Service was a bit slow but our server was very friendly and the food was good! Our table had hamburgers, chicken sandwich and the cheesesteak. We were all quite pleased!
David Friberg
It's pretty quiet, but it is a hotel restaurant.
Tim Smith
Jenny and Melissa were rock stars. Love this place. Our go to place after CWS games.
Carla Broom
Amazing place. I will be back. It is an entire vibe!! Very Clean, the staff was friendly, service was great. I had the Farm Fresh burger.. OMG! Seasoned perfectly. A must try especially if you are a cheese person.
Tug Yorktown (Virginia)
We have frequented your establishment many times over the past couple years and always had a good experience with great food and decent service. Last night we decided to meet there after not having eaten there for a couple months. Our experience was beyond disappointing.
Other than the two people who only had salads the food was absolutely horrible. The queso was cold and the chips were stale. The French Fries, I’m not sure what brand they were, but they were terrible. The chicken tenders are not actually breaded chicken tenders, they were like blackened & grilled, and they were burnt tasting. The piece of fish on the fish sandwich was tiny, tasted ok though. The burgers themselves were fine for the most part, but they absolutely destroyed everyone on of the buns by grilling them until they were black & burnt tasting. The child’s pizza was worse than a great value frozen pizza, a tombstone frozen pizza would have been an improvement.
The Mixed Drinks were expensive and watered down with a garden hose. My Cpt Morgans & Coke was nearly as see thru as a plain glass of water, and tasted like nothing but water. My friend ordered a Jameson & ginger double, it was definitely not a double, it was barely a single. Surprisingly they did get the Green Tea Shooters right. They have multiple beer taps, but no beers were on tap, so just there for looks I supposed.
The waitress was very nice, no issues with her attitude or demeanor, her service on the other hand was not very good, she would just disappear for long periods of time, couldn’t remember who had ordered what, and was slow to respond to request. And the place was not very busy.
But the real kicker was the “Large Party SrvChg” which said it was 20%. Mind you we had Seven Adults, and One Toddler, so not exactly a “Large Party”, and they were split bills. But OK, problem was it absolutely was Not 20%. The charge on my bill worked out to 49.30%, and several others in the group their charges worked out to well over 30%.
So, you provided less than stealer Service, horrible food, weak drinks, and then add your own Tip of anywhere between 30-50%. Absolutely ridiculous.
I don’t know what’s happened in the last 6 months, but you need to fix it. Your just lucky that you have a built-in client base from the hotel, because if you had to stand on repeat locals you’d be out of business in 6 months. We won’t be back until we see something stating new management because whoever is managing now is failing miserably.
If I could give it Zero Stars I would. (YSO)
Big Jay
The fries were hot and crispy. The burger had great toppings and was good quality.
My only complaint was I ordered a medium cooked burger and got well done. I would definitely try it again based on the overall quality of the food and service.
Michael Raymer
I got a turkey burger to go, very thin but it was good. Lots of servers as I guess for the lunch rush. It was freezing in there, but pretty cool place.
Russell Spoon
Best berger and fries I have had in a very long time. Definitely will always keep coming back here.
Parking: I thought I was in the wrong place due to the hotel, but it's inside and to the left. It's a sports bar that should be more busy but is not.
Service is fantastic. Burgers are top notch. They don't skimp on the fries or onion rings. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Burger
BCL1
Food was great but our waitress Aleisha had the trashiest attitude. It made things extremely uncomfortable to ask for anything or to enjoy our first visit. I would never go back, which is such a shame since the food was actually good!
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Burger
Chris Keatts
This place get my vote for the best Burger in Hampton Roads. I have been here at least a dozen times with friends and family. I have tried all the burgers and loved them all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Good Burger, Burger, Breakfast Burger
MDarnel Ward
The service was great. Had lunch at the bar, and my bartender was friendly and attentive. The food was great. The cocktail I had was appropriate for the time of day.
Service was a bit slow but our server was very friendly and the food was good! Our table had hamburgers, chicken sandwich and the cheesesteak. We were all quite pleased!
