was outside smoking. When the manager finally approached she was wearing an apron. I apologized that she was going through what she was going through. The ownership should consider closing shop if they can't figure out the staffing issues.
Jennifer K.
Have you tried the warm pretzels and beer cheese dip? Wow! They are the perfect balance of crunchy and chewy, comes with yummy dips, Blue Moon white Cheddar beer cheese and honey Dijon mustard. They were absolutely amazing. I would go back just for these! YUM!!!
Richard E.
Literally, the worst service that I have ever experienced. The bartender asks what people want and then walks away without serving them. These poor people just ate their entire meal without a drink of any kind. I only tried @applebees because @walkerhayes sings the tune, which is incredible by the way.
tina thain
Order the sampler appetizer was told it would be ready at 9:37 pm and arrived to pick up at 9:40 pm they had somehow given my order to someone else just before I arrived. The food was then remade which took over 25 minutes. The manager did not suggest to comp my meal or even a discount or offer me a free drink or dessert. I know accidents happen but something could have been offered. I would still go back and hope the same doesn't happen again.
Ria Ferris
Waiter was friendly but forgot to offer the bread sticks before the meal. The grilled salmon meal was delicious and served hot. Halfway thru lunch, a crowd of teens were seated behind us and became very boisterous. No one asked them to settle down a little so it got a bit disturbing. That's why only 4 stars. Otherwise it was clean and pleasant. We'd visit again.
Myeshia S.
I went to apples because it used to be my favorite restaurant and it used to be so good but when I came here today I orderderd a blue raspberry lemonade and they used to have free refills on this particular drink but today they said there were no more free refills on this drink because of covid and the fact that people order a lot of the syrup it is literally two pumps of syrup I find this outrageous that they have no free refills for two pumps of lemonade syrup so I ordered a sweet tea and although it came fast it was very sour and watery I am very disappointed with how Applebee's has turned out and I won't be coming back.- a very disappointed applesbees perosn
Loranshea F.
Service was good. Food was good. The food came in a timely manner. I got the appetizer platter. Spinach and artichoke dip. Mozzarella sticks. Buffalo chicken. Quesadillas.
Chris Mensing
I must say my food was good. The people I encountered were nice. I was not thrilled with the overall service. In all fairness, I need to mention that I saw my server cleaning tables, cleaning floor, taking orders and I wonder if he was preparing food. He took orders and disappeared a long time then returned with food. At one point I wondered if the food was free because the bill just did not arrive for so long. Finally paid and as we were leaving he called across the restaurant asking did we want the change. He was serving another table, so when was he planning to return the change? The food was good.
Joyce sanders
I dine in sometimes and do pickups for lunch..I love the Asian Chile sauce on my boneless wings. But I guess saucing the whole wing yesterday was not in the budget...Disappointed and they wasn't hot as they sat on the counter while like 3 staff members discussed who was going to wash the silverware...
I'm really pushing it giving a 3 star ? review because its really 2 and a half. Service was good and bad. Orders were taking swiftly but silverware was missing, my son's crayons ? for his kids menu/activity sheet was missing, and another order for another table that was seated after us got their meal before my table. My wife didn't like her 2 for $24 meal that was the chicken breast with cheese and rice that came with my son's chicken tender and fries ? meal. Tenders we're good, and my 12oz ribeye meal was good. Overall I still tip my server well. He was not the problem and hope this location improves.
David
This location have been a hit or miss for me. But this time it was a hit.I was thinking it was going to be not a great experience at the beginning because there was a 25 minute wait and they wasn't busy at all, but they did explain they were short staff. Which does seem to be the theme with most places these days with the pandemic. But they had plenty of tables so they should of been able to seat us sooner still .But with that said everything was great after being seated. The bartender ended up being our waiter and he was on point.He took our orders (party of 6),without writing it down. And everything was correct.The food was awesome as well and was in a timely fashion.
Daughter of The King
Take Out: Friday February 18, 2022 abt. 7:00 p.m... Jefferson Ave. (Paid $43.00)We came inside to order... We were initially well received by a young male waitress who was tall and very nice! He was looking for someone who could take our order at take out register...After getting back to our hotel, we found that the food was good! However, we ordered Onion Rings, (2) Oriental Grilled Chicken Salads, Alfredo Pasta with grilled chicken. Everything was great... The quantity was great! On the flip side the quality of of the lettuce on the Oriental Salad looked a bit limp, dry and not too appetizing. With that being the main Entree of the order, I would rate overall a (3 out 5).
Adrienne Gibson
I came in for lunch on Saturday with my family and while not impressed with the food (by far), out server, Vaughn was most accommodating & attentive. Out of the three servers (including Vaughn) AND manager (Eric Johnson) I observed he was THE BEST! This location is mindful of the table cleanliness but not really of the silverware or the ceiling areas in the inner circle near the bar as evidenced but webs in the corners and along the side and spots/food particles on the flatware. But the service, especially delivered by this individual (Vaughn) was worth noting. He even made a St. Kurt’s for me though he’d never heard of it. It wasn’t the best BUT all the elements were there and the effort made up for anything else. It is my sincere hope that you get to be served by this young man that was willing to take blame for things he didn’t do and to go above and beyond to ensure that we enjoyed our meal.
William B.
not satisfied at all...ordered the club sandwich...picture shows TOAST, not a bun..... Want what i order...seems companies now just dont give a dam about the customer...period!!
