Firehouse Subs Jefferson

12515 Jefferson Ave, Newport News
(757) 968-5880

Recent Reviews

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Sadaf Wali

This was my first time trying the subs, and they were delicious! David, the manager, was very pleasant and took his time recommending his favorites. I really appreciated the friendly service. Definitely going back soon!

Atmosphere: 5

Food: 5

Service: 5

Chuck Green

Fast and easy!

Atmosphere: 5

Food: 5

Service: 5

Hector Ruben Lopez

Love their pastrami sandwiches

Atmosphere: 5

Food: 5

Service: 5

Shannisha Toreno

Food is great but I’ve been asked on multiple occasions did I purchase the drink that I had in my hand. Why would I grab a drink if I didn’t pay for it

Christina Spruill

When we walked it it was kind of busy. Alot of delivery orders. The crew never skipped a beat. They remained friendly and greated everyone. They were definitely hustling. Keep up the good work

Atmosphere: 5

Food: 5

Service: 5

Bradley

They are just to slow.

Atmosphere: 1

Food: 5

Service: 1

Sanique

Negative interaction. We came in 8:45pm june 5th and the girl complained to the boy about us coming in close to the closing time. Just weird and negative. I could really talk about it but ill leave it at that 😂

Atmosphere: 1

Food: 5

Service: 1

Tiffany Daman

I come here twice a week and usually have a great experience. Today my family treated me for my birthday. After walking in the door I already knew it was going to be an experience. There was someone in there I haven't seen before glaring my family down from the minute we went in the door. I was instantly uncomfortable but dealt with it as I always eat outside anyway. I always eat outside for 2 reasons, they keep the ac down low and I have an autoimmune disorder that the cold triggers and 2 this location alhas thr door bell so loud and it goes off often and gives me a migraine. So as usual we eat outside. It's a beautiful day with a slight breeze. I opened the umbrella and sit down my grateful 8 month pregnant self down. Instantly the man came out and started freaking out about the umbrella about how they can't handle a breeze and they go thru to many umbrella a week etc. the breeze today is 10 mph. The umbrellas aren't new they are sun bleached and frayed and there were about a hundred different ways he could have handled this or. He could have checked his attitude and it would have been a different issue. I really wanted to go cancel my order at this location.

Atmosphere: 2

Food: 5

Service: 1

D Webster

Overall an excellent experience. Order was correct and order filled in a timely manner. 👍

Atmosphere: 5

Food: 5

Service: 5

Nick -

Staff were miserable and rude from the start. The food was good, but they made my second sub wrong.

Atmosphere: 2

Food: 4

Service: 1

K Carter

We love steak and cheese sub.

Atmosphere: 3

Food: 5

Service: 5

Victoria Cortez

Great fast service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Bacon Ranch Medium

Bradley Conner

Great food

Atmosphere: 5

Food: 5

Service: 5

Amy Heaton

Great Friendly service! David does any amazing job!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook and Ladder Sub

Pamela Rowley

Great food and great faces to walk in and be served

Parking: Firehouse subs were really busy and other businesses as well so parking is hard to find which is ok because busy is good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

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