Buffalo Wild Wings
12150 Jefferson Ave, Newport News
(757) 249-3999
Recent Reviews
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Got some wings, o-rings, and some waters. It was the afternoon and I get it. We weren't the dinner crowd drinking beers and eating alot of wings.
Atmosphere: 5
Food: 5
Service: 4
Super cool 😎 👌 bartender seated us and mixed me up my favorite drink without it even being on the menu. The chicken of course is amazing but we tried diff sauces with them. Cajun, spicy garlic and jerk chicken are forehead sweating good. Drink water. Loved the vibe.
Atmosphere: 5
Food: 5
Service: 5
So tbh, I haven't been to this place in a long time because we got trash service a couple times in the distant past, but we gave it a shot tonight and the manager working was the BOMB. Dude looked out for us and made sure we had everything we could want and then some. This guy is amazing! Don't let him go! Fantastic customer service, thank you!
Atmosphere: 5
Food: 5
Service: 5
It was amazing service 😁😁😁
Ive been at this place several times. Each time its been a bit drab. Thie place is always dark, to the point its difficult to read the menu. It has that muggers row feeling in this place. They are all this way. Boring and non festive. They are remodeling and taking their time.
This last order was placed online for take out. I walk in tell the man behind the counter the name associated with the order and he stops cleaning the menus with a nasty rag, spins around in the chair and looks for the order.
A lady who works there comes out asks me for the name and says to the man, where's the order? As if it was just there.
He finally responds, I just gave it to some one else. The lady looked livid and says to wait a few more minutes and we will correct this. She reprints the order and takes it into the kitchen. In the meantime, the guy who gave away the order kept saying he was sorry. He stopped washing the menus when he revealed his mistake, but he did not move from that chair or offer anything other than a handful of i am sorry about that. I personally wont visit here. My son likes this place, even though most times there are less than a handfull of patrons in this place. Its become a place that only exists because of marketing.
The only saving grace was the lady who took the initiative to get the order fulfilled. She should be a manager because there wasnt one to be seen when i was there.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Potato Wedges
My waiter put me on to the Chipotle bqq dry rub . I was not disappointed.
Atmosphere: 5
Food: 5
Service: 5
The food is what it is, nothing really to write home about. I do say the chicken sandwich might have Popeyes beat. Coming here for the atmosphere, you won’t get it, better off staying at home. Small TVs and overly loud audio. The service on the other hand has been top notch! Melissa has been outstanding every time she’s been my server! Phenomenal customer service! Very personable and very friendly! The parking lot feel like a country road with all the holes.
Kid-friendliness: If you child has audible issues i would not recommend you bring them on a weekend
Wheelchair accessibility: Very
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: All American Cheeseburger with Bacon and Fries, Potato Wedges, Cauliflower Wings - Small Cauliflower Wings
my husband and i ordered from here last night, and both woke up throwing up. I’m pretty sure we have food poisoning.
Worst service I’ve ever had and wings were mid
Atmosphere: 3
Food: 1
Service: 1
Store should close down, how are you going to let your WING store run out of ranch dressing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The only bad thing is that the spicy wings are more than spicy, the wings have a lot of spices and it is bad taste to eat highly seasoned chicken.
The menu is not clear and even the unchopped wings are super full of seasonings to such a degree that I had to throw them away.
Atmosphere: 5
Food: 3
Service: 4
Never offered service. No one came to take our order. After 20minutes we walked out! This never happened before. (This was out first time at this restaurant).
Saturday 12/28. Bar area was packed (college football playoff game) and dinning area practically empty.
Heard from friends that this particular restaurant was "the worst".
We arrived around 9 PM with a party of five and no wait. It took ten minutes to seat us, just as long to get a bartenders attention so we can get drinks, at least thirty minutes for they to take our food order. The appetizers were good but our food came out room temperature. After the slow service we didn't get out of there until after 11PM. They were understaffed and it showed in the "I don't care attitude" the staff showed and the food received. I'm hoping it will be better next time.
Wheelchair accessibility: It is accessible by wheel chair, but be careful on crutches the floor was very slippery from lack of a good cleaning.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: All American Cheeseburger with Bacon and Fries, Buffalo Chicken
this places service is completely unreliable. i ordered two simple things, wings and a burger, and not only did they forget my wings BUT didn’t add buns on the burger. when i tried to call, no one would answer after multiple attempts. shame.
Atmosphere: 1
Food: 1
Service: 1
To the person running the place. Please take note. You have no staff at lunchtime. 5 people, including myself, were at the bar just wondering if the waitress was ever coming back... She was nice and all, but she had better things to do. I watched a couple come in and leave due to not being helped. I could not find one employee on the floor for 5 to 10 minutes. For some reason, outside the front door, an employee was just sitting on the ground. It was odd having to walk around her to get inside. I'm not sure what is going on at this place.
Atmosphere: 3
Food: 4
Service: 2
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