Captain D's
10159 Jefferson Ave, Newport News
(757) 596-1027
Recent Reviews
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If I️ could give the service a zero I️ would the attitude the girl at the window gave is sickening .
Atmosphere: 1
Food: 1
Service: 1
What I ordered and what I got was not the same thing and when I tried to tell them what I ordered, I was told that was not what I ordered. I got all chicken and was told it was fish. If the fish and chicken are indistinguishable you can keep it. The breading was soggy and some was tough. The shrimp was ok and the baked potatoes were actually good with the exception of the lack of enough butter for 6 potatoes and no salt and pepper. One of the crab cakes was inedible because it was sour.
Atmosphere: 1
Food: 1
Service: 1
Great service and the staff is so friendly and hospitable
Atmosphere: 5
Food: 5
Service: 5
Good seafood and didn't break the bank
Atmosphere: 5
Food: 5
Service: 5
First time at this location. Food was good and service was wonderful. The place was pretty clean for a fast food type restaurant.
Atmosphere: 5
Food: 5
Service: 5
Excellent service when employee (John) is there!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Giant Fish Sandwich, Classic Cheesecake
Don’t order from any delivery service. I ordered through uber eats, and got less than half of my order. The worst
Atmosphere: 1
Food: 1
Service: 1
Loved the fish
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Fried Shrimp, Seafood
Love their batter dipped fried fish! Soooooo awesome!
Food: 5
Service: 5
Excellent. The gentleman that took our order made it an even more pleasant experience.
Kid-friendliness: Music is old school and sets the atmosphère just right.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
In my hometown we had one so I wanted to see how to compare. The prices went up… obviously since it has been like 17 years since I been to one. But it’s reasonably priced for most of the items. It is a fast food restaurant you order at the counter and they can bring it to the table if you order for sit in otherwise you just pick it up at the counter or drive thru. The food was good I had something like a sampler and it was good minus the fries. The atmosphere reminds me of home so I will always like it. I do recommend trying it at least once.
Dietary restrictions: They do have grilled options but do still ask about and inform them regardless.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: French Fries, Fried Okra
The cashier and cooks were very nice. However, I personally don't like their food. The menu looks appetizing but the flavor is off. It's also VERY GREASY. It was fresh but greasy. After eating their food, I felt I had to purge my body by eating purely clean food and drinking plenty of water.
Many people love Captain D's so I'm not knocking those folks. I'm just giving my personal opinion of their food.
Vegetarian options: No I don't think so
Dietary restrictions: No
Kid-friendliness: Yes
Wheelchair accessibility: Don't know
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: French Fries, Coleslaw, Seafood
Didn't taste fresh
plus I like my food fried hard..
Hopefully I'll try again in the next few months..
Has to be one of the worst captain ds I've been to. Went in with family to eat at 8pm and was told dining room was already closed because they have to clean it b4 closing. They don't close for 2 another hrs so that made no send to me. Talk about total laziness. That lousy attitude just cost them a nice sale and lost my business. You would think since they were totally deserted inside and in drive thru they would want the business but I guess not. This new generation doesn't know anything about customer service apprantly, All they know is work as little as possible so they can play on their phones.
Service: 1
Hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Seafood
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