It's pretty quiet, but it is a hotel restaurant.
Jenny and Melissa were rock stars. Love this place. Our go to place after CWS games.
Amazing place. I will be back. It is an entire vibe!! Very Clean, the staff was friendly, service was great. I had the Farm Fresh burger.. OMG! Seasoned perfectly. A must try especially if you are a cheese person.
We have frequented your establishment many times over the past couple years and always had a good experience with great food and decent service. Last night we decided to meet there after not having eaten there for a couple months. Our experience was beyond disappointing.
Other than the two people who only had salads the food was absolutely horrible. The queso was cold and the chips were stale. The French Fries, I’m not sure what brand they were, but they were terrible. The chicken tenders are not actually breaded chicken tenders, they were like blackened & grilled, and they were burnt tasting. The piece of fish on the fish sandwich was tiny, tasted ok though. The burgers themselves were fine for the most part, but they absolutely destroyed everyone on of the buns by grilling them until they were black & burnt tasting. The child’s pizza was worse than a great value frozen pizza, a tombstone frozen pizza would have been an improvement.
The Mixed Drinks were expensive and watered down with a garden hose. My Cpt Morgans & Coke was nearly as see thru as a plain glass of water, and tasted like nothing but water. My friend ordered a Jameson & ginger double, it was definitely not a double, it was barely a single. Surprisingly they did get the Green Tea Shooters right. They have multiple beer taps, but no beers were on tap, so just there for looks I supposed.
The waitress was very nice, no issues with her attitude or demeanor, her service on the other hand was not very good, she would just disappear for long periods of time, couldn’t remember who had ordered what, and was slow to respond to request. And the place was not very busy.
But the real kicker was the “Large Party SrvChg” which said it was 20%. Mind you we had Seven Adults, and One Toddler, so not exactly a “Large Party”, and they were split bills. But OK, problem was it absolutely was Not 20%. The charge on my bill worked out to 49.30%, and several others in the group their charges worked out to well over 30%.
So, you provided less than stealer Service, horrible food, weak drinks, and then add your own Tip of anywhere between 30-50%. Absolutely ridiculous.
I don’t know what’s happened in the last 6 months, but you need to fix it. Your just lucky that you have a built-in client base from the hotel, because if you had to stand on repeat locals you’d be out of business in 6 months. We won’t be back until we see something stating new management because whoever is managing now is failing miserably.
If I could give it Zero Stars I would. (YSO)
The fries were hot and crispy. The burger had great toppings and was good quality.
My only complaint was I ordered a medium cooked burger and got well done. I would definitely try it again based on the overall quality of the food and service.
I got a turkey burger to go, very thin but it was good. Lots of servers as I guess for the lunch rush. It was freezing in there, but pretty cool place.
Best berger and fries I have had in a very long time. Definitely will always keep coming back here.
Parking: I thought I was in the wrong place due to the hotel, but it's inside and to the left. It's a sports bar that should be more busy but is not.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Farm Fresh Burger, Nacho Fries
Better than expected. Went at an off time for late lunch. Not bad but not noteworthy.
Atmosphere: 3
Food: 3
Service: 4
It was a serviceable burger and a nice restaurant, the table legs on the booths really made me giggle
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Burger
Restaurantji Recommends
Service is fantastic. Burgers are top notch. They don't skimp on the fries or onion rings. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Burger
Food was great but our waitress Aleisha had the trashiest attitude. It made things extremely uncomfortable to ask for anything or to enjoy our first visit. I would never go back, which is such a shame since the food was actually good!
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Burger
This place get my vote for the best Burger in Hampton Roads. I have been here at least a dozen times with friends and family. I have tried all the burgers and loved them all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Good Burger, Burger, Breakfast Burger
The service was great. Had lunch at the bar, and my bartender was friendly and attentive. The food was great. The cocktail I had was appropriate for the time of day.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: BT Burger and Fries
Great fries and good burgers
Atmosphere: 4
Food: 5
Service: 5
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