Donatos Pizza

12515 Jefferson Ave, Newport News
(757) 525-4944

Recent Reviews

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Rachel Hartin

Service has gone downhill. I waited for my pickup pizza over 20 minutes from the time they said it was ready. Every employee had an attitude and was uncomfortable. Don’t recommend this shop anymore unfortunately because I used to love it.

Jerry Rodriguez

Worst service I ever received in this place. The girl at the counter doesn't really know what she's doing. When you ask to talk to a manager the manager comes out with an attitude like you did something wrong to them. And then he gets sarcastic with you. Just a little man with the glasses I understand being a manager but you got to have some customer service he has absolutely no customer service

Atmosphere: 5

Food: 5

Service: 1

Alexandra Paolicelli

was a lil disappointed. menu sounded very different and enticing, but what I got was really mid. I got a small pizza with nashville chicken, jalapeños, pineapple, onion, and black olives. the pizza felt like the toppings were thrown on after the fact and warmed, or maybe grilled separately then put on top?? the veggies and pineapple were barely cooked and not settled in the cheese if ya know what I mean.. the jalapeño things were alright I guess but super greasy and included in it was a packet of newmans ranch and I kinda expected a homemade ranch. idk if my expectations were just too high or what but yea

Food: 3

Adrian B

My pizza was burnt. However the young lady working was very polite.

Atmosphere: 4

Food: 2

Service: 4

She She Sim

I ordered take out 14" cheese pizza and 6 wings. It was literally the worst pizza by far. I got on a zoom call with 8 of my family members for them to witness the foolishness called pizza. It couldn't compare to any other pizza on every level whether no frill pizza, school pizza, frozen pizza, any pizza chain, etc. No matter what pizza you compare it to they would fail. The pizza was like a cookie, cheese burnt and a sliver of sauce. Simply nasty and disgusting. Should not qualify as a pizzeria. Pizza and wings on an app - $60. I threw the pizza in the garbage. I must protect my belly. I ate a few slices because I was angry and can't see throwing food in the garbage. The wings wasn't that bad.

Food: 1

Kenneth Zelaya

The big casheer is slow af

Atmosphere: 1

Food: 3

Service: 2

Caro Nazarit

The food is good,but today the girl take my order wrong after cancel and she no take my order again she no pay attention this is my favorite place for pizza but the service today was awful I had say hey you cancel my order you can take my order again I want my pizza, so is better you make you order online is the first time coming and the girl no was kind because the other times when coming the girls was very kind and pay attention.

Atmosphere: 4

Food: 4

Service: 1

Lisa Moore

Never can go around here! Cauliflower Pizza crust is great, boneless wings, Salad. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cauliflower Heat

Ariel Y

First time visiting, and it's a quiet atmosphere. We ordered 3 pizzas: meat lovers, pepperoni, and cheese. I didn't expect the round pizzas to be cut into squares. Other than that, I would visit again.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Meat Lovers Pizza

Greg Norman

Really good greasy pizza. Good subs too.

Atmosphere: 4

Food: 4

Service: 4

Hasbid Siriel

Very goodddd

Atmosphere: 5

Food: 5

Service: 5

Todd Dionne

First time having Danatos Pizza. Went with the thin crust and the family really enjoyed it. We liked the 100 slices of pepperoni, fresh mushrooms, and fresh jalapenos. Looking forward to our next visit.

Atmosphere: 4

Food: 5

Service: 4

Ashley Atkins

We got our food and started to eat at least the bread sticks but a young lady in a bright red shirt was immediately rude. She glared at myself as she came back inside from the back patio and then slammed our pizza on the table and rolled her eyes at my friend. My friend of course got upset and demanded a box and she never even said a word to us as she got one. Will not be dining in again.

Atmosphere: 1

Food: 1

Service: 1

Mark Mulvaney

Good food and service, sadly they have removed the salad from the pick 2. Pricing is good, military discount offered on Monday.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Italian Submarine Sandwich, Managers Special Pizza

Brian Banks

Ordered a pickup for 4 p.m
Place was dead still not ready at 4:15,not so professional...

Atmosphere: 1

Food: 3

Service: 1

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