Firehouse Subs Jefferson
12515 Jefferson Ave, Newport News
(757) 968-5880
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This was my first time trying the subs, and they were delicious! David, the manager, was very pleasant and took his time recommending his favorites. I really appreciated the friendly service. Definitely going back soon!
Atmosphere: 5
Food: 5
Service: 5
Fast and easy!
Atmosphere: 5
Food: 5
Service: 5
Love their pastrami sandwiches
Atmosphere: 5
Food: 5
Service: 5
Food is great but I’ve been asked on multiple occasions did I purchase the drink that I had in my hand. Why would I grab a drink if I didn’t pay for it
When we walked it it was kind of busy. Alot of delivery orders. The crew never skipped a beat. They remained friendly and greated everyone. They were definitely hustling. Keep up the good work
Atmosphere: 5
Food: 5
Service: 5
They are just to slow.
Atmosphere: 1
Food: 5
Service: 1
Negative interaction. We came in 8:45pm june 5th and the girl complained to the boy about us coming in close to the closing time. Just weird and negative. I could really talk about it but ill leave it at that 😂
Atmosphere: 1
Food: 5
Service: 1
I come here twice a week and usually have a great experience. Today my family treated me for my birthday. After walking in the door I already knew it was going to be an experience. There was someone in there I haven't seen before glaring my family down from the minute we went in the door. I was instantly uncomfortable but dealt with it as I always eat outside anyway. I always eat outside for 2 reasons, they keep the ac down low and I have an autoimmune disorder that the cold triggers and 2 this location alhas thr door bell so loud and it goes off often and gives me a migraine. So as usual we eat outside. It's a beautiful day with a slight breeze. I opened the umbrella and sit down my grateful 8 month pregnant self down. Instantly the man came out and started freaking out about the umbrella about how they can't handle a breeze and they go thru to many umbrella a week etc. the breeze today is 10 mph. The umbrellas aren't new they are sun bleached and frayed and there were about a hundred different ways he could have handled this or. He could have checked his attitude and it would have been a different issue. I really wanted to go cancel my order at this location.
Atmosphere: 2
Food: 5
Service: 1
Overall an excellent experience. Order was correct and order filled in a timely manner. 👍
Atmosphere: 5
Food: 5
Service: 5
Staff were miserable and rude from the start. The food was good, but they made my second sub wrong.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
We love steak and cheese sub.
Atmosphere: 3
Food: 5
Service: 5
Great fast service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Ranch Medium
Great food
Atmosphere: 5
Food: 5
Service: 5
Great Friendly service! David does any amazing job!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook and Ladder Sub
Great food and great faces to walk in and be served
Parking: Firehouse subs were really busy and other businesses as well so parking is hard to find which is ok because busy is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Loading...