I've ordered delivery here from the app lord knows how many times, and every single time my order was correct and delicious and hot. Maybe I'm just lucky unlike other folks here lol. I'll forever continue ordering from this place. Delicious
Food: 5
Service: 5
Kiki “JustLikeHeaven” J
Would not recommend them. Twice I had an issue with them. One was when I had a delivery for Uber eats, they do not secure their food like other establishments do and on top of that instead of using two separate bags they packed one bag full. I ended up loosing my customers fries even tho I secured his bag the best I can. Let’s say he wasn’t to happy.The second time was today 12/12/23 when tried calling them because I was having issues trying to retrieve my email reward I got and that ends today not showing in my app, so I couldn’t make a online order and drove there. I talked the manager about it and he wouldn’t honor the coupon telling me that maybe it’s an issue with this and that. Or maybe the email is wrong. I told him there is no issue and the email is not wrong. It clearly states it ends today on 12/12. I told them I will never eat there again on top of that I had better Cheesesteaks anyways. I REPEAT don’t contact me to rectify anything. Once is once twice is a no go.
Atmosphere: 1
Food: 2
Service: 1
Chere Vassell
The food was good but the service was very poor. There's an advertisement that says $5 off now if you download the app. I downloaded the app, requested the $5 off and was told that it didn't work and I had to wait for it to pop up in the app some day. Also, the cashier was really raggedy, like I was wasting his time. I ordered a large cheesesteak and wanted to make it a combo. I asked him if the fountain drinks were the only ones I could get for the combo price? His response, "you can get any drink". I chose strawberry lemonade. He asked, "regular or large"? I asked what was the difference in price, he held up.2 different cups and said the is regular and this is large. Yes but do they cost the same? Was finally told the large would cost more. I then wanted to confirm the strawberry lemonade situation because I didn't believe it cost the same as a fountain drink. It didn't, he eventually told me I would be paying more. Poor customer service socks.
Food: 5
Service: 2
Lily Lazar
The food was good but the lady at the grill was extremely disrespectful and loudly yelled at the cashier in glasses which made the experience unpleasant.
Jordan Griffin
The food was disgusting. No taste at all.
AGT
Never come here. Worst philly cheesesteaks on this side of the Mississippi.
Henry Pena
Love these cheese steak sandwiches. Only reason 4⭐️ is because it's a mall and alot of people walking around while yoi eat. Otherwise good
Devin Guttilla
The male cashier was really nice and excellent worker but the woman in the kitchen was rude and was too busy arguing with her workers to admit their mistake
Madz Wojo
They got my order wrong and admitted they did it wrong but made me pay to fix it and get the correct order.
Bryan Bohannon
My sandwich had wax paper in it. I appreciate the added value, but ultimately found it to be inedible and a detriment to the mouth feel.
This is the best place to get a Philly steak I've ordered Philly steak at 3 different place and none was as good as Charley's
Richard Stoutingberg
Granted watch what you order because it's not very clear what comes with what, but, the cheese steaks were absolutely delicious!
Franklin Hamilton
They have my whole entire 100% vote for greatness! Patrick Henry & MacArthur Malls.
lovely me
Food was cook on order and hot. Any cheesesteaks that you buy going to be awesome delicious. The price is a little deep but for the food it kind of way it out.
Vykki Hale
This was my first time and I'll tell you that it's worth the price...Succulent meat and nice fresh crusty bread it makes a wonderful sandwich when is well-prepared and it was
I've ordered delivery here from the app lord knows how many times, and every single time my order was correct and delicious and hot. Maybe I'm just lucky unlike other folks here lol. I'll forever continue ordering from this place. Delicious
Food: 5
Service: 5
Would not recommend them. Twice I had an issue with them. One was when I had a delivery for Uber eats, they do not secure their food like other establishments do and on top of that instead of using two separate bags they packed one bag full. I ended up loosing my customers fries even tho I secured his bag the best I can. Let’s say he wasn’t to happy.The second time was today 12/12/23 when tried calling them because I was having issues trying to retrieve my email reward I got and that ends today not showing in my app, so I couldn’t make a online order and drove there. I talked the manager about it and he wouldn’t honor the coupon telling me that maybe it’s an issue with this and that. Or maybe the email is wrong. I told him there is no issue and the email is not wrong. It clearly states it ends today on 12/12. I told them I will never eat there again on top of that I had better Cheesesteaks anyways. I REPEAT don’t contact me to rectify anything. Once is once twice is a no go.
Atmosphere: 1
Food: 2
Service: 1
The food was good but the service was very poor. There's an advertisement that says $5 off now if you download the app. I downloaded the app, requested the $5 off and was told that it didn't work and I had to wait for it to pop up in the app some day. Also, the cashier was really raggedy, like I was wasting his time. I ordered a large cheesesteak and wanted to make it a combo. I asked him if the fountain drinks were the only ones I could get for the combo price? His response, "you can get any drink". I chose strawberry lemonade. He asked, "regular or large"? I asked what was the difference in price, he held up.2 different cups and said the is regular and this is large. Yes but do they cost the same? Was finally told the large would cost more. I then wanted to confirm the strawberry lemonade situation because I didn't believe it cost the same as a fountain drink. It didn't, he eventually told me I would be paying more. Poor customer service socks.
Food: 5
Service: 2
The food was good but the lady at the grill was extremely disrespectful and loudly yelled at the cashier in glasses which made the experience unpleasant.
The food was disgusting. No taste at all.
Never come here. Worst philly cheesesteaks on this side of the Mississippi.
Love these cheese steak sandwiches. Only reason 4⭐️ is because it's a mall and alot of people walking around while yoi eat. Otherwise good
The male cashier was really nice and excellent worker but the woman in the kitchen was rude and was too busy arguing with her workers to admit their mistake
They got my order wrong and admitted they did it wrong but made me pay to fix it and get the correct order.
My sandwich had wax paper in it. I appreciate the added value, but ultimately found it to be inedible and a detriment to the mouth feel.
Restaurantji Recommends
This is the best place to get a Philly steak I've ordered Philly steak at 3 different place and none was as good as Charley's
Granted watch what you order because it's not very clear what comes with what, but, the cheese steaks were absolutely delicious!
They have my whole entire 100% vote for greatness! Patrick Henry & MacArthur Malls.
Food was cook on order and hot. Any cheesesteaks that you buy going to be awesome delicious. The price is a little deep but for the food it kind of way it out.
This was my first time and I'll tell you that it's worth the price...Succulent meat and nice fresh crusty bread it makes a wonderful sandwich when is well-prepared and it was