UPDATE August 2022: This location has closed. I am told they are closing across the country by news reports. Needless to say, this location never seemed to achieve the performance as other locations I have been to.
Waited 10 minutes to even be talked to. Sent my family to the near by Taco Bell. I was approached by a dishwasher who profusely apologized and explained that the manager and the wait staff was outside smoking. When the manager finally approached she was wearing an apron. I apologized that she was going through what she was going through. The ownership should consider closing shop if they can't figure out the staffing issues.
Have you tried the warm pretzels and beer cheese dip? Wow! They are the perfect balance of crunchy and chewy, comes with yummy dips, Blue Moon white Cheddar beer cheese and honey Dijon mustard. They were absolutely amazing. I would go back just for these! YUM!!!
Literally, the worst service that I have ever experienced. The bartender asks what people want and then walks away without serving them. These poor people just ate their entire meal without a drink of any kind. I only tried @applebees because @walkerhayes sings the tune, which is incredible by the way.
Order the sampler appetizer was told it would be ready at 9:37 pm and arrived to pick up at 9:40 pm they had somehow given my order to someone else just before I arrived. The food was then remade which took over 25 minutes. The manager did not suggest to comp my meal or even a discount or offer me a free drink or dessert. I know accidents happen but something could have been offered. I would still go back and hope the same doesn't happen again.
Waiter was friendly but forgot to offer the bread sticks before the meal. The grilled salmon meal was delicious and served hot. Halfway thru lunch, a crowd of teens were seated behind us and became very boisterous. No one asked them to settle down a little so it got a bit disturbing. That's why only 4 stars. Otherwise it was clean and pleasant. We'd visit again.
I went to apples because it used to be my favorite restaurant and it used to be so good but when I came here today I orderderd a blue raspberry lemonade and they used to have free refills on this particular drink but today they said there were no more free refills on this drink because of covid and the fact that people order a lot of the syrup it is literally two pumps of syrup I find this outrageous that they have no free refills for two pumps of lemonade syrup so I ordered a sweet tea and although it came fast it was very sour and watery I am very disappointed with how Applebee's has turned out and I won't be coming back.- a very disappointed applesbees perosn
Service was good. Food was good. The food came in a timely manner. I got the appetizer platter. Spinach and artichoke dip. Mozzarella sticks. Buffalo chicken. Quesadillas.
I must say my food was good. The people I encountered were nice. I was not thrilled with the overall service. In all fairness, I need to mention that I saw my server cleaning tables, cleaning floor, taking orders and I wonder if he was preparing food. He took orders and disappeared a long time then returned with food. At one point I wondered if the food was free because the bill just did not arrive for so long. Finally paid and as we were leaving he called across the restaurant asking did we want the change. He was serving another table, so when was he planning to return the change? The food was good.
I dine in sometimes and do pickups for lunch..I love the Asian Chile sauce on my boneless wings. But I guess saucing the whole wing yesterday was not in the budget...Disappointed and they wasn't hot as they sat on the counter while like 3 staff members discussed who was going to wash the silverware...
Restaurantji Recommends
I'm really pushing it giving a 3 star ? review because its really 2 and a half. Service was good and bad. Orders were taking swiftly but silverware was missing, my son's crayons ? for his kids menu/activity sheet was missing, and another order for another table that was seated after us got their meal before my table. My wife didn't like her 2 for $24 meal that was the chicken breast with cheese and rice that came with my son's chicken tender and fries ? meal. Tenders we're good, and my 12oz ribeye meal was good. Overall I still tip my server well. He was not the problem and hope this location improves.
This location have been a hit or miss for me. But this time it was a hit.I was thinking it was going to be not a great experience at the beginning because there was a 25 minute wait and they wasn't busy at all, but they did explain they were short staff. Which does seem to be the theme with most places these days with the pandemic. But they had plenty of tables so they should of been able to seat us sooner still .But with that said everything was great after being seated. The bartender ended up being our waiter and he was on point.He took our orders (party of 6),without writing it down. And everything was correct.The food was awesome as well and was in a timely fashion.
Take Out: Friday February 18, 2022 abt. 7:00 p.m... Jefferson Ave. (Paid $43.00)We came inside to order... We were initially well received by a young male waitress who was tall and very nice! He was looking for someone who could take our order at take out register...After getting back to our hotel, we found that the food was good! However, we ordered Onion Rings, (2) Oriental Grilled Chicken Salads, Alfredo Pasta with grilled chicken. Everything was great... The quantity was great! On the flip side the quality of of the lettuce on the Oriental Salad looked a bit limp, dry and not too appetizing. With that being the main Entree of the order, I would rate overall a (3 out 5).
I came in for lunch on Saturday with my family and while not impressed with the food (by far), out server, Vaughn was most accommodating & attentive. Out of the three servers (including Vaughn) AND manager (Eric Johnson) I observed he was THE BEST! This location is mindful of the table cleanliness but not really of the silverware or the ceiling areas in the inner circle near the bar as evidenced but webs in the corners and along the side and spots/food particles on the flatware. But the service, especially delivered by this individual (Vaughn) was worth noting. He even made a St. Kurt’s for me though he’d never heard of it. It wasn’t the best BUT all the elements were there and the effort made up for anything else. It is my sincere hope that you get to be served by this young man that was willing to take blame for things he didn’t do and to go above and beyond to ensure that we enjoyed our meal.
not satisfied at all...ordered the club sandwich...picture shows TOAST, not a bun..... Want what i order...seems companies now just dont give a dam about the customer...period!!