Cracker Barrel Old Country Store

12357 Hornsby Ln, Newport News
(757) 249-3020

Recent Reviews

Sort by
Arla Albers

We sat for at least 45 minutes (no exaggerations) after ordering to get our food. Food was OK, but dumplings stuck to each other (not fresh?). At the beginning I asked for a few pieces of cornbread. Was told it was in the oven and would be out in 20 minutes. Where the hell was the chef that let it get down to less than what could be served in 5 minutes? Then it wasn't really good....VERY oily. Came out within 5 minutes of us leaving the table. BAD service. We checked with 3 different waitresses for our food. NO help given. Server was polite, but never apologized for the wait. When I complained at the register, nothing was compensated or no apology there, either. Guessing the server was new? Still, we had 3 kids with Grandpa and Grandma and it was almost 2:30 by the time we ate....and we arrived around 12:15. Won't go here again.

Atmosphere: 4

Food: 3

Service: 1

Mark Knoeller

I have been to some really Cracker Barrel locations but this was not one of them. Food was pretty consistent with other locations but the waiter was inattentive and the restaurant and store could use a little help.

Atmosphere: 3

Food: 4

Service: 3

Jelena S

Brianna H. was our server and she did a fantastic job! She was attentive and friendly throughout our visit. Our breakfast was absolutely delicious — a great experience all around.

Atmosphere: 5

Food: 5

Service: 5

Nikki Miller

food was great, the restaurant was busy, but we didn't have to wait. Our server Morgan was exceptional, she had several people to take care of, and she done it without missing a beat. will definitely be back and ask for her.

Atmosphere: 5

Food: 5

Service: 5

fred price

Excellent service

Atmosphere: 5

Food: 5

Service: 5

Andres S.

The waitress Brianna, she is amazing 👏, took good care of us and always attentive, great place and people.

Atmosphere: 5

Food: 5

Service: 5

Darlia Coffey

Definitely a favorite ! Any time breakfast lunch or dinner...never disappoints

Atmosphere: 5

Food: 5

Service: 5

Andre Oldham

Do not purchase steak bites very tough

Food: 3

Jeff Sondergeld

Typical

Atmosphere: 5

Food: 5

Service: 5

Mary B-F

Great comfort food and atmosphere. Service was on point

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 4

Zykeria Wilks

Portions given for food could be more considerate

Parking: Convenient

Wheelchair accessibility: Ramp provided

Atmosphere: 4

Food: 2

Service: 3

Recommended dishes: Chicken Fried Chicken, Fried Apples

Shaquitta Morton

The food this time was not up to par. It was made wrong and missing items. I waited almost a hour and then didn't get all I paid for or the service I had come to expect.

Atmosphere: 3

Food: 1

Service: 3

Jay Boogie

It was pleasant

Parking: Not enough spot on peak hours

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Biscuits and Gravy, Grits

S S

No refills on drinks. Food was not the best especially for the price. Waitress was rude and did not even check on us after the order was taken.

Atmosphere: 4

Food: 2

Service: 1

Candace Phelps

Our server and staff was very friendly and efficient

Atmosphere: 5

Food: 5

Service: 5

Loading...

Cracker Barrel Old Country Store

12357 Hornsby Ln, Newport News, VA 23602
(757) 249-3020