Chick-fil-A

12128 Jefferson Ave, Newport News
(757) 882-8844

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Recent Reviews

Honestly great location. Used the app, parked, went in and sat down. Got our food for a family of 6 within 10 minutes (this including special sandwiches with mac and cheese) so in my book that's not bad at all. Super clean, nice staff. Forgot a few of our drinks but honestly it was a busy day, things happen! Wasn't the end of the world. Just had to go up and ask them but they were already on it trying to figure out what went wrong!
Food is good if fresh & hot. Ice cream cones are not ok. You pay over $2.00 and they try to hand you a cone of ice cream like they give a little kid. I have it back every time & request my money back and they remake it. All the food is good as long as fresh & HOT. When sandwiches sit on a hot lamp for too long the breading on the chicken gets soggy & sometimes the the breaded chicken loses its taste. So I try to go when I know it's gonna be fresh/ by the first...
After visiting two other Chick-Fil-A's, I clearly see why this particular one is ALWAYS crowded!!! Their efficiency is top-notch and their professionalism is second to none! You know that your meal is going to be hot and fresh. No other comparisons to this one and they always honor Veterans Day!!!

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